Zocdoc

Practice Solutions is Zocdoc's connected front-office suite, and this article gives providers a quick overview of what it is and what's included.

What is Practice Solutions?

Practice Solutions

Learn about Zo, Zocdoc’s AI-powered phone assistant built for healthcare.

Getting started with Zo

Understanding Zo performance

Why did Zo transfer a call to my staff?

Zo hands off calls with a clear summary and info about the patient so staff can jump right in.

Will my staff know why patients have called before the call is transferred?

Zo, AI Phone Assistant

Analytics & Insights is the performance layer of Practice Solutions, and this article explains what it measures and why it matters.

What is Analytics & Insights?

Analytics & Insights

Intake & Insurance Verification handles pre-visit prep inside Practice Solutions, and this article explains what it collects and verifies before the visit.

What is Intake & Insurance Verification?

Intake & Insurance Verification

Patient Communications keeps patients engaged before and after their visit, and this article covers the messaging tools included and what they're for.

What is Patient Communication?

Patient Communications

What is Website Scheduling?

Website Scheduling

Zocdoc for Providers

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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