For state governments
Help patients access care in days, not months
Make your state’s provider directory bookable with real-time availability, so patients can find and book care directly on your website.
Upgrade your directory without rebuilding
Help patients get care faster
Let patients find and book appointments directly on your site
Replace outdated listings
Show accurate provider information and real-time availability
Deliver value to providers
Help providers fill unused appointment capacity - at no cost to them
Expand and scale easily
Build on top of our network of 250K+ providers to quickly expand access
Ghost networks limit access to care
Current provider directories fall short of delivering real access: they show who’s listed, not who patients can actually book.
Audits and secret shopper studies are exposing these gaps, revealing “ghost networks” that give the illusion of access, while patients can’t book care.
1 in 3
behavioral health providers were inactive in more than half of Medicare Advantage plans*
55%
of listed behavioral health providers delivered no services in 2023*
18%
of listed providers were actually reachable for an appointment in a Senate Finance Committee secret shopper study**
31 days
average wait time to see a primary care doctor – and that number keeps growing***
The opportunity
Appointments already exist – they’re just not accessible
Our solutions
End ghost networks with real-time data and booking
1. Get verified data – free
Receive up-to-date phone numbers and addresses. No cost, no commitment, no integration required
2. Add real-time scheduling
Launch a bookable directory in weeks, using Zocdoc’s provider network
3. Power provider search
Route patients to the right provider, based on availability, proximity, and network status – tailored to your network
How it works
Patients can book in minutes, directly online
Enter your condition and location
Browse nearby, in-network providers with availability
View up-to-date appointment times
Book directly online – no phone calls or waiting
Case studies
Proven impact
California health plan
- 1M+ appointments at launch
- 5x faster access: 6 day avg wait time vs. 31-day national average
Department of Veterans Affairs
- ~3x more appointments booked per day by care navigators
- Cut wait times in half: 14 day avg wait time vs. 33 days prior to partnership
Scale only Zocdoc can offer
250K+
Providers nationwide
Millions
Of near-term appointments
175+
EHR integrations
~20
Years of building healthcare infrastructure
Get in touch
Ready to improve access to care?
Prefer email? Contact us at publicsector@zocdoc.com.