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Awesome Experience Psychiatric Services, LLC
4.69
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.69
Wait time
4.72
Bedside manner
4.68
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
UnitedHealthcare
Aetna
Carelon Behavioral Health (fka Beacon Health)
HealthSpring
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Awesome Experience Psychiatric Services, LLC
12070 Old Line Ctr, Ste 211, Waldorf, MD 20602
Today, Aug 24 – Sun, Sep 6
Insurances accepted
99% of patients have successfully booked with these insurancesAnthem Blue Cross Blue ShieldUnitedHealthcareAetnaCarelon Behavioral Health (fka Beacon Health)HealthSpring
1 office location
Awesome Experience Psychiatric Services, LLC
12070 Old Line Ctr, Ste 211, Waldorf, MD 20602
Providers at Awesome Experience Psychiatric Services, LLC (0)
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Awesome Experience Psychiatric Services, LLC
***NOTE: We REQUIRE all patients to upload the front and back of their insurance cards before seeing the doctor; you will NOT be permitted to see your scheduled doctor unless you are self-pay or have uploaded your insurance card. Please call 202-600-6748 or 240-797-4933 if having issues uploading, and please call to confirm appointments or leave a voicemail if there is no answer. We also have $200 no show fee for commercial insurances if you do not cancel or reschedule your appointment before the appointment date and time. Our hours of operation are Monday - Thursday, 9 am - 6 pm, and Friday, 9 am - 4 pm. ***
We treat patients with a variety of mental health conditions: Depression, Anxiety, Bipolar, PTSD, Schizophrenia, SUD, and BPD. We all here have worked with a diverse population, providing culturally competent care and eliminating stigmas associated with mental health. We will be honored to help you navigate your mental health. We will empower you with coping skills to lead a productive life. It is always challenging when your life takes a sudden change in direction, whether anticipated or not. Sometimes, we need new tools to help us cope with these changes. We assess, diagnose, and treat mental health conditions.
We employ a holistic approach to problem-solving. Looking at the whole person, not just their mental health needs. We also assess the patient's physical, emotional, social, and spiritual health to determine the most suitable course of treatment. Our goal is to evaluate, diagnose, and treat patients' mental health needs.
We are passionate about supporting clients and their families with the tools to understand and manage behaviors, enabling them to lead more balanced and meaningful lives. Our professional interests include medication management and psychotherapy. We love helping clients become the best version of themselves and overcome issues that may hinder them.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.69
Wait time
4.72
Bedside manner
4.68
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
157 reviews
Most relevant
she is the most kind and fun mental health professional i’ve ever worked with!
June 18, 2026Emily K.Verified patient
She was extremely passionate and cared deeply about my concerns and issues during our appointment
October 2, 2025Devin P.Verified patient
Amazing first time experience! So happy I chose this doctor!
January 26, 2025Cortney Y.Verified patient
She was very caring and informative
April 21, 2026Lionel G.Verified patient
Very short wait/no wait at all. She was not only very professional, but personable! Definitely a great listener and can't wait to begin this journey to wellness with her! Highly recommended! I will be bringing my daughter to see her as well after the amazing experience I had!
March 3, 2026Deedra H.Verified patient
Friendly.
January 26, 2026Jeanette Y.Verified patient
I had a great experience with Dr. Kelly she listened to my concerns and we were able to come up with a treatment plan
July 17, 2026Pauline M.Verified patient
Warm and informative. Psychiatry being more clinical it can tend to feel “cold” but Dr. Plange made sure I felt comfortable.
January 8, 2026Stephen G.Verified patient
My Dr really seemed to listen & made me feel like she cared & would work to help me in any way she can. Very easy to talk to.
September 25, 2025Nancy M.Verified patient
I highly recommend! You will work with professionals who care and have your best interests at heart!
Initials hidden
She’s so good at what she does!! She listens to me and is actively helping me resolve my issues.
September 27, 2025Taylor O.Verified patient
Nurse Practitioner Plange was attentive, kind, and knowledgeable.
June 30, 2026Jefri G.Verified patient
Best psychiatrist I’ve ever had. Listened to everything I had to say. 10/10
September 17, 2025Lauren H.Verified patient
This was a great experience, I felt seen and heard.
January 29, 2026Kelly E.Verified patient
A fantastic doctor . I highly recommend her . Thanks Ray HILLIS
July 24, 2025Raymond H.Verified patient
Dr. Plange was amazing, would definitely recommend!
October 30, 2025Initials hidden
Wonderful! Very helpful!
July 2, 2026Initials hidden
Great experience. Ms. Plange is very thorough, knowledgeable, friendly, engaging, and professional. I am looking forward to future visits.
April 15, 2026Robin U.Verified patient
I had my first appointment with this provider today. She was wonderful. Great personality. Very professional. Very caring and knowledgeable. We had a great repoire Highly recommend
April 1, 2026Gina S.Verified patient
Dr. Pledge was very easy to talk to. She was very nice and a good listener. She made sure to explain what was being asked and give examples when needed. She also gave me the time to think about my responses. She handled the entire appointment with professionalism and efficiency.
March 6, 2026Riley J.Verified patient
I have two issues. One, I found her accent made it difficult to understand what she was saying. I asked repeatedly for her to repeat herself. Two, the session felt extremely scripted, like she was just reading through a list.
January 16, 2026Michael B.Verified patient
Outstanding
January 9, 2026Andrea S.Verified patient
Dr. Dana was excellent, professional, and well-spoken. She had a great bedside manner and listened to my issues and concerns.
