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Beth Psychiatry - East

5 specialties20855 S LaGrange Road, Suite 205, Frankfort, IL
4.40

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.40
Wait time
4.38
Bedside manner
4.36
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Cigna
Meritain Health
Aetna
Anthem Blue Cross Blue Shield
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Available appointments
Beth Psychiatry - East
20855 S LaGrange Road, Suite 205, Frankfort, IL 60423
All provider availabilityAll provider availability
Today, Aug 25 – Mon, Sep 7
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Cigna
Meritain Health
Aetna
Anthem Blue Cross Blue Shield
1 office location
Beth Psychiatry - East
20855 S LaGrange Road, Suite 205, Frankfort, IL 60423

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.40
Wait time
4.38
Bedside manner
4.36
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289 reviews
Most relevant
Very easy to talk to and clear communication which I’ve had issues opening up to other doctors in the past she was awesome!
Verified patient
Dr. Beth is very aware, compassionate, and sensitive to her patients' concerns and makes their needs first.
Verified patient
She is a great listener. She’s calming. She understood my problem completely and helped solve it.
Verified patient
Excellent Dr with great listening skills and guidance.
Verified patient
Very kind, attentive to exactly what I was feeling, and cared about finding the best course of action for me.
I had an appointment with this provider. Right after scheduling the appointment, I received 2 emails from her platform providing me a link to join my appointment & on the day of I was sent reminders from zocdoc about my appointment. When I joined and waited for the 8:30pm appointment I was not seen but instead sent a message that said “Hi! I hope all is well. I don't have an appointment scheduled for you tonight.” (if I could upload screenshots I would) I panicked & double check dates and time on Zocdoc and the email sent by her platform & confirmed I had the right date and time. She just couldn’t be bothered to show up. Do not waste your time like I did. Find a reliable provider.
Verified patient
My 9 p.m. appointment was canceled at 12 a.m. without any explanation. I had planned to complete the intake forms the morning of the appointment, but no one communicated that they needed to be finished earlier. I called the office multiple times during business hours and never received a callback. The cancellation message was signed as if it came directly from the doctor, which was confusing. When I messaged her to clarify, her initial response was rude and dismissive, stating she had nothing to do with it. Although she later apologized, the lack of communication and overall experience were frustrating. Did not even get to see her, and booked another provider. The practice needs reachable office staff and clear organization.
Verified patient
Jasmine Blunt is a phenomenal provider, she’s deeply invested in my wellbeing and also extremely personable and understanding of my personal experiences in my mental health journey. She is the only mental healthcare provider I’ve seen that I can genuinely say I’m always excited to have an appointment with, she’s so friendly, kind, and it is very self evident that she cares deeply for her patients.
Verified patient
This doctor does not seem to actually exist. Never showed for our appointment. Phone number goes to a bot.
They did not show up to my scheduled appointment. not sure if they were unaware i booked it or what happened.
Verified patient
Good listener, was not rushed, and explained everything, including treatment options thoroughly.
Verified patient
Great give her listen and was professional and friendly.
Verified patient
He was on time, very informative, direct, and provided resources and education. I valued his transparency and willingness to help and serve the best way he could.
Verified patient
Sheree was great and actually got my problem solved. The service admin however ignored 3 days of voicemails
Verified patient
It was so nice to be able to be heard and get the help I was looking for. 10/10 would recommend.
Appointment was canceled 45 minutes before scheduled start time even though it was booked in advance
Verified patient
Very nice, detailed oriented, explained everything well and started a treatment plan right away!
This doctor is horrible and cancelled ever appointment I made highly upset
Verified patient
She is absolutely great ! Listens, cares and very informative. 10/10! Glad I found her!!
Verified patient
You cancelled an hour before the appointment for no reason.
Verified patient
Dr. Starr listened to my concerns and needs and responded well to them.
Verified patient
Awesome. Felt seen
Verified patient
Very personable and attentive.
Verified patient
