Back Bay Eye Care is committed to providing the best eye care, utilizing state of the art equipment. Dr. Zachary Jost and his team, provide routine and comprehensive eye exams as well as medical eye care. By leveraging advanced diagnostic technology, we are committed to improving the quality of life for our Back Bay and South Shore communities through enhanced vision. Our experienced eye care professionals offer quality lenses, frames, and more. We specialize in eye glasses, contact lenses, and cutting-edge care for both dry eye and digital eye strain.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.97

Wait time

4.92

Bedside manner

4.97

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

364 reviews

Most relevant

I really enjoy my time there. The Dr. made sure my concerns and needs were answered. The staff was friendly and helpful!

March 28, 2023Nacura T.Verified patient

Dr. Jost is professional and knowledgeable! The staff are also very friendly and helpful - highly recommend!

November 29, 2023Alexandra C.Verified patient

Amazing doctor and office, offers frames and lenses in store as well as an exam option without dilation.

April 26, 2024William M.Verified patient

Dr. Jost has a caring approach, he explains everything in a clear and professional manner. No issues at all.

May 25, 2023Initials hidden

Dr Jost was amazing! So kind and understanding and clearly very knowledgeable.

September 24, 2025Jamie H.Verified patient

Great office, friendly staff and doctor that actually listens and takes the time to address my concerns.

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Great experience. Did not have a wait time and was in and out in about 30 mins. Will be going back!

October 23, 2023Daniel S.Verified patient

Thorough and highly professional. Answered all my questions and gave me the time I needed.

July 15, 2023Goldie M.Verified patient

Super clear about what was being examined and transparent about costs and options

May 18, 2023Jessica P.Verified patient

I had a great experience overall, he was very kind and staff was super helpful

April 24, 2023Nicholas G.Verified patient

So good, he was patient and would explain to me the technical terms on paper.

March 14, 2023Chenyi W.Verified patient

Very caring, patient, and clear. Took care of the problem I had with my eyes.

June 7, 2022Initials hidden

Listened, very attentive. I’m a student and was treated with respect.

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Great experience! Seen right away. Would definitely recommend.

March 14, 2024Joseph R.Verified patient

Dr. Jost is a real sweetheart and helped me out with no problems!

March 30, 2022Caroline C.Verified patient

Great doctor who cares about what is best for you individually.

April 17, 2022Christopher A.Verified patient

Great doctor, answered all my questions! Highly recommend

June 22, 2023Kamel E.Verified patient

Everyone was professional, knowledgeable and friendly

February 24, 2026Scott G.Verified patient

Dr. Jost was extremely friendly, very professional, and made my exam experience great.

KDVerified patient

Friendly, efficient, modern equipment, and knowledgeable team.

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Quick, easy and thorough. Very happy with the experience

November 6, 2024Initials hidden

Dr. Jost was great! She talked me through all the tests and the consultation to look at the imaging and results. The staff was so nice, helpful and efficient. Overall, this was a great experience

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Everyone in the office was super sweet, welcoming and helpful. My appointment was fast and efficient!

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Dr. Lam was so kind and patient, and she answered all of my questions. I felt respected and taken care of.

May 13, 2026Initials hidden

My experience was great, no longer wait times and staff was friendly and professional. They explained each step in detail.

August 24, 2025Tejashri C.Verified patient

My experience was great. All the staff are friendly and ready to help. They are compassionate and kind.

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Efficient thorough and very knowledgeable doctor and technicians. Impressive operation

February 6, 2026Initials hidden

She was great! Explained the results of the test and was very clear.

April 28, 2026Initials hidden

I would say that everything was top-notch and professional. And pleasant.

November 13, 2025michele S.Verified patient

My first time getting contacts! Dr. Lam was super patient and explained everything.

June 29, 2025Sarah B.Verified patient

super professional, efficient, and nice, 10/10 experience

clara L.Verified patient

Great experience with warm, welcoming female staff.

May 20, 2025Cassie J.Verified patient

everything was great, dr. lam explained everything to me very clearly and well and overall was just super kind and helpful, as was everyone at the office there; im normally rlly stressed out by any sort of healthcare appointment in general but everyone there made it much easier

August 6, 2026Sophia F.Verified patient

Dr. Jeanette Lam was professional, helpful, & efficient. I appreciated her attentiveness to care. She went over everything patiently & answered any questions I had. She also helped me with making a switch to daily’s for my contacts to support eye health. I felt confident that I was well taken care of. Thank you.

July 2, 2026Meighan C.Verified patient

Very friendly and answered all questions!

April 15, 2026Astrid W.Verified patient

She made sure to explain all the testing and address any questions I had! I left feeling informed and everyone was nice and polite!

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Wonderful experience with Dr. Lam and all of the office staff. I am recommending her to all of my friends. You can tell Dr. Lam knows what she is doing. It was one of the most thorough eye exams I have ever had, and I have been to many different eye doctors! The clinic also has state of the art technology to assess your vision, which was all included through my insurance. She took extra time to make sure my contact lens prescription was as comfortable and clear for me as possible. The staff were also very patient and professional when I picked out new frames and lenses. The office is in a great location, very clean, and has great frames to offer. They also were very clear about my insurance benefits and pricing.

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I had one of the best eye exams I’ve ever had. The doctor was thorough and explained everything.

January 15, 2026Lee Ann K.Verified patient

Doctor was knowledgeable and helpful, staff was very nice to talk to. Will be going back

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Very kind and professional. I work in healthcare and I highly recommend this practice

April 27, 2025Nathaniel D.Verified patient

Very thorough snd efficient. Just heard my new glasses are ready too!

June 9, 2025Kendra C.Verified patient

I'll be doing business with this provider going forward.

October 5, 2025Stephanas C.Verified patient

the whole appointment was a pleasurable experience. that blonde woman on the front desk i think her name is ellen, she bent over backwards to do anything and everything she could for me while i waited to see the doctor. she gave me some very good opinions about glass frames. i'm not always good at picking them out for myself so she was a great big help!!!

April 3, 2026Frederick B.Verified patient

Dr. Patel was so knowledgeable and kind! She made the eye exam a stress free experience.

RKVerified patient

Very thorough eye exam, wonderful service. Highly recommend to all!

ADVerified patient

I received really great care from Dr. Patel. She was very professional, thorough and diligent. She genuinely took the time to listen to my concerns and make sure I was properly cared for. I really appreciated how attentive and knowledgeable she was throughout the whole experience.

SKVerified patient

I had a really positive experience with Dr. Patel. From the beginning, I felt comfortable and confident that I was in good hands. She was attentive, knowledgeable, and took the time to be thorough without making me feel rushed. I truly appreciated the level of care and professionalism she showed throughout my visit.

JRVerified patient

Dr. Patel was amazing! So kind, personable, and professional. Made me feel comfortable and cared for throughout the appointment. Highly recommend!

HPVerified patient

Dr. Patel was friendly, thorough, and took the time to explain everything clearly. The visit was smooth and I felt well cared for. I highly recommend her!

KPVerified patient

Dr. Patel was amazing! So kind, personable, and professional. Made me feel comfortable and cared for throughout the appointment. Highly recommend!

HPVerified patient