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Balanced Mind Behavioral Health
4.77
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.79
Bedside manner
4.81
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Tricare
Cigna-HealthSpring
Oscar Health Insurance Co.
UnitedHealthcare





Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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See if they’re in-network
Available appointments
All provider availability
All provider availabilityToday, Jun 22 – Sun, Jul 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Tricare
Cigna-HealthSpring
Oscar Health Insurance Co.
UnitedHealthcare





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Balanced Mind Behavioral Health
At Balanced Mind Behavioral Health, we deliver compassionate, evidence-based psychiatric care tailored to each individual’s needs. Our services include comprehensive assessments, medication management, and psychotherapy for depression, anxiety, trauma, mood disorders, and other complex mental health concerns. We are committed to creating a safe, supportive environment where clients feel valued, empowered, and equipped to build resilience and achieve lasting stability.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.79
Bedside manner
4.81
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
166 reviews
Most relevant
Very professional and compassionate. Listened to what I felt and is ex possible solutions with me. Highly recommend her!
MMVerified patient
She is very kind, and gave me good advice. She actually cares about how I’m feeling which I very much appreciate.
January 13, 2026Initials hidden
Priscilla was great- she made me feel comfortable and heard. She also helped me get medicine I need.
Initials hidden
it was nice to have someone to talk to instead of someone just refilling my meds. very nice and great bedside
January 17, 2026ramona S.Verified patient
She was wonderful. Assured me things would get better and gave me some great advice to cope.
April 28, 2026Lindsey C.Verified patient
I experienced technical issues connecting to the video call. She was very kind and patient.
April 30, 2026Letarcher P.Verified patient
I really like the doctor she listened to me and came up with a plan for me. Really loved her!
April 4, 2026Sarah N.Verified patient
Great service, professional, peaceful and welcoming environment. Assisted me with my issues.
February 20, 2026John H.Verified patient
Pricilla was very knowledgeable and gave me amazing service. Can't wait for next appointment
January 17, 2026Carolyn B.Verified patient
Great initial call. I would recommend Priscilla Maxwell, NP, APRN to anyone
Initials hidden
Professional & very convenient especially for emergency situations.
April 23, 2026Kimberly F.Verified patient
She made me feel cared for. Her gentle caring tone assured me everything would be ok.
CLVerified patient
My first visit she was nice, encouraging. Highly recommend
May 12, 2026Tykerria M.Verified patient
She was professional, I really liked her I would recommend her to anyone ty
December 6, 2025Sheila S.Verified patient
I thought Priscilla really cares about her clients an helpng them get better
NBVerified patient
She was extremely kind and caring the entire time.
June 9, 2026Rebecca Y.Verified patient
Was able to get an appointment within 24 hrs of looking her up on Zocdoc.
KDVerified patient
My provider was very kind and attentive. She was amazing.
November 3, 2025Fareedah L.Verified patient
Very compassionate and listened to me. Wonderful provider!
MMVerified patient
She is so helpful and knowledgeable. Highly recommend.
CHVerified patient
She was a good listener I felt like she really cared
November 27, 2025Frankeitha C.Verified patient
Best psychiatrist ever! Always helps me when I need it!
JSVerified patient
Do not go for medication management, maybe therapy.
Initials hidden
Priscilla was efficient, attentive, and knowledgeable.
May 2, 2025Initials hidden
I highly recommend her to anyone seeking a compassionate, professional, and understanding person to work with. From the very beginning, she made me feel comfortable and at ease discussing my situation. Talking about personal challenges can often be difficult, but she created a safe and welcoming environment where I felt heard, respected, and understood. Her professionalism was evident throughout every interaction. She took the time to listen carefully, answered my questions thoroughly, and showed genuine concern for my well-being. I never felt rushed or judged. Instead, I felt supported and encouraged, which made a significant difference in my experience. What stood out most was her ability to balance professionalism with kindness and empathy.
