Zocdoc

Zocdoc is seeking a Senior HR Business Partner who will support employees and managers at Zocdoc in all things people-related and has a deep understanding of how to develop talent and build engagement. This person is an integral part of the People Operations team, seamlessly delivering all aspects of the employee experience to client groups in the business by working with internal partners for recruiting, on-boarding, benefits, compensation, talent practices, and engagement. This particular role will be a key strategic partner to our Technology teams, and will contribute to building great People practices in the overall organization.

 

What You’ll Do:

• Proactively support managers and employees to make people-centric decisions while maintaining consistency across the organization.
• Works side-by-side with managers and hands-on with the internal People Operations team to deliver excellence in People programs, including compensation, benefits, organizational development, performance management, and talent development programs.
• Coach managers on how to lead their teams, navigate and resolve employee relations issues, and manage programs that develop people.
• Champion and advocate for the employee experience, ensuring that we can hire, develop, and retain amazing team members; partner with leaders on rewards and retention levers.
• Earn trust with leaders by understanding the business, and help leaders understand their People business, including metrics and drivers around hiring, performance management, talent development, engagement, and retention.
• Act as a change agent and leader of change; play an integral role in guiding change management with leaders and employees through strong communication and cross-team alignment.

 

What’s Required:

• You have a Bachelor’s degree or equivalent with 8+ years experience in Human Resources, and 5+ years experience as a Human Resources Business Partner in a technology driven organization. Bonus: you have directly supported Engineering teams.
• You are resilient and resourceful. You can work in the gray and navigate a constantly changing environment with ease.
• You can work high and low, fluidly transitioning from being a part of strategy one moment to diving deep in details and working tactically in the next.
• You are comfortable with making trend-based decisions on a case-by-case basis at times.
• You have a proven record of effectively coaching managers as they navigate complex people situations; you act as a feedback whisperer to influence.
• You are experienced and comfortable working with people at all levels across the organization, and you proactively work with partners to provide support when needed.
• You have a high bar for all things talent-related, and you’re willing to stay-the-course when challenges arise
• You’re knowledgeable in HR policy and laws.