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Action Urgent Care
3 specialtiesSan Jose, CA • 9 locations4.09
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.09
Wait time
3.78
Bedside manner
4.07
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Action Urgent Care
1680 E Capitol Expy, Ste 10, San Jose, CA 95121

Today, Apr 21 – Mon, May 4
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
9 office locations
1 of 9
Providers at Action Urgent Care (0)
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Action Urgent Care
Action Urgent Care medical clinic provides San Jose with immediate affordable medical care. If you need to see a medical professional for a non-life-threatening emergency, come see us today! We have the best Urgent Care prices in the Bay Area and we take all major insurances.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.09
Wait time
3.78
Bedside manner
4.07
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
391 reviews
Most relevant
Was really fast and staff is friendly. Was great they offer to clean both ears despite coming in for the left ear.
February 20, 2026Johnson Y.Verified patient
Unfriendly staff and lack of experience. Poor experience with a blood draw.
December 23, 2025Initials hidden
Provider was extremely rude, and didn’t have correct medical information or access to my chart. Never booking again.
April 22, 2023Kaylee C.Verified patient
The doctor who saw me was very attentive and thoughtful in treatment prescription and as well as descriptive.
April 9, 2016Victoria S.Verified patient
I was not seen by this doctor. Not sure this person was even there
May 4, 2025Laura D.Verified patient
The provider was very thorough and knowlegable and I left feeling alot better than when I came in.
MPVerified patient
I was seen right away. The Dr. was very friendly and knew what he was talking about. Thanks guys!
June 2, 2014Igor H.Verified patient
Lame excuses-
as to, why Treatment wouldn't be Permissable.
I ended, up, going. To the ER.
June 17, 2021Jillniika O.Verified patient
Very Caring and professional. Enjoy the conversation able to answer all my questions
March 11, 2023Alvin G.Verified patient
Don't like going tothe doctor but everyone on the staff made it a comfortable experience.
July 7, 2015Michael I.Verified patient
Facility and Medical Assistants were great! Friendly and I was seen in a timely manner!
Leslye C.Verified patient
He was very friendly and informative. He wasn't pushy or dismissive of my questions.
September 7, 2016J W.Verified patient
Different doctor but he was great. Good urgent care clinic with locations everywhere
January 14, 2015Initials hidden
Always a good time even when you're not feeling well seeing Dr.Vlad and his staff!
November 17, 2019Jennifer U.Verified patient
We have waited for 3 hours to get checked up even when we had taken appointment.
Initials hidden
It was reliefing and I found they care about you which is great.
June 9, 2015Barbara K.Verified patient
Nice. Dr Skorokhod is very friendly and a very good doctor.
January 4, 2014Kaushik B.Verified patient
Very quick and professional medical care. I will be back.
GLVerified patient
Please note: This is the address to Action Urgent Care.
December 19, 2019Poonam J.Verified patient
I had to wait one hour despite having an appointment.
November 14, 2016Initials hidden
The office was poor and
March 22, 2026Samuel H.Verified patient
I was very upset with this situation. I scheduled a video visit, and later his office called asking if I could come in only 15 minutes after my appointment was scheduled to begin. This felt unprofessional. If an in-person visit is required, patients should be notified in advance, not on the day of the appointment.
December 18, 2025Celestine D.Verified patient
The nurse was rude, and I could immediately tell that she was not experienced at all. Second, she told me that we could only ask for one referral per appointment — which shocked me. It doesn’t matter if it’s a private clinic or a public one; when you see a doctor, they should provide as many referrals as the patient needs. I’ve never heard anything so unreasonable in my life.
Third, instead of seeing Dr. Skorohod, we were assigned to a completely different doctor. This person was very kind, listened to my mom, and provided all the necessary referrals. However, the whole purpose of our visit was to see a doctor who speaks Russian, so my mom could better explain her needs.
September 13, 2025Nadiia S.Verified patient
Great staff
Felt guided through the full process
June 4, 2025Daniel E.Verified patient
I was referenced to a different doctor. I was told mine was in network and then they tried to make me pay cash prices. So no appointment. Could be a mistake but seemed more like a hustle.
April 12, 2025Ryan N.Verified patient
was not informed it was a video chat. pretty useless. they sent me to ER for something I wanted to talk to a doctor about. ER found nothing. should be more clear
Initials hidden
I came here for my annual physical appointment. The doctor took the time to listen to me and my concerns. I felt well taken care of.
Initials hidden
great staff my doctor actually listens to me
April 8, 2023Timothy D.Verified patient
is sounds good in all but the referral I got from them isn't exempt anywhere around Mr but other then it not helping me it was good.
