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Balanced Mind Behavioral Health
4 specialties4.77
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.79
Bedside manner
4.83
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Aetna
Cigna
Oscar Health Insurance Co.
Optum
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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Available appointments
All provider availability
All provider availabilityToday, Apr 30 – Wed, May 13
Insurances accepted
99% of patients have successfully booked with these insurancesUnitedHealthcareAetnaCignaOscar Health Insurance Co.Optum
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Balanced Mind Behavioral Health
At Balanced Mind Behavioral Health, we deliver compassionate, evidence-based psychiatric care tailored to each individual’s needs. Our services include comprehensive assessments, medication management, and psychotherapy for depression, anxiety, trauma, mood disorders, and other complex mental health concerns. We are committed to creating a safe, supportive environment where clients feel valued, empowered, and equipped to build resilience and achieve lasting stability.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.79
Bedside manner
4.83
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
143 reviews
Most relevant
She is very kind, and gave me good advice. She actually cares about how I’m feeling which I very much appreciate.
January 13, 2026Initials hidden
Very professional and compassionate. Listened to what I felt and is ex possible solutions with me. Highly recommend her!
MMVerified patient
Priscilla was great- she made me feel comfortable and heard. She also helped me get medicine I need.
Initials hidden
it was nice to have someone to talk to instead of someone just refilling my meds. very nice and great bedside
January 17, 2026ramona S.Verified patient
I really like the doctor she listened to me and came up with a plan for me. Really loved her!
April 4, 2026Sarah N.Verified patient
Great service, professional, peaceful and welcoming environment. Assisted me with my issues.
February 20, 2026John H.Verified patient
Pricilla was very knowledgeable and gave me amazing service. Can't wait for next appointment
January 17, 2026Carolyn B.Verified patient
Professional & very convenient especially for emergency situations.
April 23, 2026Kimberly F.Verified patient
She made me feel cared for. Her gentle caring tone assured me everything would be ok.
CLVerified patient
She was professional, I really liked her I would recommend her to anyone ty
December 6, 2025Sheila S.Verified patient
I thought Priscilla really cares about her clients an helpng them get better
NBVerified patient
Was able to get an appointment within 24 hrs of looking her up on Zocdoc.
KDVerified patient
My provider was very kind and attentive. She was amazing.
November 3, 2025Fareedah L.Verified patient
Very compassionate and listened to me. Wonderful provider!
MMVerified patient
She is so helpful and knowledgeable. Highly recommend.
CHVerified patient
She was a good listener I felt like she really cared
November 27, 2025Frankeitha C.Verified patient
Best psychiatrist ever! Always helps me when I need it!
JSVerified patient
Do not go for medication management, maybe therapy.
Initials hidden
Priscilla was efficient, attentive, and knowledgeable.
May 2, 2025Initials hidden
I had a very good visit she listened to my needs and concerns and helped me out and such a awesome way I recommend her to anyone
April 26, 2026Misty C.Verified patient
Very uplifting and positive, went above and beyond to make sure I got the correct meds for me and even set some personal goals. Highly recommend!
April 24, 2026Benjamin W.Verified patient
Mrs. Maxwell is amazing! She listens. She understands. You can tell how much compassion she has for her patients. I was very nervous reaching out for an appointment but she’s made getting on the right track with my mental health so easy and comfortable! She will be the only person I use!
March 26, 2026Jourdan C.Verified patient
She was great to talk to. She listened carefully to what I had to say and made me feel comfortable sharing my thoughts. I felt like she genuinely cared and wanted to help. Overall, she was very understanding and supportive.
March 5, 2026Haniey G.Verified patient
Support your needs and they communicate well
February 27, 2026Initials hidden
Ms Maxwell saw me and recommended a trauma therapist and said that they would call me back by the end of the day or next day. The
next day I followed up with the office and they said that they would have the therapist contact me shorty. I did not hear from anybody that day nor the next day I will not be using their services again. It is unconscionable that they would treat somebody that is seeking mental health help and abandoned. It was completely unacceptable and unprofessional.
