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Boston ENT Associates
3 specialtiesWest Roxbury, MA • 2 locations4.92
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.67
Bedside manner
4.95
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Boston ENT Associates
1208b VFW Pkwy, Ste 303, West Roxbury, MA 02132
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
2 office locations
1 of 2
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Boston ENT Associates
Prior to confirming your appointment, our office will call to obtain a credit card on file. If you cannot keep your appointment, please let us know so we may offer the opening to another patient. No-shows and appointments cancelled less than 24 hours in advance are subject to a $75.00 fee.
Our goal is to provide excellent and timely care when our patients need it. We know that sudden hearing loss, a nose bleed, and pain can't wait for an appointment several weeks from now. We strive to see you, evaluate and initiate treatment within 24 hours and are assisted in doing so with the help of courteous and efficient staff.
We treat all aspects of adult and pediatric ear, nose & throat, including:
- sinus issues and nasal obstruction
- sleep apnea
- voice and swallowing issues
- head and neck surgery
- thyroid surgery
- allergy testing
- immunization therapy
- dizzy testing and treatment
- hearing testing and treatment including hearing aids, ear surgery, and tubes in childhood
- cosmetic services including Botox and dermal fillers
We look forward to helping you!
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.67
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1696 reviews
Most relevant
Overall I was happy. All my questions were listened to and answered. Made me feel comfortable and hopeful for a diagnosis.
March 7, 2022Michelle R.Verified patient
Doctor's visit was great. Filling out this survey was annoying.
Initials hidden
Great practice highly skilled professionals! My only favorite doctor’s office is this one.
January 31, 2025Susan F.Verified patient
Dr Innis was careful, reviewed my records, explained his observations and mapped out next steps.
September 27, 2024Steven H.Verified patient
Excellent and thorough appointment with Dr Innis .
March 7, 2026Michele G.Verified patient
Dr.Innis was immensely through in his explanation of causes of my condition and closely examined me. Highly Recommended!
August 16, 2017Jahun L.Verified patient
I will recommend. Very proffesional and the wait was not long compare to others doctor office. Thank you for the services
November 3, 2014Sandra S.Verified patient
Dr. Innis was very nice, had good bedside manner and took care of the ear problem right away.
November 14, 2023Jacqueline S.Verified patient
Office staff is professional and friendly. I am new to Boston ENT and extremely happy with Dr. Innis.
November 30, 2020Sue W.Verified patient
Excellent and very thorough with providing feedback specific to my care and test results!!
Thank you!
July 15, 2020Initials hidden
Really like Dr Innis. Very knowledgeable, professional and a nice person. Will be seeing him again!!
March 29, 2021Richard H.Verified patient
Nice office and staff. Dr. did not rush the appointment, he listened to everything that I had to say.
March 19, 2021Richard M.Verified patient
I see Dr. Innis for weekly allergy shots. He is always prepared & attentive to any concerns I have.
APVerified patient
Dr Innin was very courteous, professional and prompt. He gave me some new ideas about treatment.
November 10, 2016Deborah S.Verified patient
Great bedside manner, thoroughly listened to my issues and described management options clearly
Initials hidden
Great experience. He say me quickly and got to the heat of my issue quickly. Thanks you!!
December 21, 2020Initials hidden
Dr. Innis was easy to talk to and he was a good listener. I would recommend him to anyone.
October 20, 2016Keith M.Verified patient
Dr Innis was very personable and professional and I would recommend him to friends .
June 1, 2022Evelyn V.Verified patient
Dr. Innis was extremely good! Very personable and thorough . I highly recommend him.
Lisa A.Verified patient
Listened to all my issues and offered great feedback. Very knowledgeable and friendly.
October 19, 2020Greg S.Verified patient
Great experience - addressed my concern and was very clear and knowledgeable.
Initials hidden
Nice practice. Great doctor. Been seeing them for awhile.
October 24, 2024Craig T.Verified patient
He is a nice doctor, great bedside manner. I would not hesitate to go to him again.
July 20, 2020Steven L.Verified patient
Great attitude and personality...asked questions and LISTENED. I like him very much.
June 21, 2014Initials hidden
Very Professional staff. Seen in a timely manner and treated with respect.
March 9, 2023Margaret C.Verified patient
Best doctor's visit ever. Great doctor, great sense of humor and very comforting.
July 8, 2015Sara A.Verified patient
Very nice and friendly, listened carefully to my problem. I didn’t feel rushed.
February 14, 2018Kate S.Verified patient
Yes very nice very easy going would definitely go back and recommend.
November 7, 2022Linda B.Verified patient
Prompt, friendly, and most importantly, comes up with the correct solution!
January 22, 2015Yuriy G.Verified patient
This doctor is one of the uncommon “ Gifts” to the medical profession.
Charles S.Verified patient
Dr. Innis is always friendly, helpful and extremely knowledgeable.
December 13, 2021Initials hidden
Excellent patient experience. In and out quickly and professionally!
January 9, 2018Rich D.Verified patient
He was great. Thorough, professional and personable! And correct!
June 12, 2015Carolyn P.Verified patient
I like Dr. Innis I would reccomend him to a friend.
November 26, 2023Cheryl M.Verified patient
a quick and efficient annual check up
I will go back next year
November 8, 2021Initials hidden
Waste of time. My primary doctor said and did more than he did.
Initials hidden
Profession, complete. Nice man and audiologist very good also.
May 8, 2019Martin W.Verified patient
Super nice, great listener, efficient, and great follow-up.
August 19, 2020Heather D.Verified patient
Quick and timely appointment with clear next steps!
Initials hidden
Really takes the time to listen. Knowledgeable. Great care.
April 6, 2018Charles W.Verified patient
I was very impressed with Dr Innis. Highly recommend him
Initials hidden
Dr Innes is extremely knowledgeable and friendly.
August 18, 2021Jeanne W.Verified patient
Nice personality. Very thorough and professionally.
October 31, 2019Initials hidden
Efficient, professional, with a positive attitude.
Initials hidden
Visit was fine. They had not reviewed my lab results prior to my arrival which resulted in a delay. No real resolution to my issue.
March 1, 2026Lynn M.Verified patient
My entire experience was wonderful. The office staff was friendly and kind. Dr. Innis not only had excellent bedside manner, but he was patient and listened to my concerns. He did a very thorough job with his exam. Jess was also excellent. She took great care and concern with my issues. Would highly recommend this office!
February 4, 2026Julie B.Verified patient
Dr. Innis was kind, thorough and provided a great explanation of my issue and treatment options. I was able to get an appointment within a week of my request. The whole process was seamless. I am grateful for the care I received.
October 16, 2025Elizabeth K.Verified patient
The office was clean. Staff was friendly. The wait was short. Dr. Innis paid close attention to my concerns. He was gentle and explained what he would do. He was very thorough and even followed up with a hearing test to confirm that my eardrum was intact. Dr. Innis made a recommendation for easy follow up care at home. If I ever need this sort of medical care again I will return to see Dr. Innis.
July 9, 2025Lori R.Verified patient
I have been going to Dr. Innis's office for a few years. His office staff and Dr. Innis are always very professional, friendly and listen to my concerns. I have already referred a patient to him.
June 18, 2025Debbie M.Verified patient
Very easy, very professional and efficient.
June 17, 2025Kathi C.Verified patient
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