Care, Unscripted

We’re here to celebrate the people behind the practice. Meet the doctors making medicine feel deeply personal.

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Psychiatrist

Dr. Ahmed Al-Katib

“Empathy is one of the strongest muscles.”

Dr. Al-Katib shapes his practice around a physical space designed for total comfort, complete with his intuitive therapy dog, Taz — the “vibe checker.” He approaches mental health through a holistic lens, balancing clinical care with sleep, nutrition, and lifestyle.

Dr Sophia Visanji Care Unscripted Video Series

Optometrist

Dr. Sophia Visanji

“It’s about giving people a whole new vision for their life.”

Dr. Sophia — as she insists patients call her — wants people excited about their glasses. A longtime glasses-wearer with a passion for fashion, she brings infectious enthusiasm to her practice. She listens to patients' needs and designs her own eyewear line to meet them, driven by a simple belief: Treat patients like family.

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Dentist

Dr. Franklyn Aguebor

“You can’t treat a patient like a procedure.”

Also a music producer, Dr. A shakes up dentistry with custom playlists and ceiling-mounted TVs to help patients relax. By trading clinical stiffness for a creative studio vibe, he makes the dental chair a place people want to be. Inspired by his Nigerian upbringing and family in healthcare, his practice is a daily opportunity to pay it forward.

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Orthopedic Surgeon

Dr. Erin Nance

“The most important part of any visit is listening to the patient’s story”

Dr. Nance brings a relationship-first approach to orthopedic surgery, ensuring visits never feel rushed. As a mom and tennis player, she looks past the immediate injury to see how recovery fits a patient's routine, blending old-school trust with high-level surgical expertise.
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Check out ‘Care, Unscripted’ on Social

Catch the series on Instagram, TikTok, and LinkedIn — plus more stories spotlighting real providers, real patient experiences, and the moments that make care great.

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True care goes beyond the clinical. If you’re a provider dedicated to building real relationships and delivering a better patient experience, let’s grow together.

Spotlight Your Practice

Every great provider brings something special to the patient experience. If you have a unique approach to care or story to share, we'd love to consider you for an upcoming episode.

Share Your Story on Care, Unscripted

Tell us more about your practice to be considered for an upcoming episode.

*Zocdoc does not recommend any specific provider. Find one you’ll love on Zocdoc today.