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Arverne Dental

3 specialtiesRockaway Beach, NY • 2 locations
4.49

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.49
Wait time
4.39
Bedside manner
4.56
Insurances accepted
Aetna
Cigna
Delta Dental
Guardian
Metlife
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Available appointments
Arverne Dental
86-01A Rockaway Beach Blvd, Rockaway Beach, NY 11693
All provider availabilityAll provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
Aetna
Cigna
Delta Dental
Guardian
Metlife
2 office locations
Arverne Dental (1 of 2)
86-01A Rockaway Beach Blvd, Rockaway Beach, NY 11693
Arverne Dental (2 of 2)
86-01A Rockaway Beach Blvd, Queens, NY 11693
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.49
Wait time
4.39
Bedside manner
4.56
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69 reviews
Most relevant
The wait was right away. All the staff are very caring. Made my kids comfortable. We will be going back... Thank you All :)
Verified patient
Dr. Taft id great!!!! She explained everything where I could understand what needed to be done, straight to the point
Everyone was friendly and made me feel comfortable. The doctors are very informative. I'm very happy with the visit.
Verified patient
I needed an emergency filling, she saw me the same day and stayed open late. I’m glad I went here. She’s the best!!
Verified patient
Donna Andujar she was very informative and straight forward. I got seen very fast, very clean place. Nice owner
Verified patient
Dr. Taft explained everything that she was doing and made sure that I was very comfortable during her treatment.
Verified patient
She made me feel comfortable, and helped me understand exactly what was going to happen with the procedure.
Verified patient
Totally satisfied with the care I recieved, Dr. Taft returned the confidence in me to smile, again.
Verified patient
Very nice staff, proffesional and helpful. The Doctor is patient and gently.
Verified patient
Dr. Taft and her staff..EXCELLENT..facility nice and clean! No complaints.
Verified patient
Very good service and the front desk knew what they were talking about
Verified patient
It was excellent I would recommend my friends and family great job.
She seems good dr. But i hope i get good resuld by next month
Wonderful staff and service! Can't wait to go back !
Verified patient
They make you feel comfortable. Dr Taft is very professional. You don’t feel her hand, no pain I highly recommend her and her staff are so sweet.
Verified patient
Dr. Taft and her team are fantastic. They take the time to explain what’s going on and best dental care for you. New offices are awesome - you can tell a lot of thought was put into each detail. Highly recommend.
The Dentist staff was wonderful but the girl at the front desk was quite rude. I would go again because they Dentist and staff themselves were professional, but they need to get a more mature front desk secretary. Clean office, state of the art. Found on Zocdoc. Will go again, not a long wait at all was very satisfied ??
Verified patient
It was great
Verified patient
She was thorough and friendly. Took her time explaining any concerns. New office, new equipment. Facility was clean and comfortable.
The doctor and her staff are amazing !!
Verified patient
The staff was very intelligent and helpful.
She is a great Dentist. She is an expert in her field. She took her time to explain my diagnosis. She also made me understand the process of my treatment. She is very helpful.
Verified patient
The last visit the root canal specialist was unable to do a root canal and recommended tooth extractions....because of this I was refunded the portion for the root canal however when I asked for a referral the body language I saw when the kind reception asked the gentleman for one was very rigid and unhelpful so this made me feel like because of the refund I was not provided with a referral. However I do still feel the office is professional and the staff there is wonderful....but when receiving a refund certain individual changed their demeanor and becoming non caring and even cold because of that so money seems to be a priority to certain individuals but as to giving an "honest" review as a dental facility...it is very clean, very professional and the staff were helpful.
Very professional, very informative, Hi-tech equipment, professionally pleasant staff, she will be my primary care dentist due to the pleasant experience I had at her office today.
Verified patient
Dr. Taft seemed to be more concerned with money (out of pocket) expenses then she seem to be with treatment. Maybe it's to balance the books when paying her extended (useless) staff members. The doctor refused to improve service paid by insurance, until the patient agreed to submit trump-up out of pocket charges. Absolutely would never recommend this doctor.
sweet, thanks my insurance sucks so now I have to pay a boatload. staff was awesome though bunch of sweethearts helped me out ,super cool.
