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Ace Pain Management
2 specialtiesBrownsville, TX • 2 locations4.30
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.30
Wait time
3.75
Bedside manner
4.30
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Ace Pain Management
315 Jose Marti Blvd, Brownsville, TX 78526
All provider availabilityToday, Apr 4 – Fri, Apr 17
Insurances acceptedAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
2 office locations
1 of 2
Providers at Ace Pain Management (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.30
Wait time
3.75
Bedside manner
4.30
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
131 reviews
Most relevant
He will treat you for pain medicine and management. But won"t see you anymore if you miss or son"t cancel your appointment.
August 27, 2016Brenda R.Verified patient
My husband was very please with his visit, Dr Surya Raguthu was Friendly,Professional, explained his treatment very well.
March 20, 2015Louis D.Verified patient
I had a very good visit the only problem I had what's the waiting time three hours that's just a little too long
Andy E.Verified patient
Awesome Physician who really cares about his patients. He shows Empathy and Compassion towards patients.
January 12, 2018Tonw T.Verified patient
I am very satisfied with Dr. Raguthu's treatment. I can't sing his praises enough. I highly recommend him.
January 4, 2015Marie Z.Verified patient
I'm hoping he can free me from pain and after visiting with him I'm hopeful for the first time in years
November 7, 2014Jacqueline L.Verified patient
it was an awesome experience.it felt like there are still some great doctors that care about patients.
July 15, 2014Maida H.Verified patient
The therapists really listen well and treat me as an individual rather than simply another patient.
PBVerified patient
He was rude and impersonal did a bunch of poking around with needles and told me I wasn't in pain!
Initials hidden
Dr is caring compassionate and committed to his patience’s. He’s kind Friendly and dedicated.
June 8, 2018Regina C.Verified patient
I am looking for a proper diagnoses of my pain. I think I'm on right path and on right hand.
March 5, 2016Bharatkumar P.Verified patient
I spent 4 hours in the office. These people cater to CASH patients.
Initials hidden
I've had two appointments to date and both have been handled well.
December 5, 2014Trecinia L.Verified patient
Amazing. Super easy to talk to and really looks into your issue
July 26, 2020Connor N.Verified patient
excellent. would recommend him to friends, family and patients.
August 1, 2018Xynthia I.Verified patient
He was very rude and would not even speak with me alone.
October 25, 2015Thalia H.Verified patient
he is actually a very caring Doctor I really like them
January 9, 2016Monica C.Verified patient
Doctor was very thorough and understanding
September 7, 2023Michael P.Verified patient
After driving an hour to the facility and arriving ten minutes ahead of time, I was told my insurance was expired (it’s not), that they cancelled the appointment on the app (they didn’t), that the app wasn’t for making appointments for existing patients, only new patients (ridiculous), that they tried to call me (wrong number), and that the appointment itself was cancelled even though I showed up.
Even though the doctor had told me to seek physical therapy last year and just come back for my steroid shots, I was questioned as to why I didn’t return last year.
They found every reason possible not to see me and acted like I had done wrong and offended them, which I don’t understand at all.
I apologized for inconveniencing them in any way, and left after making another appointment two weeks out.
I have carpal tunnel syndrome, cubital tunnel syndrome, and pinched nerves in my neck. Two weeks out means two more weeks out of work.
May 11, 2023Sarah K.Verified patient
Dr. Surya
July 29, 2022Etosha L.Verified patient
it we t better then I expected they asked questions that I could understand. another thing they did testing the same so I didn't have to make another appt for that which I like.
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Wow this has been frustrating! It started with 4 calls prior to my appointment to confirm the same insurance information each time. Nothing was wrong or changed but they had no notes of previous conversations and info given to the other 3.When I returned for my follow up and actual medication, this is when things went very poorly…
I was told to throw away my old medication from other doctors that had been alleviating my pain (Understandable) . They would “call in another prescription to take for a month”. They never called it in for the first week. Then when the medication was rejected they kept promising to call in a new prescription and 7 days turned into 13 days. Finally just today I called 5 times begging them to just call the pharmacy to confirm the prescription. Sure enough, they closed and no such call was made.My Walgreens pharmacists accused me of having a script called in by a “fake doctors office” because they hung up on him twice when he attempted to verify the script.
