Super Vision Family Eyecare - Middle Village

Optometrist7514 Metropolitan Ave, Middle Village, NY
4.69

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.69
Wait time
4.74
Bedside manner
4.78
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
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Scheduling details
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Available appointments
All provider availabilityAll provider availability
All provider availability
Today, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
1 office location
Super Vision Family Eyecare - Middle Village
7514 Metropolitan Ave, Middle Village, NY 11379

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Super Vision Family Eyecare - Middle Village

Note most Medical Visits are not covered by Vision Insurance. Please call our office for more information or schedule an appointment

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.69
Wait time
4.74
Bedside manner
4.78
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274 reviews
Most relevant
Doctor was wonderful! She took her time to explain everything clearly. Will be back next year for my yearly checkup!
Verified patient
She is excellent. Very clean and efficient. She explained what was happening with my vision and I got glasses
Verified patient
Such a great doctor! Super friendly and made sure I was comfortable the entire time.
Verified patient
Real welcoming and clean office. Dr. Ahmed came across friendly and professional, would recommend.
Verified patient
Great listener, explained next steps and precautions necessary to avoid eye infections well
Verified patient
Easy appointment booking and pleasant doctor and visit
Verified patient
New business, worth the visit. Passionate about their practice. I’d highly recommend.
Verified patient
Exactly what I needed and very informative. Thanks!
Amazing experience, extremely friendly, very thorough, which is appreciated?
Verified patient
Provider and office staff Courteous and professional
Verified patient
Friendly and knowledgeable provider and staff. Great experience!
Great experience doctor was lovely and is very nice.
Great doctor. Friendly staff. I am glad to that I found this place .
Verified patient
I was not seen with the Dr. I supposed to have an appointment.
Verified patient
Knowledgeable staff, friendly, very accommodating.
Verified patient
I had an absolutely wonderful experience with Dr. Limu Ahmed. She was incredibly thorough during my annual eye exam and took the time to explain every test in a way I could understand. I never felt rushed, and she answered all my questions about eye health. The staff was professional and friendly from the moment I walked in. I highly recommend them to anyone looking for comprehensive eye care!"
Verified patient
Very professional and cooperate.
Verified patient
I did not see this doctor I saw a man and he was very nice the appointment was quick. He told me I needed glasses which I did Not know so he sold me glasses
Verified patient
The office was extremely friendly. I was unaware of the exact vision insurance I had, and the front desk staff patiently helped me figure it out. The doctor listened to my complaints, and was able to help with said issues. I will be returning to this location again.
Verified patient
Terrible
Verified patient
They’re crooks. How can they not know that certain Medicaid programs cover ALL AND EVERY replacement?? Not just one time. This means they’re making people pay for replacements OUT OF POCKET!! They make you pay for things either you don’t need or decline repeatedly. They lie and tell you they ordered replacements and when you call them about it they don’t know what you’re talking about. Dr Limu will literally call you and have a screaming match very unprofessional and argumentative. I couldn’t believe she called me and talked to me that way!! HORRIBLE WOMAN!!
It was great the Doctor was excellent
Verified patient
Nice doctor. Open to all my concerns
Verified patient
Everyone was wonderful & love our glasses ??
Verified patient
A very nice Doctor. She helped my son who had an eye infection. The staff was friendly and professional. However, I think they are primarily interested in selling eyeglasses. This is my opinion. The glasses are very nice. The Doctor gave a thorough examination for my son. She explained everything and was kind, but eyeglasses seemed a top priority. He did need glasses, but they were so expensive.
The doctor was great. The people who work at this office, however, are either bad listeners, bad communicators, bad at their jobs, or trying to deceive customers into paying for things they have no need for. Over 5 weeks ago, I ordered "flex-on" lenses. 2 weeks went by with no update, and I was told they arrived damaged and would be in soon. Another 2 weeks went by with no one calling me. When they finally arrived this weekend and I went to pick them up today, I was shocked when the cashier showed me visibly dark lenses that appeared to be sunglasses. It was explained to me that these were "transition" lenses - something I never wanted or needed - and more importantly, this was never discussed with me when I was trying on the frames. So, this was either a mistake on the part of the staff, or I was deceived. But when I asked them for a full refund, I WAS REFUSED and told to leave the store. The staff was rude and refused to fix their mistake. I wish I had more room for this review.
Verified patient
I had quite an unpleasant experience at this office, which is unfortunate because the doctor herself was wonderful. Very attentive, clear, and thorough. The office staff, on the other hand… When I arrived there was a charge for my exam that I did not expect. It turned out to be due to a change in my insurance, but one of the workers — not even the one who was helping me, someone else — took offense at my confusion and was very confrontational. After the exam, they tried to push some expensive glasses on me, which I understand, but the second I made clear that I just wanted my prescription, they became so short with me and didn’t bother hiding their disdain that I wasn’t buying glasses. Then I realized that the person who was helping me at first left my license and insurance card on the scanner. If I hadn’t noticed when I went to pay, I never would have gotten those important docs back. I hope for the doctor’s sake that she gets better people in customer-facing positions.