What an awfully sad experience I had yesterday. I'm still distressed and have shared my experience with everyone, all who are as shocked, or more, as me. Dr. Taft treated me horribly and even went so far as to have one of her staff members (gentleman) come in the room. I felt like I was completely ganged up on and bullied. I have a lot of anxiety whenever I go to the dentist; who doesn't? But I expect, as a patient, to be treated with care and concern.While having a cavity filled, I felt like the water dripping in my mouth was going to choke me. I held up my hand to ask her to give me a moment to which Dr. Taft proceeded to tell me "no, let me finish my job. I'm trying to make us both comfortable and you're making it worse." She proceeded to say other things while keeping the drill in my mouth and not letting me come up for air. After she finished, I checked my heart rate on my watch, which was at 98 and said "this is not comfortable for me at all and I thought I was going to choke." She told me there was nothing in my mouth to choke on. We went back and forth and I expressed that she should be making this more of a pleasant experience, not less. She then told me that I was making her nervous and she couldn't work on me. She left me to sit in the room, with gaping holes in my back teeth; I must have sat there for 7-10 minutes. When she came in the room she spoke again about how I made her feel. I repeated my same sentiments and outrage at how unprofessional she was treating me. She told me that I needed to be quiet, she held onto my hand to show me that she was "worked up", she had a male staff member come in the room and loom there as if to attack. She then told me that she wasn't going to permanently fill my teeth and would just put in temporary fillings and for me to find a dentist who would need to "drill the temporary fillings out and then place in permanent fillings" because she was too worked up to work on me. I told her that she was retaliating against me. I also tried to take a different approach and so I calmed myself down as best I could, and told her that I would make this easier for her, even though it should have been the other way around as I'm the patient. I even apologized to her for being scared with the work she was doing. She said "that's fine, but it's too late, I just can't work on you. You can find another dentist to finish this. I can't do it." I made sure to document the entire situation as it was happening and told her that I was; I also told her that my lawyer would be involved immediately. I informed her that I would be reporting her to the Board immediately following my departure. She left me in the room again. Upon her return, she properly finished the job and we both agreed that I would find a different dentist. I'm so disturbed by this. I already had a bad experience, as a child, with the dentist which is due to my anxiety now. But to give me such a horrible, distasteful and downright demeaning experience, as an adult really traumatizes me. I know so many people who will not go to the dentist out of fear and after yesterday's experience, I completely understand why. It's really very sad Dr. Taft doesn't care more about her patients and less about herself.
Verified patient
She was great very friendly and explictive
Verified patient
She was very informative, information that was given to me, was never told to me before. I am glad that I went to see her.I will recommend her to any one. Thank you Dr.Taft.
Verified patient
Because my three year old daughter was crying, the dentist came in the room, rushed and did my cleaning, and that's not even the bad part!! While she was cleaning my teeth the pain was so intensifying, when I got up and look in the mirror, ALL my teeth gums were bleeding and blister. She also called my daughter a "monster"! So no I will never go back to this office.
The doctor and the staff was really nice, the only problem I had is the hygienist; she was too rough and rude. I would not come back just because of her.
She is very nice and reassuring her staff is very nice and patient I am a chicken and was not in pain when I left did not have much done but she fixed my vanear. I will go back for cleanings.
Verified patient
Very informative
my visit was fast and smooth staff were friendly.
Verified patient
Dr. Taft and her staff were amazing! They made my children feel so comfortable. They were professional and kind. I can not say enough nice things.
She was professional, easy to talk to, and I found her to be knowledgeable. Her staff may me feel very comfortable. The office is spotless; that's a big plus in my book.
Verified patient
I was billed for charges above what my insurance pays. I was assured that all costs were covered by my insurance and was not given a breakdown of the costs even though I asked for it. Be careful and get everything in writing.
Very immpressed with the quickness I got an appointment. and very satisfied with the care I recieved, would not go anywhere else for dental care.
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