Cajon Medical Group West

5 specialtiesUpland, CA • 2 locations
4.46

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.46
Wait time
4.17
Bedside manner
4.33
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
Cajon Medical Group West
732 Mountain Ave, Ste A, Upland, CA 91786
All provider availabilityAll provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
2 office locations
Cajon Medical Group West (1 of 2)
5475 Walnut Ave, Chino, CA 91710
Cajon Medical Group West (2 of 2)
732 Mountain Ave, Ste A, Upland, CA 91786
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.46
Wait time
4.17
Bedside manner
4.33
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127 reviews
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Doctor was very kind and very to the point. Answered all my questions and concerns. Thank you doctor!
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This was my first visit to see Dr. Sonawala and he was great. He took his time with my concerns but was quick to get my medications moving and to reschedule me for a follow up. The staff was great to work and even gave me some extra tests that helped me to make an important decision. I will, absolutely, be going back to them.
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The doctor listened carefully to my concerns and was able to immediately prescribe medications. He also gave me advice on how to obtain emergency medical insurance. I highly recommend this doctor and the medical facility for services.
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I had the most amazing experience with Dr. Sonawala. From start to finish, it was the most thorough and comforting appointment I’ve ever had. He takes the time to truly listen, asks the right questions, and makes you feel completely heard and cared for. Not only is he incredibly knowledgeable, but he’s also friendly, warm, and approachable — a rare combination in any profession. I walked away feeling confident, informed, and genuinely grateful. Can’t recommend him highly enough!
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I look forward to returning
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If your in need of an excellent primary provider, look no further then the services provided by Dr. Mehul Sonawala. It all starts with the receptionist who greets you with a smile to the medical assistant who goes out of her way to get to know you while taking your vitals. 3 words that come to mind in regards to his staff are attentive, professional, and caring. And after my consultation with Dr Sonawala, I realize that he exemplifies those same traits by actively listening to your medical history and concerns, providing specific feedback that demonstrates his wealth of knowledge, and most importantly, develop a plan of action. It was then that I realized, I’m in good hands. Thank you Dr Sonawala and your wonderful staff!!!
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nice visit,kind doctor and assistant
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great dr
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She was wonderful! Friendly, put me at ease, listened to me. I felt very comfortable with her. I really liked her.
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Dr Sadula is very kind and understanding. She’s a great doctor. I highly recommend booking an appointment with her.
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Attentive and well informed. The appointment answered my questions and helped me get on track with my health!
The attention to detail and the patience that was shown was impeccable!
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Impersonal. Did not feel like I could bring up all my issues or ask my questions.
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He listened well the doctors office called me set up an appointment right away.
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Very helpful and was quick. Got my perception into the pharmacy quickly.
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I was charged for my exam, after 1.5 hour they said they couldn't do because they were overbooked. I went back after one week to get the exam done and they wanted me to pay again but double this time. I left without getting my exam because I think should not pay for their mistake. Very disappointed. Miscommunication and unprofessional people.
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Unfortunately, my visit didn’t go as well as I’d hoped. I spent a good amount of time completing the intake forms through Zocdoc in advance, but still had to fill out another 15 minutes’ worth of paperwork once I arrived. This was followed by a long wait—about an hour and a half—before I was seen. The entire process felt inefficient, with everything done on paper. The medical assistant repeated many of the same questions I had already answered on the paperwork, and it felt redundant. When I finally saw the doctor, the interaction lasted only five minutes, and she seemed low energy and disengaged, continuing to go over that same paper form. Altogether, I was there for two hours for a non-urgent appointment. The office itself also felt outdated and not particularly welcoming. I left feeling frustrated and disappointed.
Dr. