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My account is locked. How do I get back into it?

Learn why you might not be able to login, and how to troubleshoot.

Updated over a year ago

If you no-show, reschedule, or cancel appointments frequently, we reserve the right to limit or terminate your use of Zocdoc’s service. Read our cancellation and no-show policy.

If you believe your account has been locked in error, please contact us and we’ll figure this out together.

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