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Astoria Family Orthodontics
Orthodontist2312 31st St, Astoria, NY4.79
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.79
Wait time
4.80
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
All procedures
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Available appointments
All provider availability
All provider availabilityToday, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaDelta DentalGuardian
1 office location
Providers at Astoria Family Orthodontics (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.79
Wait time
4.80
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
319 reviews
Most relevant
Everyone was welcoming, friendly, and helpful, everything went quickly. Would recommend anyone. ??
March 9, 2026Keiry A.Verified patient
Great doctor made me feel really comfortable and would recommend for anyone removing braces
March 11, 2026Jesus Z.Verified patient
My experience was superb, I would recommend the doctor to anyone. She is classy, staff knowledgeable and polite.
January 5, 2025Lucas U.Verified patient
They have a very good office and service
Doctor was very helpful and professional
Thank you for your services :)
November 15, 2022Cindy B.Verified patient
Staff was very polite. Quick and easy consultation. I would definitely recommend the provider and office.
June 20, 2023Vanessa A R.Verified patient
Very cleanly and the individuals there were amazing, they helped with my questions and made me feel comfortable.
December 9, 2021Initials hidden
Extremely friendly staff! Will definitely be doing my treatment with them!
June 1, 2024Adam N.Verified patient
Professional staff and friendly and answered my questions and extremely knowledgeable.
May 19, 2022Shana M.Verified patient
Great place very informative and straight to the point thankful I choose this place
October 12, 2021Shirley R.Verified patient
Great communication , clean office friendly stuff
February 5, 2025Alex B.Verified patient
My appointment was an amazing experience. The nice staff made it comfortable.
Ameira H.Verified patient
The Doctor was very helpful and was very knowledgeable I will recommend highly
Jason P.Verified patient
All the staff were pleasant and well informed. The office was also clean.
June 21, 2021Jasmine D.Verified patient
Everyone was friendly and professional. I’m glad I found this office!
January 20, 2023Kristen Q.Verified patient
Dr. Jill was so warm and attentive. I really appreciate the time she took to walk me through the details and made me feel like a person, not a customer. The entire staff greeted me with a smile and I wasn't nervous.
January 14, 2026Initials hidden
It was an amazing experience
January 13, 2026Quadir L.Verified patient
Knowledgeable, friendly and helpful.
December 3, 2025Raynald W.Verified patient
Clean office. Friendly professional staff. Knowledgeable. Dentist was attentive and spent quality time with.well explained braces process.
December 1, 2025Mikhaela S.Verified patient
Nice staff and not a long wait.
October 30, 2025Jeremy G.Verified patient
So grateful I found Dr Goncalves! She was thorough and honest during our consultation. She explained that a prior accident I had involving my mouth actually made it dangerous to attempt braces or Invisalign and therefore recommended me against any treatment. She recommended a retainer to keep my teeth the way they are currently. Not sure how many orthodontists out there would have been that honest with me, putting my safety and best interest first. So happy I went to see her instead of just trying at home aligners. Highly recommend!!
September 16, 2025Victoria R.Verified patient
It was good visiting here
November 19, 2024Tafari R.Verified patient
I went in for an retainer consultation and left in under an hour. The ladies at the front are are nice and so are the assistants. I enjoyed my visit.
November 6, 2024Alexander G.Verified patient
The office was very clean, the staff were very friendly and respectful. Dr.Jill was very understanding attentive to me.I felt comfortable and happy with my visit.
October 13, 2024Tereasa H.Verified patient
Nice experience everyone very professional staff
September 18, 2024Yuly A.Verified patient
Great experience at this office
August 21, 2024David T.Verified patient
The staff here are so professional and friendly. Very knowledgeable people here and helped clarify my questions I had. The office is very clean and I look forward to returning. Thank you everyone ????
June 15, 2024Vanesa P.Verified patient
Amazing
April 24, 2024Tabassum C.Verified patient
The doctor was polite but the office manager with name Jeny (spelling may be incorrect) was the rudest person I have ever met. She raised the voice when I asked questions about the coverage.
