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APEX Rhinology & Cosmetic Surgery Center
4.61
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.61
Wait time
4.66
Bedside manner
4.64
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Today, Aug 31 – Sun, Sep 13
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
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APEX Rhinology & Cosmetic Surgery Center
We are dedicated to providing high quality health care in a safe, affordable, and patient friendly atmosphere.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.61
Wait time
4.66
Bedside manner
4.64
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
641 reviews
Most relevant
Mishail Shapiro is very professional doctor!!! He helped me with my problem in a minute! Highly recommend.
June 25, 2026Iryna K.Verified patient
Great experience. Neat, clean office, very friendly staff.
Doctor was very informative, was engaged and asked questions.
June 23, 2025Monsita D.Verified patient
Everything was accessible, clear and understandable. The doctor was friendly. He explained everything
October 23, 2025Yaroslav T.Verified patient
Good experience. I like the doctor. Knows what he is doing. And has a good sense of humor.
Yes I will go back.
February 19, 2025Lee B.Verified patient
Friendly staff & able to get labs/bloodwork done onsite during the same appointment.
Ryan C.Verified patient
Dr. Shapiro was most kind and professional! He’s most knowledgeable and caring.
January 8, 2026Barbara M.Verified patient
The front desk people were so sweet and easy to talk to! Doctor as well
March 9, 2026Victor O.Verified patient
Got in and filled some forms. About a 20 min from getting to office to walking in the door. The diagnosis was fairly quick.
July 8, 2015Xiao W.Verified patient
He was knowledgeable, courteous, attentive, witty, remarkably perceptive and succint: everything you'd want from a doctor.
Mercedes H.Verified patient
He was very professional and very descriptive. He spent a lot of time with me and made sure to answer all of my questions.
January 12, 2011ABVerified patient
Dr. Shapiro is a very nice guy. He made me feel very comfortable and welcome at my appt. I'm confident in his decisions.
January 12, 2011EKVerified patient
Mishail Shapiro was professional and polite. Answered to all my questions and concerns. Highly recommend.
March 20, 2024Uulkel S.Verified patient
The BEST in Lake County. Very informative. Kind. You will like him right away and he is excellent at what he does.
March 19, 2014Connie C.Verified patient
Still have same problems. Charge much more then the lady told me on a phone. Doesn’t looks like care about patients.
February 13, 2021Initials hidden
Phenomenal doctor. If I lived closer I would seek treatment there regularly. Has a holistic approach to treatment.
July 13, 2022Initials hidden
Doctor Shapiro has a good bed side manner and sense of humor.
Initials hidden
He’s the best ENT doctor i’ve ever met & everyone there in the office is so nice and kind. 10/10 recommend
August 16, 2023Montserrat A.Verified patient
Very informative,and thorough. He was very nice. Made sure I understood what he was saying. I would recommend him.
May 13, 2014Renee F.Verified patient
He's definitely good at what he does, but his humor can be a little...blunt? Harsh? He seems to mean well though.
Initials hidden
Lots of information about what i have wrong. Great ideas on how to go about fixing my problem. I was impressed..
January 3, 2012Melissa B.Verified patient
I have got a lot of help from doctor Shapiro! And I will be back soon.
September 24, 2025Valentyna B.Verified patient
A very talented, excellent doctor.Totally accurate diagnosis and very effective treatment. Highly recommended!
November 28, 2011Likuo C.Verified patient
Professional staff. Very clean and pleasant office.
I was very comfortable.
March 26, 2025Mary L.Verified patient
Treats you holistically, not trying to sell you immediate, specific procedures. highly recommend.
February 20, 2019Mike S.Verified patient
A wonderful doctor.I felt comfortable and confident after our appointment. Highly recommended.
November 28, 2011Likuo C.Verified patient
Dr Shapiro is a great listener and explained everything. Staff was helpful and friendly
June 14, 2022Julie L.Verified patient
Dr Shapiro was very thorough and knew exactly what I had. Very friendly.
July 31, 2024Raymond S.Verified patient
Took the time needed, answered any questions, good sense of humor. Yes I would recommend.
January 26, 2011Initials hidden
Dr. Shapiro - good doctor !!!!! solved my problems!!! Thank you so much
July 10, 2024Romanna K.Verified patient
The whole visit including the scope was easy and not uncomfortable.
November 7, 2024Linda C.Verified patient
He is very understanding and knowledgeable of my illnesses. And he is very patient.
Arthur T.Verified patient
Dr. Shapiro practices medicine the way it should be - compassionate and professional.
June 27, 2012Brandi L.Verified patient
Very straight forward and practical diagnosis and advice. Highly recommended.
January 4, 2023Initials hidden
Very friendly and clean office. Listened to my concerns and did not rush the appointment. Would highly recommend
May 27, 2026Sandra H.Verified patient
They seemed more honest and pragmatic than the other place I went to. I appreciated that.
November 29, 2025Anthony L.Verified patient
Listened well to my concerns and explained the cause of my problem and the treatment well.
October 6, 2025Initials hidden
Dr Plein was astute and thorough in evaluating my confusing symptoms and quickly suggesting possible causes.
March 14, 2024Moira S.Verified patient
I highly recommend this provider because her PA was excellent,so together it made for a very good experience
Initials hidden
Great place, everyone was friendly, and the doc. was very detailed in explaining everything about my condition.
June 15, 2023Antonio N.Verified patient
It was great. Answered all questions and left feeling good about my situation.
July 31, 2025Gerard G.Verified patient
I was seen for a medical issue and it was handled very well.
Initials hidden
Doctor was set on what she thought it was I didn't think she took any of what I said into account
December 4, 2023Jennifer S.Verified patient
Clean, professional, and compassionate care. And they had a self-serve keurig station!!!
September 17, 2024Estera V.Verified patient
No care for what I’m going through. No concern passed on to different Dr.
June 6, 2025Quintin H.Verified patient
They listened to my concerns.
Provided the right treatment.
October 29, 2025Kerry J.Verified patient
Very friendly team! No wait time! Very professional!
October 29, 2025Kalina B.Verified patient
Very thorough exam, she explained everything in detail. I would definitely recommend!
Initials hidden
Professional and for nice people with a good answer for all me questions
October 27, 2023Scott T.Verified patient
Clear, concise answers and a path forward, which was what I needed.
May 7, 2024Laura J.Verified patient
Very helpful, friendly, informative and knowledgeable.
March 20, 2025Robert M.Verified patient
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