February 26, 2026James W.Verified patient
She made me feel very comfortable.
February 4, 2026Isabella T.Verified patient
I had a very positive experience with Ms. Priscilla. This was my very first appointment, she was attentive, patient, and truly listened without rushing or making assumptions. I felt respected, validated, and supported throughout the process.
She explained things clearly, took the time to answer my questions, and created a treatment plan that felt thoughtful and personalized rather than one size fits all. I appreciated her professionalism as well as her compassion, it made it much easier to be open and honest.
I would highly recommend.
January 25, 2026Initials hidden
Mrs. Persilla is a nice and caring person.
JFVerified patient
Very kind, understanding, and helpful!
KBVerified patient
This was my first time using Zocdoc and I am very satisfied with the provider and how convenient it was to do it online. As a busy mom this was important to me. I will definitely use this app and provider again Dr. Maxwell was amazing and did a wonderful job!
January 17, 2026Danna M.Verified patient
Make sure their going to be available
January 17, 2026Bobby L.Verified patient
I never saw her and I need refills on medication bad been without for 4 days when I take them daily 2 times a day have been for years
January 16, 2026Heather J.Verified patient
I very pleased with the professional care provided by Ms. Maxwell. She is very concerned about issues I have dealt with and is striving to provide effective care.
MCVerified patient
Great experience
Ira L.Verified patient
Mrs.Persilla was a great listener and teacher.
January 9, 2026Justin F.Verified patient
Amazing! Highly recommend to anyone.
CHVerified patient
I truly enjoy speaking with Ms Priscilla. She allowed me to speak and gave me great input. I’m excited to start this journey and am happy to have her guide me through this.
JMVerified patient
Very helpful, informative and kind hearted.
December 5, 2025Kevin G.Verified patient
I love her! She is very attentive and caring. She always listening to everything I’m saying and reminds me I am important and can get through anything. She cares about how I’m feeling and what she can do to help.
LJVerified patient
Very personable and attentive
ATVerified patient
Review for Dr. Priscilla Maxwell ??????????
Dr. Maxwell is truly a blessing. From the moment I met her, I felt seen, heard, and supported. She took the time to listen to my concerns with compassion and never rushed me through the process. When I needed help with my disability paperwork, she didn’t hesitate—she walked me through it with patience and care, making sure I had everything I needed.
I’ve been overwhelmed and struggling to focus, but Dr. Maxwell made me feel safe and understood. She’s not just a doctor—she’s someone who genuinely cares about your wellbeing. Her kindness, professionalism, and attention to detail make her stand out.
If you’re looking for a doctor who leads with empathy and truly advocates for her patients, Dr. Maxwell is the one. I’m so grateful for her support during one of the hardest seasons of my life.
November 14, 2025Melissa G.Verified patient
Very good, was able to help me.
TMVerified patient
Great listener, understanding.
November 8, 2025Markesha P.Verified patient
I am beyond lucky to have found Priscilla Maxwell, NP, APRN, a wonderful and attentive psychiatrist, right after moving to the area. She was able to guide me through constructive questions that meant a lot to me. I appreciate her very much — I know with confidence you will too!
AMVerified patient
Would recomnend to a friend.
November 5, 2025Debra S.Verified patient
Dr. Priscilla was very patient with me, and listened to everything I was telling her. She made me feel comfortable through the session and definitely gave me hope.
Davina B.Verified patient
They called and canceled my appointment
October 23, 2025Thanise B.Verified patient
Everytime I meet with great energy! When I talk to her she always listen and she gives me reassurance that everything will get better. She goes out her way to make sure things will be okay and I thank God for her for this support.
Marquise Price
MPVerified patient
I didn't know exactly what to ask/how to ask it, so the first few minutes of the appointment were a bit cautious on both our ends until we figured out how to proceed. From then on, our conversation was nothing but cordial and supportive, discussing medication and lifestyle changes without judgement.
October 8, 2025Initials hidden
She was very attentive! Listened to understand all my symptoms and problems. And accurately helped me with a solution very knowledgeable patient with all my questions.
EGVerified patient
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