Zocdoc

Practice Solutions

Online scheduling for your website

Learn about how the Book Online Button can enable online scheduling for your practice's website

What is the Book Online Button?

Learn about the different ways you can add the Book Online Button to your website to find the way that works best for your practice

How do I add a Book Online Button to my website?

Learn about ways to change and manage your Book Online Button

How can I make changes to my Book Online Button?

Learn how to manage your appointment availability for your Book Online Button

How do I make changes to the availability shown when someone clicks my Book Online Button?

Getting Started with the Book Online Button

Learn how to get more patients to book through your website and Book Online Button

How to get more patients to book through your website

Add custom outbound voicemail message to encourage patients book with you after hours

Change your outgoing message to promote website bookings

Learn how to get more patients to book with you online

Sample email to let your patients know they can book online

Best Practices

Book from Google and other sites 

Learn about Book from Google, giving  patients an easy way to book with you directly from your Google Business Profile.

What is Book from Google

Connect Zocdoc availability to your Google Business Profile in your settings

Allow patients to book with you directly from Google

Getting started with Book from Google

Linking the Google Business account allows Zocdoc to help create, claim, and verify Google Business Profiles.

Link Your Google Business Account with Zocdoc

Best Practices: Managing your Google Business Profiles

Steps required to create or claim your Google Business Profiles through Zocdoc

How to Create or Claim Google Business Profiles in Zocdoc

Understanding the Google Business Profile Verification Process

How to manually link an existing Google Business Profile to a Zocdoc provider or practice profile when automatic matching fails.

Match an existing Google Business Profile to a Zocdoc Provider or Practice

Link your Google Business account to create and claim your profiles

Google Business Profile Settings

Get the most out of Book from Google by optimizing your Google Business Profile

How to optimize your Google Business Profile

Learn how to add or claim your Google Business Profile to help you get bookings from the top places patients search for care.

How to add or claim your Google Business Profile

How to edit your Google my Business profile to match the information in your Zocdoc account

How do I edit my Google Business Profile?

This article explains how to edit your Google Business Profile category so your practice can receive bookings directly through your profile.

How do I edit my Google Business category?

Learn how to manage your Google Business Profile to connect your Zocdoc availability

Managing your Google Business Profile

Disable bookings from your Google Business Profile for specific providers or your whole practice

How do I remove my availability from my Google Business Profile?

Learn about getting help with displaying your availability on your Google Business Profile

Why is my availability not displaying on my Google Business Profile?

Book from Google FAQs

Intake

Zocdoc Intake is a free and simple solution that collects insurance cards, intake forms, and IDs online from patients.

What is Intake?

Learn how to use Zocdoc's Intake solution

Intake Guide

Learn how to use you Zocdoc's automated Intake solution

Automated Intake guide

Getting started with Intake

Learn about your practice's Intake settings

Setting your practice’s Intake preferences

Intake preferences

Collect Intake from all your patients, no matter how they book

How to use patient confirmations messages to help your practice to reduce patient no-shows and save your staff time on the phone.

Patient confirmation messages

Collect patient forms, IDs, and insurance by adding your Intake link to your current patient communications

Adding your Intake link to patient communications

Intake requests

Upload and make changes to a new Intake form for patients

How to add, update, and preview Intake forms

Intake forms

Learn about your patient Intake submissions

Patient Intake submissions

Learn how to delete intake requests from your Inbox

Deleting Intake requests

Intake submissions

Learn about Zocdoc Video Services, our easy-to-use and integrated virtual appointment solution

What is Zocdoc Video Service?

Learn how to join a video visit using Zocdoc Video Service

How do providers join a video visit on Zocdoc Video Service?

Learn how to add Zocdoc Video Service for easy virtual visits and how to send virtual waiting room links to any of your practices' patients

How do I set up my Zocdoc Video Service?

Learn about getting help with your video visit for providers

Zocdoc Video Services troubleshooting

Zocdoc Video Service

Learn more about Patient Reach Network bookings and how to manage them.

Patient Reach Network Bookings

Learn more about free bookings from Veterans and how to opt in.

Patient Reach Network Bookings from Veterans Affairs

Learn how online scheduling powered by Zocdoc works on Healthgrades.

How Zocdoc partners with Healthgrades

Patient Reach Network

Understanding Zo performance

Why did Zo transfer a call to my staff?

Zo hands off calls with a clear summary and info about the patient so staff can jump right in.

Will my staff know why patients have called before the call is transferred?

Introducing Booking Link: a free scheduling link that turns every channel into a booking channel.

Why we upgraded the Book Online Button

Booking Link

Zocdoc for Providers

Find a doctor

Contact us

Find answers and get help from Intercom Support and Community Experts

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