June 17, 2026Keisha T.Verified patient
Great person to talk to and very understanding
June 16, 2026Cameron B.Verified patient
This provider prescribed me not one but two medications that were extremely dangerous given my situation and context I provided in the meeting. This pushed things into a full a mental health crisis. She also made triggering statements without having a proper understanding of the patient in front of her.
June 14, 2026Initials hidden
Ms. Maxwell was so kind and sweet she listened and recommended many helpful things I left my appointment happy and encouraged.
June 9, 2026Jonteveah S.Verified patient
100% recommend. I felt heard and valued. She pays attention to detail and i trust her judgement. She's an compassionate expert in her field.
May 7, 2026Angelo P.Verified patient
Ms. Priscilla is a wonderful provider in the field that she works in. Which is hard to come by! Thank you so much for all that you do.
May 5, 2026Daria D.Verified patient
Dr. Maxwell was amazing and made me feel heard and seen. She even told me I mattered and I was beautiful. Very kind woman and truly blessed to be her patient. She handled my appointment very professionally and was accommodating to my needs.
April 30, 2026Sarah N.Verified patient
I had a very good visit she listened to my needs and concerns and helped me out and such a awesome way I recommend her to anyone
April 26, 2026Misty C.Verified patient
Very uplifting and positive, went above and beyond to make sure I got the correct meds for me and even set some personal goals. Highly recommend!
April 24, 2026Benjamin W.Verified patient
Mrs. Maxwell is amazing! She listens. She understands. You can tell how much compassion she has for her patients. I was very nervous reaching out for an appointment but she’s made getting on the right track with my mental health so easy and comfortable! She will be the only person I use!
March 26, 2026Jourdan C.Verified patient
She was great to talk to. She listened carefully to what I had to say and made me feel comfortable sharing my thoughts. I felt like she genuinely cared and wanted to help. Overall, she was very understanding and supportive.
March 5, 2026Haniey G.Verified patient
Support your needs and they communicate well
February 27, 2026Initials hidden
Ms Maxwell saw me and recommended a trauma therapist and said that they would call me back by the end of the day or next day. The
next day I followed up with the office and they said that they would have the therapist contact me shorty. I did not hear from anybody that day nor the next day I will not be using their services again. It is unconscionable that they would treat somebody that is seeking mental health help and abandoned. It was completely unacceptable and unprofessional.
February 26, 2026James W.Verified patient
She made me feel very comfortable.
February 4, 2026Isabella T.Verified patient
I had a very positive experience with Ms. Priscilla. This was my very first appointment, she was attentive, patient, and truly listened without rushing or making assumptions. I felt respected, validated, and supported throughout the process.
She explained things clearly, took the time to answer my questions, and created a treatment plan that felt thoughtful and personalized rather than one size fits all. I appreciated her professionalism as well as her compassion, it made it much easier to be open and honest.
I would highly recommend.
January 25, 2026Initials hidden
Mrs. Persilla is a nice and caring person.
JFVerified patient
Very kind, understanding, and helpful!
KBVerified patient
This was my first time using Zocdoc and I am very satisfied with the provider and how convenient it was to do it online. As a busy mom this was important to me. I will definitely use this app and provider again Dr. Maxwell was amazing and did a wonderful job!
January 17, 2026Danna M.Verified patient
Make sure their going to be available
January 17, 2026Bobby L.Verified patient
I never saw her and I need refills on medication bad been without for 4 days when I take them daily 2 times a day have been for years
January 16, 2026Heather J.Verified patient
I very pleased with the professional care provided by Ms. Maxwell. She is very concerned about issues I have dealt with and is striving to provide effective care.
MCVerified patient
Great experience
Ira L.Verified patient
Mrs.Persilla was a great listener and teacher.
January 9, 2026Justin F.Verified patient
Amazing! Highly recommend to anyone.
CHVerified patient
I truly enjoy speaking with Ms Priscilla. She allowed me to speak and gave me great input. I’m excited to start this journey and am happy to have her guide me through this.
JMVerified patient
Very helpful, informative and kind hearted.
December 5, 2025Kevin G.Verified patient
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