She was very knowledgeable and patient and answered all my questions. Calm and caring demeanor. Most importantly, she was able to get me effective treatment right away.
Verified patient
Very helpful and thorough during the appointment.
Verified patient
I wasn’t contacted prior to appointment. Called before video visit, left voicemail, no call back, received text message from office asking why I was calling, they asked for name and DOB and I never received a response further. Really disappointing and frustrating. Wouldn’t bother trying again
Verified patient
She was DRIVING WITH ANOTHER PERON IN THE CAR! My daughter confided in this woman very personal and what was supposed to be private information but quickly turned not private when my daughter over heard someone else talking to the counselor in the car! You mean to tell me you’re aware of this appointment days before and know the time but can’t be professional and respectful?
Didn't even get the chance to meet with her. My appointment was cancelled the day of and it would've been my first time with her. Left a bad taste in my mouth especially after wanting to try seeing a doctor again after years going through numerous doctors.
She asked all the right questions gave me recommendations and looking forward to meeting with her in two weeks
Verified patient
Her professionalism and attentiveness stood out most. Very compassionate and able to help me.
Verified patient
Great very personable and helpful
Verified patient
She is supportive, understanding and productive. She has great availability and is easy to reach out to. She listens to what I need and makes a plan consistent with my needs. It has been so hard to find someone to manage my medications in Boston, but it’s been a painless process so far here. I completely trust her with my medication management.
Verified patient
Provider didn't show up to original appointment or the rescheduled but I was still charged.
Verified patient
Ashley is lovely but sadly the company she works for is difficult to communicate with.
The appointment was very quick and easy, I would definitely recommend the providers!
Verified patient
2nd appointment for my daughter to see Ashley and she is happy with it .
Verified patient
Scheduled for my daughter and she was very happy with Ashley .
Verified patient
So far my daughter is happy with the doctor . Thank you !??
Verified patient
Very easy to talk to. Very considerate and understanding.
Verified patient
She was typing while I spoke and didn't have much interaction with me. We got cut off from the call and she never called back.
Verified patient
2nd time scheduled and canceled last minute
Verified patient
Made an appointment through zocdoc and got an email confirmation from Beth Psychiatry. The day of the appointment I received a text saying “they are unable to confirm my appointment due to unexpected administrative issues”. I tried clicking the link to reschedule and it said nothing was available. I also called the office multiple times and got no answer. Waste of time filling out paperwork and answering questions.
Verified patient
I scheduled a visit and the doctor didn't show.
I had canceled plans ect and got a text message shortly before my appointment stating it was canceled. Ridiculous, I filled out all paperwork but for some reason she canceled last minute. A curtisy call would have been nice asking for the proper information. Text messages are very confusing and unprofessional. I would not recommend.
Verified patient
Ashley is nice, but Beth Psychiatry is impossible to work with. If you want to be seen by a doctor whose office will answer/return your calls, I would look elsewhere.
Verified patient
answered questions quickly and clearly
Verified patient
Ashley was phenomenal! Very friendly and asked questions to make sure she understood! Always a bit unsure seeing a new provider, but I already have my follow up booked and would highly recommend her!!
Verified patient
I took time to book the appointment that was available on Zocdoc, I took time to fill out the paperwork requested by the office, and I even confirmed my appointment. The office did not contact me or cancel the appointment the prior to the scheduled appointment time. The provider just didn't show. I do hope everyone is okay but I find this to be incredibly unprofessional given it was both a holiday and the appointment was incredibly early in the morning. I understand that things happen but offices charge patients when things like this occur and unfortunately, there is no way to recoup my lost time or effort from this office.
Verified patient
Dr. Yanez is fantastic. Great listener and asked questions my previous provider never asked. She worked with my current medication and gave me helpful advice. Highly recommended.
I was online at 6pm and waited until at least 6:20. Provider never logged on. I logged out after that and did not get to talk to them at all
Verified patient