Zocdoc and Los Angeles Orthopedic Surgery Specialists (LAOSS) are reshaping how patients access high-quality orthopedic care by combining innovative technology with patient-centered solutions. LAOSS, a premier provider of musculoskeletal care in Southern California, uses Zocdoc’s platform to connect with patients, simplify appointment scheduling, and ensure every patient receives personalized care. Together, they are enhancing the orthopedic care experience and enabling practice growth in a rapidly evolving healthcare landscape.
A shared commitment to patient-centered care
Since its founding, LAOSS has been dedicated to delivering individualized orthopedic care that promotes lifelong well-being. With multiple locations across the Los Angeles area, LAOSS specializes in musculoskeletal and podiatric care, tailoring treatment plans to meet the unique needs of each patient.
Zocdoc, the leading healthcare marketplace, connects millions of patients with in-network providers through its user-friendly platform. By simplifying the search, review, and booking process, Zocdoc empowers patients to access the care they need while helping providers reach a broader audience.
LAOSS partnered with Zocdoc in July 2023, with a shared mission to improve the patient experience by making care accessible, convenient, and patient-focused.
Supporting patient and practice growth
LAOSS’ collaboration with Zocdoc has been instrumental in meeting the needs of patients and helping fuel growth. It has successfully contributed to:
- Improved access: Patients can quickly find, review, and book appointments with LAOSS providers online, ensuring timely access to care.
- Practice growth: LAOSS saw 120% patient booking growth since joining Zocdoc, highlighting the impact of increased visibility and streamlined scheduling.
- Enhanced patient experience: The ease of Zocdoc’s platform complements LAOSS’s commitment to patient empowerment, enabling patients to take control of their healthcare journey.
Staying in step with orthopedic patients’ preferences
In 2024, LAOSS noticed several patient preference trends and relied on Zocdoc to help address them:
- Convenience first: Patients value platforms like Zocdoc that simplify scheduling and offer 24/7 booking access.
- Empowered decision-making: Many patients use Zocdoc to research providers and read reviews, helping them make informed choices about their care.
By addressing these preferences, LAOSS ensures they remain at the forefront of patient-centered orthopedic care.
Looking ahead
To meet the increasing demand for musculoskeletal care, LAOSS is expanding its reach and enhancing its services in three key ways:
- Clinic expansion: New clinics are set to open in 2025, extending LAOSS’s footprint and making care more accessible to patients across the greater Los Angeles area.
- Advanced technology: LAOSS continues to invest in state-of-the-art systems, ensuring seamless communication and high-quality care from initial appointments to recovery follow-ups.
- Commitment to personalized care: Tailored treatment plans remain central to LAOSS’s mission, empowering patients to achieve long-term mobility and well-being.
Transforming orthopedic care
LAOSS and Zocdoc exemplify how technology and patient-focused care can drive transformative results in healthcare. By leveraging Zocdoc’s platform, LAOSS has enhanced access, improved patient satisfaction, and supported practice growth — all while honoring their mission of delivering individualized, high-quality care. As the partnership continues, both LAOSS and Zocdoc are committed to shaping the future of orthopedic care by prioritizing convenience, accessibility, and innovation.
Stay tuned for more provider spotlights and consult with an enterprise sales representative to learn more about how Zocdoc can grow your business.
This article was developed in partnership with the provider group highlighted herein.