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LAX MEDICAL GROUP

5 specialties5450 Lincoln Blvd, Playa Vista, CA
4.29

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.29
Wait time
4.51
Bedside manner
4.56
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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LAX MEDICAL GROUP
5450 Lincoln Blvd, Playa Vista, CA 90094
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Jul 13 – Sun, Jul 26
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
1 office location
LAX MEDICAL GROUP
5450 Lincoln Blvd, Playa Vista, CA 90094

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.29
Wait time
4.51
Bedside manner
4.56
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112 reviews
Most relevant
Jay administered me a cenalog injection for my acne. It's now almost fully gone and I feel confident.
Verified patient
Jay was wonderful. I didn't even have to wait to see him and the treatment was wonderful.
Verified patient
I had an amazing experience My procedure was wonderful and Im feeling so much better.
Verified patient
Jay was super caring and understood my problem. He treated me and I feel great.
Verified patient
Jay is a very smart and funny guy. I felt so much better after his care.
Verified patient
Great, Rich was wonderful. Quick in and out everyone is friendly
Verified patient
They didn’t even know I had an appointment scheduled.
Verified patient
I was seen quickly by Jay and the treatment was wonderful.
Verified patient
Great. Was taken great care of. Jay really helped me.
Verified patient
Amazing experience from check-in to finish! I love the space and how welcoming & warm the staff made us feel. Definitely will be back!
Although the MD was very competent and helpful.
Verified patient
If you have a chronic illness and they have no idea what dermatomayositis is?!! Don’t waste your time. Not sure what sketchy individuals they have tended to? I can hear them talking about my condition in the !room next to me. More happened but I am being nice! DO NOT COME HERE
Verified patient
Convenient location and no wait time.
Verified patient
Excellent & professional!
Verified patient
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Verified patient
Great doctor, he knows what he is doing. Many other ENTs do not care about patients as much.
Verified patient
bedside mannar was excellent, I was seen as soon as I came in and the doctor knew his stuff
Verified patient
Wait time very fast! Was able to see doctor on thursday
Verified patient
I was in and out. I felt like I was heard and listen to. Thank you so much for your kindness during my time of need.
Verified patient
i cant recommend him enough. also nurses were nice
Verified patient
The most unintelligent and uninformed office I’ve veer worked with. Avoid at all costs
Verified patient
Do not bill me I was never seen no one got on the call I sat for 25mins
Verified patient
The waiting time was nothing and I saw the doctor right away. Dr. Eubanks is great.
Verified patient
Dr. Eubanks is a 5 star ENT doctor. I went to him for constant sinus infections and bad post nasal drip that was making life miserable. He figured it out fast, and showed me how to deal with it. Thanky ou Dr Eubanks and also to sammy at the front
Verified patient
I really like Dr. Eubanks. The wait time was good, I got seen right away when I came in. He took his time with me, listened to my concerns about my sinuses and ears, and gave me clear treatment that actually worked. The whole visit felt smooth and professional. Great doctor and great staff. Highly recommend.
Verified patient
Dr. Hayward Eubanks took great care of me. I came in with terrible tonsil problems and he prescribed meds that helped right away. When that wasnt enough he did my tonsillectomy and everything went smooth. The recovery was easier than I expected thanks to his clear instructions. He really knows what hes doing and treats you like a person not just a patient. Im feeling so much better now. Highly recommend him.
Verified patient
Dr. Eubanks is great.
Verified patient
I mean, just wow! What a great doctor! Dr. Eubanks has an immense amount of knowledge in treating his patients, I had a nose fracture and I will say he has fixed it entirely. none of the other ents I went to practiced the same level of care and knowledge.
Verified patient
I saw Dr. Eubanks today for tonsilitis. Dr. Eubanks has impressive bedside manner and knowledge. I had a tonsillectonomy recently. also totally great experience with the Dr and nurses helping
Verified patient
I loved my time with Eubanks!
Verified patient
Dr. Eubanks is straight up the best ENT I’ve seen. I was dealing with this bad ringing in my ears and muffled hearing that was driving me crazy no other doctor could figure it out. He listened, ran some tests, and got right to the problem. After treatment, my hearing is way better and the ringing is basically gone. Dude knows his stuff and actually cares. If you got ear issues, go see him. He’s great.
Verified patient
I had an appointment scheduled for 2:30 PM and arrived early at 2:00 PM, only to be informed after checking in that I would not actually be seeing the doctor in person. Instead, I was told I would be speaking with the physician over the phone. This was never communicated to me when the appointment was scheduled or confirmed. Had I been informed in advance that it was going to be a phone consultation, I would not have wasted my time driving to the office, finding parking, and checking in. This lack of communication shows a disregard for patients’ time. If an appointment is being changed from an in-person visit to a phone consultation, patients deserve to be notified beforehand so they can make an informed decision. Unfortunately, this experience left me frustrated and disappointed with the office’s communication and professionalism.
Verified patient
I went to Dr Eubanks for a badly broken nose after a fall that left my nasal bones fractured and misaligned causing constant congestion severe sinus infections trouble breathing during exercise and even changes to my appearance that bothered me every day. He was incredibly thorough in the exam explained all the imaging results clearly and performed a precise septorhinoplasty that corrected the fracture restored proper alignment and fixed my breathing issues completely. The surgery was smooth my recovery was easier than I imagined with great pain management and follow up visits that ensured everything healed perfectly. I now breathe freely sleep better and feel confident again thanks to his expert care. I took my time to write this review and EVERYONE STRUGGLING WITH ENT PROBLEMS SHOULD BOOK WITH DR EUBANKS RIGHT AWAY YOU WILL THANK YOURSELF FOR GOING TO HIM!!!
