Zocdoc Digital Intake is a free feature that lets patients complete required paperwork online before their appointment. This includes practice forms, insurance cards, and photo IDs.
Practices receive this information ahead of time, which helps reduce check-in work and keeps appointments on schedule.
How Zocdoc Digital Intake helps patients
Digital Intake makes check-in easier by letting patients finish paperwork before their appointment.
Patients can:
- Complete forms on any device ahead of time
- Upload insurance and ID cards
- Save demographic details for future visits so they don’t have to re-enter them
When prompted, 65% of patients complete their forms before the visit, helping appointments start on time.
How Zocdoc Digital Intake helps practices
Digital Intake helps appointments run more smoothly and saves staff time.
Practices can:
- Collect patient information before the visit
- Reduce front-desk paperwork and reminder calls
- Get more complete information earlier
Practices using Digital Intake see 23% more completed appointments on average, as patients arrive more prepared and committed to their visit.
How practices use Digital Intake
Digital Intake is designed to fit into existing workflows, not replace them.
Practices can:
- Send intake requests by email or text
- Upload their own forms
- Set different forms for new vs. existing patients
- Send intake requests to all patients, not just patients who booked on Zocdoc
- Download completed forms for EHR upload
Intake submissions can be uploaded directly into select EHRs, such as Athena, AdvancedMD, ModMed.
Bottom line
Zocdoc Digital Intake lets patients complete paperwork before their appointment, saving time at check-in and helping appointments run more smoothly for everyone.