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Today, Sep 24
Dr. Neelima Marpu, MD
2mi
Primary Care Doctor
(387)
Scheduling with this office was a nightmare. I scheduled an appointment through ZocDoc and the office cancelled my appointment without any apology or explanation why. I was annoyed but scheduled another appointment through ZocDoc, and the office cancelled my appointment once again. At this point, I was fed up and frustrated--especially since all I wanted was a prescription refill and the doctor wouldn't just phone it in to my pharmacy. I called the primary scheduling number and got a very huffy, rude and disrespectful woman who was not helpful at all. I wanted to know why my appointments kept getting cancelled and she said very condescendingly that she was in the main scheduling office and couldn't help me. She transferred me to the Chevy Chase office without any warning--but that was fine because I didn't want to deal with her attitude anymore. I scheduled an appointment over the phone and then noticed that I had gotten an email from someone named Cindy Vainquer apologizing for my second appointment being cancelled. I responded to her email to let her know that my first appointment had been cancelled and that I was upset at how I had been treated by the woman over the phone, but she never responded. Although Dr. Marpu is fine, I was pretty put off by my experiences with the scheduling and how the staff treated me, so I doubt that I will go back.
43810 Central Station Dr, 160AshburnVA20147
 

What is a Primary Care Doctor?

Primary care doctors help patients maintain their general health and wellbeing, and may coordinate the treatment of long-term conditions. Patients visit primary care physicians for many reasons, including stomach / digestion difficulty, minor injuries, hormonal issues, joint problems, or simply to schedule a checkup / annual physical. Primary care doctors provide long-term care and disease monitoring, and refer patients to specialists when necessary.

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