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Brighter Days Mental Health And Recovery Center

7 specialties2439 E Lafayette Ave, Baltimore, MD
4.15

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.15
Wait time
4.73
Bedside manner
4.71
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
UnitedHealthcare
Cigna
Aetna
Medicaid
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Available appointments
Brighter Days Mental Health And Recovery Center
2439 E Lafayette Ave, Baltimore, MD 21213
All provider availabilityAll provider availability
Today, Aug 25 – Mon, Sep 7
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
UnitedHealthcare
Cigna
Aetna
Medicaid
1 office location
Brighter Days Mental Health And Recovery Center
2439 E Lafayette Ave, Baltimore, MD 21213

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Brighter Days Mental Health And Recovery Center

(All appointments will be done via phone call unless requested otherwise) We are a faith based Mental Health Clinic located in the heart of Baltimore. We provide comprehensive behavioral health services that are designed to meet the needs of individual consumers in the home, school, and community. Brighter Days Recovery Center (BDRC) is also a Psychiatric Rehabilitation Program (PRP) that provides care to all persons and family systems, community-based assistance to optimize their overall wellness and quality of life with the goal of rehabilitation and recovery. Our organization promotes the healthy restoration of the individual’s deficiencies by assisting them in the development of their life skills.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.15
Wait time
4.73
Bedside manner
4.71
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182 reviews
Most relevant
The DR. Listen first then put theire input in & instructed as too what needs they were Gona do further with treatment!
Verified patient
Getting an appointment was easy and fast. Dr. Toller was easy to talk to and very understanding of my needs.
Verified patient
The phone call was great. He listened, advised and plainly laid out what to expect going forward.
Verified patient
Dr. Toller made me comfortable immediately and provided the exact care I needed.
He helped me a ton and we’ve only met one time. Looking forward to the next one.
Verified patient
I don’t even know what to say…I’m just disappointed.
Verified patient
Great listener, great conversation! HIGHLY RECOMMEND !
Verified patient
My session went very well. During my intake I spoke with Ms. Anderson who was patient and had very good bedside manners. I look forward to next week's session.
My experience with Dr. Toller would be described as "a breath of fresh air" What impressed me the most was his patience and his wife interaction with me. He was not only professional, but kind and compassionate as well. Based on my experience today, I would definitely recommend Dr. Toller.
Verified patient
Excellent doctor - very attentive and knowledgeable. Made my daughter feel extremely comfortable and safe. She liked talking to him and felt very taken care of.
Verified patient
Dr. Toller is honest, caring, thorough and genuine. I appreciated his candor and the knowledge he shared to keep me as informed as possible. He was also patient with me and attentive to my thoughts and helped me create a treatment plan that worked for me. Awesome doc and highly recommend!
I was hesitant at first because of my anxiety but doctor Walter was an angel. He’s very understandable and a VERY good listener. I felt like I was actually being listened to and my concerns were properly attended to. Highly recommend!
Verified patient
My experience with Dr Toller was exactly what I needed as a client. He went above and beyond than past experiences with other Dr's. The staff was great too. Everyone including the Dr were patient and listened and really made me feel like a person. Mental health is so important and I'm excited about my continuing care with his office. I feel like I'm in great hands and will get the care that I so very much need.
Verified patient
Amazing.
He is AMAZING!!!!! I’ve literally NEVER had a doctor who both listens and communicates so well. I hope I never lose him as my doctor and I plan on recommending him to anyone and everyone I know who needs a doctor!!!!! A++++++++
Verified patient
Very friendly and respectable.
Verified patient
I received 5 star service from Dr. Toller, Bridget and the entire Brighter Days team. Dr. Toller was an excellent listener and helped guide me into a positive direction. He paired me up with Dr. Locks, who is amazing in her own right. I was also very pleased with the help I received from Bridget, who contacted me prior to my original appointment date, to inform me of an earlier opening. I appreciate everyone’s help and due diligence. Great first time experience and I look forward to more interactions with the entire Brighter Days team. Thank you!!
Verified patient
The doctor was good and I enjoyed talking to him, but he forgot to fill my prescription and is requiring me to do an extra lab test(which is fine). He also supposedly booked an appointment with a therapist for me but never passed on any of the info for said therapist. I reached out to receptionist but they never followed up. To be in a crisis where it’s difficult to even get to this step, think you have your meds, and then for it to not be called in and not be able to get in contact with someone is beyond frustrating and I feel let down.
Highly recommend.
Verified patient
Dr Walter is the best Dr that I have ever seen
Verified patient