Doctor really needs to find a better office manager
January 16, 2024Arment M.Verified patient
Friendly and attentive staff. Dr. Jill was very knowledgeable of the situation and the process of the treatment was covered in a very detailed manner.
November 13, 2023Paolo C.Verified patient
Great ??
Thank you for being the hope and making everything alright in the end. May God always bless you, doctor. I appreciate your dedication for work. You have no idea how much of a blessing you are to us. Thanks for being such an amazing doc. Everyone is so good ??. Thank you.
November 1, 2022Ishrat J.Verified patient
She’s great!
September 15, 2022Luke M.Verified patient
This office is amazing . I found this place on ZocDoc and I am so very pleased very clean Zen and Beautiful……The services given are always above and beyond patient kind and friendly. My son broke his bracket one week after getting his braces put on and one day we showed up in the morning with no appointment frantic they were already open ready to work fifteen minutes before the time online friendly and diligent. I wish i wouldve gotten braces instead of veneers the Dentist is beautiful nice and professional so are the assistants and front desk staff We Love Lilly we’re grateful we faithfully stumbled into this office. I cant wait for someone to complain about their child’s teeth so I can refer them to this clean hygienic professional friendly reasonable kind patient Zen with Good vibes office in a conveniently safe and comfortable neighborhood close to LIC and Manhattan and Krispy Kremes Starbucks Dunkin’ Donuts McDonald’s and the N/W Train
August 23, 2022Lauren Ashley H.Verified patient
I called before making an appointment to make sure that the staff wore masks and they followed basic COVID protocol to keep their patients safe. They assured me that they did over the phone. When I showed up to my appointment no one in reception was wearing a mask and neither were the people who saw me during my consultation.
It was an unsafe experience and I will not be returning. You should never lie about things like covid safety.
Initials hidden
The staff was very professional.
June 29, 2022Aniyjah B.Verified patient
Excellent orthodontist ??
May 10, 2022Nicolas S.Verified patient
Doctor was so friendly and knowledgable.
Great staff.
Felt so warm.
They seemed to be up to date on dental technology options (imaging tests didn't require holding a metal bar and it used a 3d scanner instead, cool stuff
- equipment)
Plan to be going back!
February 8, 2022Abba L.Verified patient
Friendly and fast
February 1, 2022Iservenia R.Verified patient
I had a great experience for my consultation. The doctor had very well bedside manner and the staff were all very friendly. It was a clear communication as well. Definitely recommend.
January 25, 2022Syeda S.Verified patient
Best Place ever
December 13, 2021Angel J.Verified patient
Dr Jill was great! Totally recommended
December 2, 2021Viola S.Verified patient
An amazing friendly knowledgeable staff. I felt in the right hands immediately. They took great care of me and presented a great treatment plan. I highly recommend!!
July 29, 2021Kimberly M.Verified patient
Great office. Very attentive and caring
July 14, 2021Eve R.Verified patient
Amazing ladies at work, super informed and made me feel comfortable,
Discussed everything, every step of the way
100% will be back
July 1, 2021Joseph M.Verified patient
I went to a different dentist for an ortho/invisalign consultation and they were so vague and unhelpful that I booked an appointment with Dr. Goncalves as well, per a referral from my dentist. My experience was completely different here. The staff were friendly and all of the information--Dr. Goncalves's opinion on my procedure and what problems she saw and timeline--including payments options and plans were very well and thoroughly explained. I'm very glad I chose to come here as a second consult--even though my treatment will be more here than at the other office, I feel more confident about proceeding with it.
June 23, 2021Initials hidden
Staff is very friendly. Dr. Jill is great!
May 27, 2021Initials hidden
excellent service, great Doctor and Staff
May 26, 2021Santiago W.Verified patient
The orthodontist was really professional and thorough. She also did a great job of explaining everything and put me at ease. I would definitely recommend her.
April 28, 2021Sabrina T.Verified patient
Profesional and friendly staff
April 28, 2021Lilia J.Verified patient
Amazing ,
March 8, 2021Catherine R.Verified patient
never again.
Initials hidden
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