April 4, 2023Jack R.Verified patient
Very helpful and professional
Initials hidden
I am missing two of the medications . Also the reason I lowered my rating on the provider is due to the PA prescribing me an ointment that is Sulfa based. I am highly allergic to Sulfa
February 6, 2023Marie L.Verified patient
The provider never sent in my medication
April 1, 2022Lorena D.Verified patient
I had to wait for one hour for covid test. Whats the point of appointment if everyone can just walk in and be in the same line.
January 10, 2022Kartikeya K.Verified patient
Office didn’t show up
December 30, 2021Sameer A.Verified patient
My appointment is at 11:35am. I came in around 11:20am. The doctor didn’t see me until 12:00pm. The front desk receptionist is friendly but not knowledgeable. The office is roomy and clean. The nurse is friendly as well.
September 25, 2021Ming J.Verified patient
This place has terrible customer service. After losing my job it took a few days for my COBRA coverage to kick in and I had an appointment booked for this place in between, which is fine because my coverage would be backdated to the day it ended. It’s office has sent me emails with a bill multiple times even though I’ve emailed back several times telling them to please run it again on my insurance but they do not respond to email. I’ve called for weeks and can’t get anyone on the line since mid May (it’s now mid August). Oh yea, and 10 minutes before my visit was scheduled as I was pulling into the driveway they called to say it would need to be a telehealth visit and I couldn’t enter the building even though I drove over a half hour to get there. I expressed to the attendant that I was disappointed and wish they would have let me know in the hours that they were open before I arrived to save me time and money. I’m truly disappointed in this experience.
August 19, 2020Suzannah M.Verified patient
I was seen quickly once I finished checking in. Everyone was nice to me, and they made sure to confirm my pharmacy so I could go straight there after my visit to pick up my medicine. Very satisfied with my visit!
November 27, 2019Teresa B.Verified patient
This hospital uses this experienced doctor's name to get patients to step into their hospital but once I got there, they assigned me a random doctor whose experience and education I don't even know.
The waiting period is awful for a hospital that calls itself Urgent care even with an appointment.
Additionally, they don't send lab reports online or even post. They push for us to go for another consultation to go over the results. I had to visit their hospital again to get the reports. They won't even tell if there's something in my reports that I'm supposed to worry about without a consultation.
September 8, 2019Naveen Kumar I.Verified patient
I would have given 5 star but front office sucks! No coordination between website info I provided vs what they had and no coordination among themeslevs., Asked my insurance card copy 3 times even I submitted on web, Two different people checked me twice. All questions were asked twice. Too much time wasted in the front office. 2 min works took 30 mins.
Once I am inside, Nurse and Dr were awesome. Dr took time to understand the issue, guide me properly, very friendly and very knowledgeable. The nurse was very friendly and smiling all the time.
May 15, 2019Parag M.Verified patient
This is an urgent care place.
July 29, 2018Eunha R.Verified patient
Really nice, helpful, competent staff! They genuinely want to help you get better - you can even see the concern for you in their faces.
March 24, 2017Randy O.Verified patient
Awesome and fast!
February 5, 2017Petra F.Verified patient
I love this office. Sure, they're urgent care, but they have really flexible appointment availability and every doctor, nurse, RN, etc that I've encountered there is extremely nice and professional. I go out of my way to come to this office. Highly, highly recommend.
October 4, 2016Sarah H.Verified patient
I actually went to the wrong office and saw another doctor under the same company. But it was quick and easy and everyone was nice and the place looked nice! I'll be feeling better soon!:)
June 29, 2016Initials hidden
Total wastage of my time. First they provided a wrong phone number on my appointment details, so I was stuck trying to find their office for a while. Second, they tell me they have to charge me at urgent care rates which is much higher and not primary care rates when I get there. Why not tell that to me earlier when I called them twice to make sure it's all good. Why not mention that on zoc doc. Also, the doctor was not available. Just a physician assistant.
January 6, 2016Subrat N.Verified patient
Great
November 11, 2015Darius D.Verified patient
they suck !!!
June 22, 2015Nicholas M.Verified patient
It was a waste of my time and money I asked for Dermatologist your site sent me to a so called dermatologist and ended up being an urgent care center
Initials hidden
Good accurate service
March 15, 2015Maxwell M.Verified patient
I loved Dr. Gallagher. She was very thorough and asked the right questions. I did not like the wait time of 45-60 minutes before being seen, nor did I like how miserable and uninterested the nurse looked with doing her job of taking my blood pressure and such. Please act like you love what you do, at the very least... That low self esteem energy can rub off on patients.
Initials hidden
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