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BayCare Medical Group
4.89
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.79
Bedside manner
4.92
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Today, Aug 22 – Fri, Sep 4
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at BayCare Medical Group (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.79
Bedside manner
4.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
172 reviews
Most relevant
Very thorough. Asked questions to get personal information so she can treat or recommend specialists. Would highly recommend.
Initials hidden
Finally found my forever PCP! Dr. Matlock is very knowledgeable, kind, caring, great listener and communicator.
November 16, 2018Ashlee D.Verified patient
Doctor Matlock is a great Doctor. I feel she listens & takes great care of my family & I.
November 29, 2017Christina W.Verified patient
The Dr listened. She made me feel comfortable. This was my first visit.
Carol S.Verified patient
So awesome to be able to feel so comfortable speaking yo my doctor.
September 28, 2018Linda J.Verified patient
Very through, and very nice! Super happy I found her my Dr.
August 1, 2018Natalie M.Verified patient
Initial visit establishing new Primary - very satisfied.
December 4, 2017Michael F.Verified patient
Dr. very attentive, listened, asked good questions.
MWVerified patient
Very thorough and easygoing. Really easy to talk to
Jessica S.Verified patient
I am so happy to have found Dr. Matlock and staff. Friendly, Professional and I am always extremely satisfied when I leave my appointment. Highly recommend!
Initials hidden
TV RX
December 1, 2022Paula M.Verified patient
Very pleased with her care
May 26, 2021Angie D.Verified patient
Doctor was very thorough and pleasant.
February 23, 2021Joan R.Verified patient
For me it was just a first time Consultation to choose a Primary Doctor here in the Sunshine State. It was an easy choice after meeting with
Dr. Matlock. She listened to my concerns that resulted in conversation that was understandable and beneficial. Over all the experience was Great...if I have only one complaint...it's all the paperwork that had to be filled out. I think I got writers' cramp.
January 27, 2021John N.Verified patient
I'm so happy I found Dr. Matlock as my new PCP. She has an excellent bedside manner, and takes her time during the appointment. I feel she has your health in her best interests and wants to make sure all the bases are covered.
August 8, 2018Melissa A.Verified patient
Very personable and professional
June 8, 2018Michelle G.Verified patient
Dr. Francis is always interractive listening to what the patient has to say.
KMVerified patient
Only problem were instructions to get here otherwise everyone is wonderful.
CNVerified patient
Mix up on my appointment
April 14, 2026Maurene L.Verified patient
Dr. Francis is polite, easy to talk to and only provides the best care for his patients. He is always thorough and listens to what I have to say.
May 4, 2021Holly D.Verified patient
As always, an excellent visit!
EAVerified patient
Great.
PBVerified patient
Excellent!
JHVerified patient
Great.
ACVerified patient
Visit was excellant.
RCVerified patient
Fantastic.
APVerified patient
This was my first visit, Staff and Dr Steinberg are excellent!! The Doctor was so nice, professional!! Highly recommended!!
November 25, 2020Florence D.Verified patient
Great listener and easy to talk to . Made me feel like he knew exactly what I was going through. Highly recommend
February 3, 2021Jetmir C.Verified patient
It was a great experience to go in and get seem right away and the doctor take care of everything
May 27, 2021Edwar D.Verified patient
excellent office, all precautions were taken to ensure the safety of patients. wonderful Staff
January 20, 2021Ernesto E.Verified patient
Dr. Steinberg was very thorough. This was my first visit. Very calming and welcoming.
SAVerified patient
Friendliest and most caring office I've been to in a long time
August 10, 2021André N.Verified patient
Great bedside manners and always quickly seen. Never a long wait. Usually in and out within 20 mins. Staff always friendly too.
November 26, 2021Nicole N.Verified patient
Very pleasant demeanor, attentive and thorough.
Initials hidden
Dr. Steinberg is friendly and inspires comfort and confidence with his knowledge and demeanor. Easily the best GP I’ve ever had.
January 6, 2021Matthew H.Verified patient
The whole staff was excellent! Dr. Steinberg was very understanding and informative. Highly recommend and will be seeing them again.
Initials hidden
Fantastic. Personable, professional and genuine.
Initials hidden
He was nice and seemed very thorough and staff nice and helpful also. It was nice to finally go to a doctor's office and office staff treated you nice .
Kimberly M.Verified patient
He is incredibly knowledgeable, kind and down to earth. The staff is polite and helpful. Office is beautiful, well organized, efficient, and clean. As a physician I trust him with my care and my family’s care.
February 27, 2020Bryan S.Verified patient
Very pleasant and informative of any questions asked. Everyone on staff made me feel welcome. I would definitely recommend to anyone looking for a family physician!
January 27, 2020Bonnie P.Verified patient
Everything was thorough.
TMVerified patient
Happy the doctor was so nice.
MSVerified patient
Very nice.
EWVerified patient
Very comfortable.
LHVerified patient
Was great & everyone was pleasant and informing.
SSVerified patient
She was such a great listener and took all of my symptoms into account. Compassionate and engaging.
October 10, 2025Whitney T.Verified patient
A litle rushed
May 21, 2026Michael D.Verified patient
My first experience was amazing, the doctor listened to me, took care of everything I needed at that time, definitely going back and recommending to friend and family. Max was amazing too!
January 26, 2026VESNA S.Verified patient
Being treated like your number and not a person is not something I look for in a doctor! My first appointment went great. My second appointment was horrible! I’ve had some major things happening and we’re supposed to go results drove over an hour to get there should’ve been 20 minutes early five minutes before getting there we got stuck in dead stop traffic and because I was six minutes late. The doctor canceled the appointment! This wasn’t just an appointment for some minor things. These are some major issues. explain to them what happened they didn’t care. They knew. I drove over an hour to get there. I’m early to every appointment. I don’t waste anyone’s time and for this doctor to be so cold. She had referrals to send me and bloodwork that she was going to do days before, but then decided she’ll just go over everything and do all that at the appointment. Doctors are late all the time but to be so dismissive over six minutes because there was a dead stop traffic is gross!
January 12, 2026Melinda B.Verified patient
OMG I’m beyond thankful my husband booked me this doctor! She actually listened to me and cared! I just say another doctor a few days ago and it was night and day he spoke over me told me it’s just anxiety when I’m having shortness of breath, heart palpitations, blurred vision, and near syncope episodes on a daily basis. Almost the doctor I saw today was totally opposite. She didn’t dismiss me. She ordered the right test. She’s having me see a cardiologist and a neurologist. I felt listened to for the first time in years. It’s an hour drive for me to see her. And I had a lot of stress around going, but I will go back. It makes a big difference when you heard and you feel like somebody actually cares. If I could rate this doctor even higher, I would thank you so much for not being like every other doctor. Don’t ever lose that! I wish there were more doctors in this world like you you’re gonna be very successful stay true to to yourself! Beyond blessed to call you, my doctor!
October 31, 2025Melinda B.Verified patient
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