Verified patient
DR EUBANKS IS A TRUE LIFESAVER AND I CANNOT RECOMMEND HIM HIGHLY ENOUGH TO ANYONE FACING ENT ISSUES! Where do I start with Dr Eubanks he is hands down the best ENT specialist I have ever seen. I came to him after dealing with a badly perforated eardrum from a serious ear infection that would not heal on its own causing constant pain drainage hearing loss and dizziness that affected my daily work and balance. He took the time to run detailed tests explained the tympanoplasty procedure step by step and performed the surgery with such precision that my recovery was remarkably smooth with almost no pain and full hearing restored within a few weeks. Every visit felt personal and reassuring his staff was kind and efficient and he followed up personally to make sure everything was progressing perfectly. Thanks to him I can now enjoy life without that constant discomfort and I feel like a new person.
Verified patient
I had an incredible experience with Dr Eubanks at his ENT practice after suffering a severely deviated septum from an old sports injury that left me with constant nasal congestion breathing through only one side constant sinus infections and terrible snoring that disrupted my sleep for years. From the very first consultation he listened carefully explained every detail of my condition with clear diagrams and recommended septoplasty combined with turbinate reduction as the precise solution. The surgery went flawlessly under his skilled hands I felt minimal discomfort afterward and his follow up care was outstanding with quick responses to my questions and thorough check ins that ensured perfect healing. Within weeks I could breathe freely through both nostrils my sinus issues vanished and my energy levels soared like never before. Dr Eubanks is an absolute expert who truly transforms lives with his compassionate approach and surgical precision.
Verified patient
I went to Dr Eubanks after a bad accident left my nose broken and constantly congested with nonstop sinus pressure and poor sleep. He truly cared from the start listening to every detail of my struggles and taking time to understand how it affected my whole life. Through his expert care and treatment he fixed everything beautifully so I can finally breathe freely without any issues.
Verified patient
I went to Dr Eubanks for a badly broken nose from an accident that caused constant breathing issues and sinus infections He performed expert septorhinoplasty with excellent communication and zero surprises Recovery was quick my breathing is now perfect and every step felt professional and caring. I will be going back for any other issues
Verified patient
sincere, good doctor
Verified patient
Dr Eubanks changed my life when I saw him for severely damaged tonsils from years of recurring infections that left them swollen and useless. He recommended a tonsillectomy after careful evaluation and performed it perfectly with minimal discomfort afterward. My recovery was quick the infections stopped completely and I finally have energy again.
Verified patient
I broke my nose in an accident. Dr Eubanks evaluated me the same day. He took clear X-rays and explained the injury. His care was gentle and expert. The procedure went smoothly. My nose looks and works great now. I breathe much better. He is the best ENT doctor. Five stars. I recommend him highly.
Verified patient
Dr Eubanks is an outstanding ENT doctor. I went to him for chronic sinus problems. He listened carefully and explained everything clearly. His treatment worked very well. I feel much better now. The office staff was friendly too. I trust him completely. Five stars all the way. I recommend him to everyone.
Verified patient
Great all around!
Verified patient
Knows what hes doing.
Verified patient
Dr.Eubanks is an amazing doctor all around, he cared about me and my issue of the chronic ear ringing I had. no other ENT really cared cause of my insurance
Verified patient
I came to Dr. Eubanks for a sinus infection. He has clinical expertise and professionalism Ive never seen in another ENT doctor. I would recommend him to other patients.
Verified patient
wait time intially took long, Dr. Eubanks was a great doctor though super thought through and definetley very experienced with what he does
Verified patient
Dr. Eubanks saw me exactly on my appointment time, we went over my problems and did a procedure to fix my broken nose. Thank you! also Sammy at the front desk was amazing
Verified patient
just a great experience w Dr Eubanks for my sinus
Verified patient
I cannot believe how much I suffered before seeing Dr Eubanks. I went to THREE other ENT doctors. They either took my insurance and did almost nothing (so frustrating) or completely missed what was wrong with me. Oh my goodness the pain and pressure in my head was nonstop. I felt so hopeless and alone with it all. Dr Eubanks is my LIFESAVER. Thank you Dr Eubanks and all the wonderful nurses who were so kind. You all gave me my life back. I am so grateful. FIVE STARS all the way. If you are struggling please go see him. He is the one who actually helps.
Verified patient
Excellent
Verified patient
The first comment..."you know the doctor isn't here until 5:00 PM". Then why in the world would you schedule me and book an appointment for 3:00 in the afternoon? And that was rescheduled from 9:00AM. If you book an appointment, you expect to see the doctor...not be told he doesn't even get there until 5:00 PM. The office was loud and staff yelling to each other to clean exam rooms. I was seen by a PA which was fine but the overall experience was lacking for sure.
Verified patient
Doctor was not in office, i was seen by a nurse and spoke to the doctor on the phone with the nurses there. Schedule issues were really bad. Worse doctors visit in my life.
Verified patient
I booked an apt with the ENT and it was confirmed but then the ENT wasn't there? The staff was very nice and did what they could but it honestly seems like a ZocDocs problem not the place. I don't know why it would allow me to make an appointment AND confirm it when the doctor wasn't there.
Office staff was friendly and helpful.
Verified patient
Overall the experience was good, but just to note that the doctors office is an urgent care and not a normal office so I was not actually seen by the doctor himself.
Verified patient
Great beside manner (easy to talk to, funny, good listener) and very educational with clear explanations, including details about relevant studies. Highly recommend!
Verified patient
Verified patient
Verified patient