January 7, 2026Jennifer M.Verified patient
Loved Dana! She was very friendly and listened to my concerns, and I felt understood and seen. Highly recommend!
May 4, 2026Isabelle N.Verified patient
My doctor was very kind and had a lot of patience with me yes I would definitely refer her to my friends or relatives
February 25, 2026Tammy B.Verified patient
Wonderful experience, she is so sweet and very attentive to my needs and concerns. I’m so happy I I found her.
February 28, 2026Carmen M.Verified patient
Quick, Easy, and simple! Friendly doctor! Listened and was wonderful!
Heather R.Verified patient
She was so personable and such a great listener. Will be going back!
February 26, 2026Lucille C.Verified patient
Dana is amazing. She is professional, easy to speak with and is understanding. She asked all the appropriate questions and the sessions with smoothly that I didn't want it to end. I look forward to my sessions with her.
Initials hidden
Dana was friendly, warm, and through!
July 17, 2026Faedra R.Verified patient
Dr. Ashton was the first professional I’ve spoken to in regard to mental health, and I couldn’t be more pleased with my experience. I don’t feel judged or scrutinized when I speak to her, which was a worry I had for years. I would highly recommend her to ANYONE looking for talk therapy, and I will definitely be seeing her more often.
July 11, 2026Raymond M.Verified patient
My appointment with my provider was very communicative and was very receptive in listening to me. She provided reassurance for me throughout the session and made sure to give me clarification on how to get back in contact with her.
July 8, 2026Deyen Y.Verified patient
Dana was an absolute gem to chat with. She listened to everything I said and took notes, provided feedback and was so kind during our entire chat. We scheduled my next appt right away and she provided her contact info in case I need her between appt’s. Dana is supportive, understanding, available, responsive and genuinely a sweet person!
June 29, 2026Amber A.Verified patient
Dana has been the best person to enter into my mental health journey. She is very personable, a great listener and wants to work with you. She doesn’t push anything, explains everything, and really wants to get to know her patients in order to help make the best decision. She’s is very responsive and always encourages me to reach out if there is any issue, which she has always gotten back to me within 24hrs. She feels like a friend when I see her and she has created such a welcoming space. I could not recommend her enough!
June 15, 2026elizabeth S.Verified patient
The staff member responsible for insurance verification “didn’t do their job” according to the customer service representative that didn’t answer my call until after 9:30 am.
My appointment was at 9am
They open at 9am there was nobody available to take my multiple calls to get the link however the mailbox is full so I texted their service….again no response.
Once I got through to the office, They offered to reschedule bc the insurance has not been processed.
I made this appointment to get better care. Customer service should be first and I cancelled my appointment
Who wants a practice that doesn’t work for you?
I don’t
we deserve the best service ever bc we are struggling and doctors or PA’s should be helping not stressing us out
I hope everyone doesn’t choose this practice not worth your time
June 11, 2026Shannon M.Verified patient
This was honestly the best experience I’ve had with a psychiatrist since I began my mental health journey. Will continue to work with this provider.
La Tetra M.Verified patient
Very communicative and helpful. I felt understood and heard. It was the best experience I’ve had in a long time, highly recommend.
April 29, 2026Anais C.Verified patient
She was friendly, down to earth and thorough!
April 23, 2026Kathryn M.Verified patient
I made the appointment - I even called the office to confirm and then ended up being asked to have it rescheduled because my "account" was never made... but I was never told an account had to be made.
As a student, I had to skip class for this appointment just to end up having it be a no show. I am highly disappointed.
April 22, 2026Olevia T.Verified patient
My experience was great! I would highly recommend Ms. Ashton to anyone in need of a psychiatric nurse practitioner. She actively listened to what I had to say and provided great insight. It was my first appointment with Ms. Ashton and I plan to continue to see her on a regular basis.
April 22, 2026Kimberly M.Verified patient
Amazing appointment! Addressed all my concerns
February 27, 2026Vitoria T.Verified patient
Doctor Ashton was great she listened to what was going on and treated me with her best recommendations as well as explained my options and ensured me that she'd be there till we got it right
February 26, 2026Isabella F.Verified patient
i haven’t had a psychiatrist for awhile but i remember always feeling super welcomed + understood and that’s what ms.ashton gives. she covered all my concerns and questions and never made me feel like a burden also she was super punctual and patient with me when i was having problems joining the zoom.
February 3, 2026taija D.Verified patient
Dr. Dana Ashton is a lovely provider, she listened well, is very attentive, and was kind and considerate throughout. She gave a relatable yet professional impression and I’m very happy I chose to book with her.
Nahimana H.Verified patient
Great overall experience! Great listener and very receptive.
July 14, 2026James S.Verified patient
She is nice but it's a bit hard to understand her and her schedule doesn't really align with mine. It doesn't make sense to me why a psychatrist works 9-3...how is someone with a full time job supposed to meet with her?
August 10, 2026Initials hidden
Good experience, will return.
August 5, 2026Erin M.Verified patient
I was not given a same day alert from her office, nor a call to inquire about my absence. To make matters worse, I was unable to log in after realizing the issue.
I’ve been trying to reach her office today without success, and feel ignored to some extent. Not sure what happened on her end.
July 23, 2026Initials hidden
Great communication
July 6, 2026August W.Verified patient
Great!
July 6, 2026Daya C.Verified patient
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