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Brookfield Smiles

Dentist8908 Ogden Avenue, Brookfield, IL
4.79

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.79
Wait time
4.40
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
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Available appointments
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All provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
1 office location
Brookfield Smiles
8908 Ogden Avenue, Brookfield, IL 60513

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.79
Wait time
4.40
Bedside manner
4.90
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91 reviews
Most relevant
I like her, no pain on extractions, made sure I was comfortable. I have high anxiety with dentists. So my visit was cool.
Verified patient
I really love the office and staff.. Very friendly & professional.. We (3boys) was right in and out in an hour..
Verified patient
I thought she was great. She was very detail which was good. I just didn't like the office or location.
It was great they even had hot coffee and hot chocolate for the weather. They were super friendly.
Verified patient
She was a great dentist.. Her staff was great also. The dentist explained everything in detail.
Verified patient
I liked it. I've gotten some good information about my mouth and what's the source of my pain
All employees here are wonderful! They are professional, friendly and timely.
All the people were so sweet to my 4 year old. Highly recommend this office.
Verified patient
Very thorough checkup. So glad I picked her as my new dentist!
Verified patient
Friendly staff. The doctor was nice and she explains everything right.
Verified patient
She made me feel comfortable. Made sure i understood what was going on.
Verified patient
Dr shah and her staff are great! Always very helpful and courteous!
Verified patient
Dr Payal is great. Soft hands not heavy. Always in good hands.
Verified patient
Today was only a consultation. Tomorrow is the root canal...
Verified patient
Waited for over an hour, had to leave for a work call.
Verified patient
Visit was very good, friendly staff, excellent service.
Verified patient
Thorough, clearly explains issues and recommendations.
Verified patient
it was a very learning experience for me I'm not too knowledgeable about dentistry and everyone at the office was very kind, very helpful, This office is the best :D
The first line of defense @ the front desk, nice! The second person was nice, and the doctor was nice! More as I go into treatments a fillings! The cleaning was very cleansing! Dentist are my lest favorite doctors, they strike fear in my heart more than any surgeries I’ve ever had! I don’t know why! I do respect the beautifulness they bring and a whole more! I’m a regular at keep with my teeth, but why do I have cavities! Well my teeth are 63 yes old !
Verified patient
It was an new experience not like other doctors.
Verified patient
Great
Verified patient
Dr and staff was great!!!!
Verified patient
??
Verified patient
I hate going to the dentist like most but the only consolation for me is Dr. Shah. I feel she is gentle when working on my teeth and I really appreciate her explaining what she is doing while she is doing it. Great listener and answers all my questions and concerns. Hope to have her as my and my family's dentist for life! :)
Verified patient
Dr. Shah is truly a knowledgeable and caring professional. She has an excellent approach and eye for detail. I also would highly recommend the office-the environment is amazing and the staff is really friendly.
Verified patient
She is one of the nicest, most down-to-earth doctor's I have ever met. She really makes me feel comfortable and it's nice chatting with her, too.
Verified patient
A highly knowledgeable DDS, patient and precise.
Verified patient
All the staff are very friendly :)
Verified patient
outstanding service
Verified patient
We have been seeing Dr. Payal for many years. She is one of the best doctors I have come across. And we are greatly satisfied with the services her office provides. Staff is very courteous, professional and friendly. Diagnosis is very accurate, and pragmatic decision making is one of the best things.
Verified patient
Dr. Shah is a very gentle and caring dentist. Our children range from ages 9 to 15 and do not mind go to see her at all. Thank you Dr Shah for all that you do!
Verified patient
Visit was great, I called with an issue that was dealt with the same day. Procedure was quick, staff is friendly. I plan to go back next week for another visit and plan on taking my children for their visit.
Verified patient
I always enjoy my visit to shahs office they make me feel good and they are very professional and very nice .Excellent work wouldn't go anywhere else.
Verified patient
Was very Thorough and explained everything as it was being done, was not scared to go to a dentist for the first time! A+++++++++++
Verified patient
They were careless and not helpful!
Verified patient
I was painfully disapointed with my visit to the office, I had to leave during the exam as it was so awful. The exam rooms are so tiny, and not private at all. The xray equipment was a medival contraption that as an adult, I had a hard time fitting in my mouth, wouldn't even consider the possibility of my child being able to go through that. It took about 1/2 hour just for xrays alone, and I was simply there for a check up - ridiculous. The Dr's bedside manner was non-existent. She didn't ask me any questions about myself - or want to know me at all for a first visit. Uncomfortable chair, my neck still hurts as it was jacked around during the exaggerated x ray session. I think this is enough reason for me to go back to my previous dentist - you don't know how good you have it till it's gone is the theory here. I just kept thinking, if taking xrays are this bad, I can't imagine how getting any actual work done would be with this antiquated practice and equipment that I saw. I would NOT recommend this practice. The picture that is shows of her is not even remotely accurate on this website as well.
It's like you drink
She was very gentle with my 5 year daughter
My daughter visit to this faculity was very pleasant. I like the way before they started working on my daughters teeth how they explain and showed her what they were going to do first.
Verified patient
Very caring about other health issues that may be affected by the reason for my visit. Very personal to figure out the very best safeiest way to treat. I plan to use this dr for all my childrens dental needs
Verified patient
Verified patient
Verified patient