Verified patient
Dr Ahmed treated my dad very nicely friendly
Verified patient
I was the only patient there. The machines were not clean. Where they asked me to put my chin, it was dirty. The front desk didn’t even realize the machine wasn’t on. After the doctor checked my eyes, I was asked to see the glasses. The lady seemed annoyed that I didn’t want anything and she didn’t let me keep a copy of my own prescription. Wouldn’t recommend going here.
Went in for my first eye appt with a NYC provider and it was a fantastic experience. Dr. Ahmed was incredibly nice, answered all my questions, and was incredibly helpful in giving me clear, understandable explanations to my questions. Her staff was also very welcoming and nice -- they even helped me choose my new glasses!
Verified patient
They were very professional. They were very nice and attentive. Good selection of frames too Overall a wonderful experience. Thank you.
Verified patient
Had a good experience with the doctor. She was very friendly and shared some great insight to continue and support my eye care. Nice office. I was not too happy that my co-payment was much higher than it was suppose to be because pictures of my eye were taken but I wasn’t aware this was an extra charge. I came for an annual routine eye exam so I think it is considerate to let the patients know any additional services being performed will be extra. You can just ask the patient or share if it is needed. I’m not so much disappointed about the extra charge but the fact that I wasn’t notified about the extra charge because I came in the office with a set fee in mind. This should be shared with the patient. Having a picture of my eyes is something I am thinking is apart of the routine exam. I was not okay with it being an additional fee and would bring my cost more than I was intended to pay. Something to note for future patients.
Dr. Ahmed is very knowledgeable and professional and has great expertise. Mr. Renaldo the optician is also very knowledgeable and has explained to me the certain features of how the progressive and the transition lenses work. I am very pleased with their help. Thank you.
Verified patient
The visit was amazing. I would definitely recommend this office to anyone. The doctor and the staff were very pleasant and had an amazing bedside manner. ?
Verified patient
Absolutely fantastic. Super helpful with insurance issues. Dr is so kind and patient and helpful. Front desk staff is super kind. This is our new go to place.
Verified patient
Yesterday i was seen by Dr limu she was exceptional my visit for the first time was excellent i would recommend everyone to see Dr limu for their eye
Verified patient
Wonderful and friendly!
Verified patient
Dr. Limu Ahmed and the manager Renaldo at the front desk were knowledgeable and very pleasant. They went above and beyond to helped me pick glasses.
Verified patient
Doctor was very nice and talent .
Verified patient
I was relieved to find Dr. Ahmed on Zoc Doc as it can be difficult to find providers who accept GVS. She had immediate availabilities and while the office was quite far from us, I felt it was worth it because of these factors and her other reviews. I was so pleased with Dr. Ahmed's careful attention, that she explained everything that she was doing, showed me what she was seeing on screen. The equipment was modern, the office warm and clean as were the staff working at Super Vision. I never felt like I was being upsold. I was given full and honest information and what was covered by my insurance was transparently explained to me. I could not be more thrilled with my visit and am excited for my new glasses. The rest of my family will be back in a few weeks for their annual eye exams.
Verified patient
Great office!
Verified patient
Nice staff, really short wait time. She actually cared about my eye sight with recent concerns of blurry or not great vision. Happy I came and will be back!!
Verified patient
Dr.Ahmed was friendly and welcoming upon my arrival. During examination she provided a detailed explanation and answered all my questions clearly. I would recommend her to anyone. Look forward to her making a positive impact on the community :)
Verified patient
The staff was very welcoming and helpful. The doctor was informative patient and friendly. Rinaldo was accommodating and kept me informed at all times. Highly recommend
Verified patient
I had a great experience! Rinaldo and Marisol were so welcoming and took the time to help me with picking my frames and pricing options. The doctor was also extremely helpful and is very knowledgeable! I’d highly recommend to others.
Verified patient
Excellent customer service pleasant experience. Everyone is welcoming. One of the things that I appreciate the most is the explanation of charges within my insurance plan. The gentleman at the front desk was extremely helpful.
Verified patient
I was seen by the doctor right away and the experience was great!!! Dr. Ahmed is very pleasant and kind. She tested my eyes and immediately described my issue very well! And best of all, she made me realize that I need glasses! I will see so much clearer now. Thank you! ??
Verified patient
Limu Ahmed is a very friendly and knowledgeable doctor who made me feel so comfortable during my appointment today! She had great energy, and was awesome to interact with. After the appointment was over and the eye examinations were all done, I was sure of exactly what I needed, which was glasses! Didn't have to wait long to see her. 10-15 minutes max. I highly recommend this doctor and this office! Great experience all around. It made me want to come back again in a few years for a check-up.
Verified patient
Super friendly staff and doctor. Helped me out and explained everything to me so I could understand what’s best for my eyes. 11/10 recommend!
Verified patient
Dr. Ahmed is the greatest. I stopped in to ask a question and she was so accommodating that I decided to schedule an exam. Her professionalism is top notch. I wish I knew of her years ago.
Verified patient