Zocdoc

Join Zocdoc as a Business Operations and Strategy Analyst! In this crucial role, you will provide analytical and operational support to teams across our business to drive growth and improve efficiency. Our team plays a key role in defining Zocdoc’s strategy, but our strength is transforming that strategy into a detailed, action-oriented plan upon which our business can execute. Our business is expanding quickly, and we’re looking for future leaders.

 

Business Operations & Strategy Analysts typically contribute to a strategic workstream or functional area while owning key operational processes and analyses.

 

What You'll Do:

• Problem-solving with individuals at all levels (including executives) across a broad range of departments (e.g., Sales, Marketing, Product, Engineering, Operations, Business Intelligence, Data Science, and Finance)
• Analyzing and cleaning data to develop KPIs, visualizations, and insights which allow us to better target resource investments
• Revenue forecasting and budgeting for Sales teams
• Designing, implementing, and administering incentive structures for Sales teams
• Building initiatives to improve productivity like pipeline visibility and insights, go-to-market solutioning, and streamlining/simplifying processes and policies

 

What’s required:

• 1-3 years of work experience in relevant roles such as business/revenue/sales operations, business intelligence, business analytics, consulting, private equity, venture capital, or investment banking
• Extensive experience with and enthusiasm for analytical problem solving
• Examples include: Market sizing, capacity planning, financial forecasting, pricing sensitivity, survey analysis, inventory management, supply/demand, cost/benefit
• Resourcefulness, nimbleness, and the ability to stay positive under pressure
• Strong attention to detail
• Action-oriented attitude
• Comfort with ambiguity
• Effective written and verbal communication skills
• Passion for technology and improving patients’ lives
• Proficiency in Microsoft Excel
• SQL, Redshift, Tableau, Looker, Salesforce.com, and/or PowerPoint experience is a plus
• Experience defining business requirements for new processes or tools is a plus