BayCare Medical Group

3 specialtiesLakeland, FL • 2 locations
4.88

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.85
Bedside manner
4.93
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
BayCare Medical Group
619 Midflorida Dr, Ste 1, Lakeland, FL 33813
All provider availabilityAll provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
2 office locations
BayCare Medical Group (1 of 2)
619 Midflorida Dr, Ste 1, Lakeland, FL 33813
BayCare Medical Group (2 of 2)
2250 Osprey Blvd, Ste 102, Bartow, FL 33830
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.85
Bedside manner
4.93
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242 reviews
Most relevant
Great doctor. Unfortunately, she could not help me with what I went in there for. She recommended that I see someone else.
Doctor Hastings is always a pleasant provider to work with she's quick efficient listens and provides Quality care
Verified patient
The whole staff there were friendly & nice. They made me feel very comfortable during my exam.
Front desk to MA to Doctor were all very kind. Visit was timely and Dr. Hastings was wonderful.
Verified patient
My visit went very smoothly, as always. I highly recommend Dr. Hastings!
I was looking for a new PTP. My first appt was encouraging so hopefully my search is over.
Verified patient
Office staff is always attentive. First appt with Dr Hastings and she’s so nice and listens
Dr. Hastings was friendly, personable and timely. Very knowledgeable and helpful!
Verified patient
Very satisfied with Dr Hastings and the staff. Very professional and welcoming.
Verified patient
Dr. Hastings is amazing. She’s knowledgeable, very clear and welcoming.
Dr Hastings is a diamond . I would recommend her for everyone
Verified patient
Excellent Doctor, I felt really comfortable talking with her.
Excellent detail oriented and thorough professional.
Verified patient
My family has a new insurance and the Dr Hasting keeps sending our new prescriptions to the wrong pharmacy. We have to wait for them to fill it to find out. Then call them to cancel. Manually put it a transfer to the correct pharmacy and wait for them to fill the prescription. It’s a lot of hassle for no reason and we correct the pharmacy on every visit and have called the office to correct this but they aren’t fixing it. This highly delays us getting medicine. Now with this hurricane that came in I wasn’t able to get my medicine before they closed for the storm and I have to keep waiting. This is extremely frustrating and feels like no one at the facility will listen or that they can’t accurately pay attention. Additionally Dr Hastings tells you what she wants to move forward with but doesn’t explain why she wants to proceed with that direction instead of others.
I am a medical professional and feel that they do an excellent job. Dr. Hastings and her staff earn 5 stars on all aspects of the patient experience . They are the whole package !!!!
Verified patient
Dr Hastings has been my Primary Care Physician going on 3 years now. She is great - very through in hearing concerns and explaining what will occur after!!!!
Verified patient
Nice clean environment with friendly and courteous staff members. Excellent Doctor patient communications (Dr. Andrea Hastings).
Verified patient
I’ve never had such a positive overall experience w a doctor or office in general. They attended me promptly & efficiently. I was in & out for a first time patient appt in less than an hr! About 45m/less. I was listened to. She was very knowledgeable, patient. Didn’t feel rushed at all. All the office staff were great! Can’t say enough positive things
she's the best of the best.
Verified patient
Dr Hastings is a rare find in todays world . A caring, patient, medical professional who gives actively listens and responds and is concerned about you and your health
Verified patient
Good experience
Verified patient
I would recommend the doctor to everyone
Verified patient
It felt like you were speaking with a friend. Angela was compassionate, she listened to you, and she genuinely cared! She is my new doctor and I'll be referring her to others.
Verified patient
The doctor was a good listener.
Verified patient
Dr. Hastings is very kind and attentive! She asked a lot relevant questions, listened to all of my long rambling answers, and was very helpful in creating a plan moving forward. The office staff was super quick and genuinely friendly as well!
Dr. Hastings and her staff was very friendly. She took time to listen and explain everything. Great manners and will recommend her to all my family and friends.
Verified patient
Front staff and Dr. Hastings were very friendly and accommodating. The MA did not have great bedside manner but was efficient.
It was the best experience ever. Made my appointment online. Office was clean safe and I had very little wait time if any for my appointment. The doctor was caring and listened and asked questions to better help me. I felt like she cared.
Verified patient
Dr. Hastings was fantastic! She immediately pulled out a pad and took note of everything we discussed. She truly listened and showed genuine concern. She also offered valuable suggestions.
Verified patient
Definitely go back. I like the doctor
Verified patient
She was thorough
Very polite and professional. The first doctor to make me feel comfortable and actually listen to my symptoms! I will come to her from now on :)
Verified patient
Nice staff and very friendly
Verified patient
She was great and very knowledgeable
Verified patient
Great overall experience easy to talk to.
Verified patient
Verified patient
Verified patient
Verified patient