Austin Family Mental Health

6 specialtiesAustin, TX • 2 locations
4.97

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.98
Bedside manner
4.99
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Blue Cross Blue Shield
Cigna
Blue Cross Blue Shield of Texas
Blue Cross Blue Shield of Illinois
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Available appointments
Austin Family Mental Health
4005 Banister Ln, Bldg C Ste 200, Austin, TX 78704
All provider availabilityAll provider availability
All provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Blue Cross Blue Shield
Cigna
Blue Cross Blue Shield of Texas
Blue Cross Blue Shield of Illinois
2 office locations
Austin Family Mental Health (1 of 2)
4005 Banister Ln, Bldg C Ste 200, Austin, TX 78704
Austin Family Mental Health (2 of 2)
4005 Banister Ln, Austin, TX 78704
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.98
Bedside manner
4.99
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149 reviews
Most relevant
Would highly recommend Mr. Hartman. Was very thorough during my appointment and made me feel comfortable through my visit.
Verified patient
The provider was competent and kind. He made me feel safe and comfortable to talk about what I needed help with!
Verified patient
Incredibly understanding and solution oriented. Curious and engaged. Loved the appointment.
Verified patient
Great vibes and I was able to feel comfortable talking to him
Verified patient
Great service, doctor was very attentive and straightforward.
Verified patient
Tristan is knowledgeable and has a great bedside manner!
Verified patient
Dr. Hartman was AMAZING! So personable. He made me feel so at ease. He is highly knowledgeable in his skill & we dove right into my mental. 10 out of 10 would recommend!
Verified patient
Tristan Hartman is one of the best psychiatrists I've seen, and I've been to about 5 in the last few years. He genuinely listens to your concerns, history, and other than asking the questions he needs to for charting, he seems to actually put thought and care into his responses and the questions he asks. This may be the first mental health provider that I've seen where my follow-up appointments are longer than 5 minutes and do more than a simple "how's it going". I highly, highly recommend Tristan!
Verified patient
Tristan’s professionalism and expertise have made a significant difference in my mental health journey. As someone who was nervous about seeing a psychiatrist for the first time, I immediately felt at ease due to his calm manner, nonjudgmental approach, and personable character. He listens attentively, takes his time to fully understand your concerns, and offers the best solutions. Tristan has an incredible ability to make overwhelming topics feel far less intimidating. For anyone considering psychiatric support, I highly recommend Tristan- his practice is intentional and and truly stands out. With his guidance, I’ve gained so much clarity, confidence, and a new sense of control over my mental health. Thank you!
Verified patient
I absolutely adore Tristan. He makes me feel heard and always takes my thoughts and needs into consideration. He’s been an amazing provider and I highly recommend him.
Verified patient
My overall experience was really great from booking my appointment to setting up my insurance. He was right on time to meet with me and we did the entire full hour and a half. He asked me all the questions you’re supposed to ask for my type of visit which was for ADHD. We talked about my experiences are the child and how my symptoms are affecting me as an adult. together, we were able to come up with a plan of medications for me to start. my medication’s were called in that same day. I will be back in a month and see how things are going. It was very easy and painless experience. I was nervous, but it went great. It was much easier I think than going to an office having to sit down with someone and all that. This was so much easier and I was able to do this on my lunch break. I look forward to working with him in the future..
Verified patient
I've had an exceptional experience with this psychiatric nurse practitioner. As my first male mental health provider, he has exceeded all expectations with his professional yet approachable demeanor. His active listening skills are outstanding - he gives full attention during our sessions and makes me feel truly heard and understood. The level of comfort I feel during our appointments is remarkable. He creates a safe, judgment-free environment where I can openly discuss my concerns and treatment goals. His expertise in medication management is evident, and he takes the time to explain everything thoroughly. The office staff deserves recognition as well. Their responsiveness is impressive - you can always reach someone by phone, which is crucial for mental health care. The entire team maintains a welcoming and professional atmosphere. Having such reliable and compassionate care has made a significant positive impact on my treatment journey.
Verified patient
Compassionate and knowledgeable NP. He cares about the best care for you, based on your experience and what your goals are. He is very intelligent and well versed in mental health medications.
Verified patient
Dr. Hartman was awesome. My daughter saw him for the first time and I was nervous because she’s been very picky with her therapists and psychiatrists but she loved him and can’t wait to meet with him again. I’m thankful.
Verified patient
Tristan is amazing. My first time meeting him and I felt comfortable right away. Great listener and very knowledgeable. Office on the other hand.... I feel like they over charge so much and can't explain the charges. If I'm using a in network provider, shouldn't I only pay my copay? Will definitely be reaching out to my insurance company before I return.