Initials hidden
Good folks, Eddie and the PA(sorry forgot name) were knowledgeable and understood my problem and were quick to help me resolve it
May 11, 2022Kris T.Verified patient
A bit of a wait but I felt like it was worth it in the end. Great listeners and the doctor was immediately able to pinpoint exactly where my pain was coming from. I’m optimistic about finally finding some pain relief therapy options now to combat this. Thanks!
March 25, 2022Miranda A.Verified patient
He gets right to the source of the problem.
July 29, 2021Kimberly D.Verified patient
Everything was great accept the fact that I had to wait a couple of days for my prescription to get called in to pharmacy. The doctor is very nice and understanding.
June 2, 2021Michele R.Verified patient
Overall great service
May 28, 2021Lennon J.Verified patient
Dr. Surya has helped me tremendously! Always explains his game plan. He also pays attention to your needs. He and his wife Dr. Manjulia Raguthu are a true blessing!
Paul H.Verified patient
He was on time and worked very fast
April 7, 2021Esmeralda S.Verified patient
I went in with pain radiating down my leg that had prevented me from sleeping with comfort for a week. He identified the problem, gave me a shot, and a day later I’m pain free!
March 6, 2021David H.Verified patient
He’s a very efficient doctor he knows what he’s talking about and he Explains in graphic detail what’s the problem. You make sure you go see the right specialist. And I have no problem with him performing his job duties because he does such an excellent job.
January 22, 2021Joyce C.Verified patient
He’s very consistent and he shows care and concern about your pain. He asks questions and he always listens to your answers and try to help you the best he can.
June 11, 2020Joyce C.Verified patient
Very good very profession
March 22, 2020Letha N.Verified patient
sometimes it is very long in waiting, but this this time it was very good, just waiting for 15 minutes. thanks a lot.
Sometime I was not able to get the prescription. But perhaps that happens sometimes.
January 21, 2020Muhammad S.Verified patient
Everything was great today a marvelous Dr.
January 3, 2020Caroline K.Verified patient
Friendly attitude
December 26, 2019Johnny J.Verified patient
Good Dr. Ran a few tests and prescribed the meds I needed. Great bedside manner. Will recommend to others. Also checked my legs as I am a diabetic.
December 6, 2019Badrul K.Verified patient
Very nice
November 27, 2019Debra O.Verified patient
It was great
September 12, 2019Quinton D.Verified patient
Great dr
September 6, 2019Doria K.Verified patient
He was very sweet and funny made my mom feel real comfortable she was feeling light grade because she hadn’t eaten and he gave her a small snack. He thoughly examined her and explained everything He was a great Dr.
September 6, 2019Petra M.Verified patient
He is good Doctor
Initials hidden
Friendly and open minded
July 14, 2018Rebecca A.Verified patient
Dr. Surya Raguthu is an awesome physician who treats each and every patient as a human being not a number. He listens and makes sure that you are a top priority. No matter what!!!
February 10, 2018Tonw T.Verified patient
He doesnt explain anything about my condition..
January 16, 2018Jose R.Verified patient
Great
January 7, 2018Ronald J.Verified patient
He was so rude it was awful.
Initials hidden
Techs were great...Dr was shopping for a TV on eBay ...I'm important and I need to made to feel that way or my money goes elsewhere. ..
Griselda Z.Verified patient
OK,for first visit
David C.Verified patient
Enriched healthier. Doc takes the extra mile to make sure the patient is at ease and does his work thoroughly with appropriate follow-up in time.
January 16, 2016Somasekhar GVerified patient
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