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Alice Bassford

Dentist10301 Georgia Avenue, Silver Spring, MD
4.76

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.97
Bedside manner
4.80
Insurances accepted
Delta Dental
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Available appointments
All provider availabilityAll provider availability
Today, Apr 21 – Mon, May 4
Insurances accepted
Delta Dental
1 office location
Alice Bassford
10301 Georgia Avenue, Suite 207, Silver Spring, MD 20902
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Alice Bassford

Please read before scheduling an appointment with our office. Your appointment is not confirmed until you speak with one of our staff and we gather our intake forms. If we do not receive intake or hear from you after 3 business days of booking, your appointment will be cancelled. Due to high demand for appointments we require a minimum of 2 business day notice for any changes to appointments. This includes rescheduling as well as cancelling. If our office is not given proper notice it will result in a $100 broken appointment fee.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.97
Bedside manner
4.80
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
70 reviews
Most relevant
The employees we're very kind, patient and loving. the office was clean and well lit. the employees made me feel comfortable.
Pros: the office has a dog (Duchess) Cons: the most painful cleaning I've ever had.
Dr. Bassford and her team are awesome! Dr. Bassford is very kind and personable and her staff are all very professional.
Verified patient
Dr. Bassford’s bedside manner was cold and unwelcoming. I felt like I was an intruder and she didn’t want to see me.
Super kind staff and made me feel comfortable despite my teeth insecurities. Safe place for anxious patients!
Verified patient
Very professional and friendly!!! Also proactive with future plans for my dental care ??. Thank you ??
Verified patient
I highly recommend Dr. Charland-Bassford and already booked my next appointment!
Verified patient
Great communication. One of the best dental experiences I’ve had in a long time.
Verified patient
Amazing! Just the most professional, intelligent, grounded doctor.
Verified patient
They are very professional and the cleaning was very perfect.
Verified patient
The office folks were very friendly. They saw me almost immediately when I got there. No complaints, I think I’ve found my new long term dentist!
Had a wonderful experience, everything was great!
Verified patient
10/10. Everyone should leave their dentist and go here. Prompt, kind, knowledgeable, friendly, great listener, excellent communication, reminders, no wait time, goes above and beyond!
Verified patient
Dr Bassford was great, polite, very knowledgeable and caring, checked overall health of myself and my teeth and offered valuable information on upkeep. Staff was very efficient, polite and very well organized and proficient. First time visit and was thoroughly impressed and grateful.
Verified patient
This is a great practice! I was seen right a way, and everyone I came across was very friendly and informative. The doctor knows her stuff, and the hygeinist was both thorough and gentle. I will definately be back, and will be recommending this practice to others.
Verified patient
Everyone was professional and friendly. They went over everything that my visit was Related to and made sure i understood fully.
Verified patient
Best dentist/dental team I have ever visited! I have poor dental hygiene and they made me feel comfortable. No judging. Judy was gentle yet super thorough. Dr. Bassford explains things so that you understand.
Verified patient
Prior to my appointment I had called to verify if I needed to confirm , receptionist didn’t seem like she was able to comprehend what I was asking?? at all .Upon arriving to my appointment all the staff looked at me with literally crazy eyes like who is this what is she doing here like I was in completely wrong building or something. I was greeted with nothing but confusing glares literally no words. To the point where I thought maybe I didn’t have an appointment, when I actually did. ?I also observed that they treated people who have been vaccinated and who haven’t been vaccinated very differently, and I mean that in a sense of kindness. I definitely probably wouldn’t go back but, One staff member was nicer and informative towards the end. Looking back at this overall appointment there was a lot of things that I could list here that were definitely dissatisfying and resulted in me having an unpleasant experience but it’s too much to even get into. ?
10/10 - I am so happy they made room for me in the schedule last-minute when I began experiencing a toothache. I was seen promptly at the time I was scheduled, and it was extremely smooth sailing. I look forward to being a regular patient now that I have recently moved to the area.
Great appointment availability. They were on time and I didn't wait at all. Cleaning done by the hygenist and then a visit with the dentist. Everyone from the front office to assistant, hygenist and Dr. Bassford were very friendly, thorough and kind. I'm delighted to have found this practice.
Verified patient
The entire staff was very helpful and very COVID aware. The dental hygienist was absolutely incredible and made the experience much more comfortable. The main doctor was not there but her replacement was amazing. Would recommend to anyone.
Verified patient
They are great, kind and very nice. Their office is cleaned ?? and very organized. Staffs are very kind. Trust me It's a right place to go guys.
Verified patient
I loved that the doctor's assistant explained to me what would be the typical routine of each appointment and what she would be handling versus the doctor. All of the staff were great. The doctor was attentive to my concerns on bite sensitivity and offered great medical explanations of what might be the issue. She clearly knows her stuff. The office is clean and welcoming.
Verified patient
Punctual, attentive, great service
The staff friendly and nice
Verified patient
I am a visitor to the US. A crown of one of my teeth fell off while flossing. I was worried. The good doctor deftly fixed the same crown. The doctor and the staff were highly courteous and made me feel very comfortable.
Probably one of the best dental office experiences I’ve come across. Everyone was very kind, personable, and communicated/explained things very well! Happy I made the appointment for this office.
Verified patient
Best dentist I've ever been to! If you are looking for an honest dentist that does quality work look no further. Dr. Bassford and staff are very professional and have gone the extra mile during COVID to maintain a safe and inviting experience. If I could give more than 5 stars I would, she is that good!
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