Verified patient
Tristan provided one of the best medical experiences I have ever had. Not only was he understanding and compassionate, but he was friendly and amiable, having conversations with not just myself as a patient, but also as a person. I would recommend him to anyone, thank you so much.
Verified patient
Tristan is attentive and genuinely cares. If you're looking for someone who empathizes with you and is invested in the outcome of your treatment, Tristan is who you're looking for.
Verified patient
Tristan has helped me immensely! I immediately felt comfortable talking with him and his insights have been so helpful; he has made this process really frictionless and I leave our meetings feeling well-prepared and in a great mood.
Verified patient
Incredibly thorough, felt heard and was met with thoughtful solutions. I haven’t seen a mental health provider in years so I had reservations, it was a big step in the right direction. Highly recommend seeing Tristan, I am very grateful!
Verified patient
Excellent visit. Mr. Hartman was very professional, and offered a very thorough investigation before helping me to come to any solution. I would highly recommend working with him and his office. ?
Tristian was very kind and asked thorough questions. He also answered all of my questions in regards to medical treatment, medications, & follow ups. I genuinely felt like I was being heard and he was actively listening to my answers/questions. Would recommend!
I had a great experience! I felt heard and understood when I was explaining what had been going on. I was helping in a timely manner and the office space was very calming!
Verified patient
Tristan Hartman was amazing, I walked in feeling welcomed and heard, I easily got into a feeling of a safe environment and can feel like I can express my worries and symptoms without any issues. Amazing doctor that went over everything with me clearly, He even wrote out and recommended me supplements to help with other things I've been having issues with and to curb the side effects from my medication which has been a huge help! I could not recommend him enough.
Verified patient
Tristan is amazing. He was so nice, kind, inviting, funny, insightful, engaging and knowledgeable during our visit. I will absolutely be visiting him again and recommending him to any and everyone looking for psychiatric support in Austin!!!
Verified patient
I absolutely loved my visit with Hartman. I was nervous & hesitant at first with this being my first psychiatrist appointment but he welcomed me with a comforting and open presence. He listened to all of my struggles with anxiety, got a background of my history, and came up with a plan to combat my anxiety. He reassured me in the treatment process he planned and medications I was going to take, making sure to answer all questions and fears I had. He made me feel completely heard and validated and took a huge weight of my shoulders knowing I could get the help I needed. He was extremely patient and funny and a great visit. I recommend.
Verified patient
Tristan was a delight to work with. He was very thorough, attentive, and diligent with ensuring I fully understood the way my medications are supposed to function. I scheduled this visit simply to continue prescriptions I got while living in another state, but I walked away with dosages adjusted to fit my needs and a solid plan moving forward. He even took the time to recommend supplements, their brands, and where to purchase. Tristan was very easy to talk to and made me feel very comfortable during our appointment. I left feeling *much* better than I did walking in. I’ve already recommended him to multiple people in my life - definitely the best psychiatric experience I’ve had so far!
Verified patient
I absolutely loved my visit with Mr. Hartman, he listened to all my problems I’ve been facing with anxiety and their symptoms, went through my background and history with me, and walked me through the plan he had set to combat my anxiety. I felt heard and validated with everything, and relief with his reassurance of the medication plan. I absolutely recommend coming to see Hartman.
Verified patient
Everyone is so kind from the receptionist to my doctor. My first visit, he listened and asked corresponding questions so I knew he was paying attention. I unloaded plenty on my first visit but Tristan was very patient and easy to communicate with. He reassured me things would probably get better and everything about his voice, posture, body language said this was an authentic response and not just a blanket statement. I appreciate him and his awareness of OCD. Thank you, Tristan
Verified patient
I recently had an appointment with Tristan Hartman, PMHNP, MSN, and it was a fantastic experience. Tristan's communication was excellent, and he provided clear, empathetic care. My appointment went beyond my expectations, especially compared to those I had with past providers. His caring approach and professionalism instilled confidence in the treatment plan we discussed. From the moment I arrived, the super friendly staff made me feel welcome. The new patient process was quick and efficient, and I was able to get an appointment right away, which was a huge relief. I highly recommend Tristan for anyone seeking psychiatric care!
Verified patient
Tristan was very knowledgeable and also took the time to educate me on all medication options. He also made an effort to connect to me as a person and build rapport. I was able to get an appointment scheduled quickly and easily. I highly recommend him as a psychiatrist.
Tristan is great! I feel very supported and he’s easy to talk to. The office is easy to find and has plenty of parking. Office staff are very friendly.
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