Dr. Toller was very friendly and professional. he made sure to get the full picture of my symptoms before suggesting treatment options and he made sure that I was okay with the route he suggested. I'm very happy.
Walter is an amazing and kind therapist. I saw drastic improvement in my depression and anxiety since I began seeing him. He provided me with the necessary tools to live a more intentional life.
Verified patient
I finally feel like I may never have to get another dr or therapist again which is a great feeling!! Who likes repeating urself ?? not me!! good doctors = happy healthy life!!
Verified patient
I am very blessed to have been able to cross paths with this compassionate and understanding professional. I finally, after 52 years, have found someone I trust and that I emphatically know will help me. I am forever grateful!
Verified patient
Walter Toller is very friendly, listened to everything I had to say and had thoughtful responses. Is very available for weekly check-ins! Will continue to see him.
Verified patient
He was knowledgeable, well-mannered, empathetic, and understanding. And he has helped create a path for me to move forward to recovery. I can tell he actually cares about the patients he sees. I recommend him!
Verified patient
The dr was very good listen took my previous meds an refilled them gave me new prescription an helping me an got to know me on a personal level
Verified patient
Lovely conversation talked like we was best friends for helpful feed back was awesome felt like I was talking to my mom
My nurse practitioner was very kind, patient and understanding. I was happy to get someone who looks like me.
Verified patient
The experience was great! The doctor was a different one than the one shown on zocdoc but it was a great experience anyways!
Told me things I should know
Verified patient
The person who did my intake was not who I chose to see, furthermore it is unclear if I will meet with that provider at all. I initially set my appointment for 3:30 on a Friday to allow enough time for me to get home and settled for my appointment but my appointment was moved up by two weeks and was told I had to set it for 3:00 because it was an hour. The provider did not listen when I spoke asked repetitive questions focusing on me being out of breath and distracted due to having my appointment changed and having to attempt to multitask. I believe in transparency and if I schedule an appointment with a specific provider it should be stated that I may not meet with that provider. I’m hoping the provider I am paired with has better bedside manner and will actually listen instead of rushing to get home. Psych appointments are vital and a stable provider is just as important.
Verified patient
It was very good I loved how she explained everything she listened and it was like she was like a mom to me and it's something I needed because of my abandonment issues she understood
Verified patient
Great, she’s a great listener!
Verified patient
She was nice but it has been over a day later and my 1 medication still has not been sent to the pharmacy despite calls and texts with me following up. It is the only thing I needed and it is frustrating since that is such a small task.
She never called
Verified patient
I really enjoyed my first phone call appointment she was helpful pleasant and she made sure she called me back to talk about my follow up n my new medication n my therapist appointment I’d highly recommend her she’s amazing
Verified patient
Verified patient
Scheduled with Ernest Goleski and had a different therapist. Looks like the info on the website is incorrect.
In the beginning of my appointment with Tiffany Gray (I thought it was going to be a male, Dr. Gorleski - am actually relieved it was with a woman!) I felt so comfortable to the point where I started crying and allowing my emotions to just do their thing. It started veering towards an anxiety attack and she talked me through it, with perfect bedside manner. She was highly knowledgeable, kind, and seems to be in this field for exactly the right reasons. My medications were sent to my pharmacy and within a few hours ready to be picked up. Something about her just makes me feel like I can truly open myself up and without any judgment. She also didn’t want to push medications on me that previously hadn’t worked in the past like other providers have done to me. She’s smart and attentive! I felt actually and genuinely listened to; did not feel like she was trying to dictate me. I am so happy I ended up with her as my provider and couldn’t be more grateful. Thank you Ms. Gray!
Verified patient
Very good!! I love my counselor!!
Verified patient
great
Verified patient
I would have to say that the provider was like talking to a friend and she made sure that I knew she was going to be a while with me and she wasn’t long at all and I liked that she wanted to see me again in a week to make sure she knows that the medication she gave me was working or not an I like that she can take care of everything I need
Verified patient
I absolutely loved my experience with brighter Days, my Dr Malika was amazing. She was kind courteous and really too the time out to make sure I was receiving the power mental health treatment.. I love brigther days.
Verified patient
I love the therapist that I am assigned to. I can’t wait to start sessions with her.
Verified patient
I had seen Jamia Anderson she was amazing and definitely recommend her
Verified patient
Very helpful and informative. .Answerd all questions throughly
Verified patient
She is the best listener ever and the advice is helpful life plan is in motion
Verified patient