Key takeaways
More reviews lead to more bookings—patients trust providers with a strong online reputation.
Reviews give patients the confidence to book with you. In fact, patients are 30% more likely to book with providers with 30+ reviews compared to those with fewer than 10. Even though patients prefer providers with a high volume of positive reviews, they’re forgiving of a few negative ones because it gives them a balanced picture of what a provider is like. So the more reviews, the better.
Important tips:
New to Zocdoc? Request reviews from existing patients to quickly build your profile. Learn how to collect reviews from existing patients.
Aim for 10+ reviews in your first two weeks. Providers with 10+ reviews see 3x more monthly bookings than those with none.
Patients who book through Zocdoc are automatically sent a request to review their appointment—so you don’t have to ask.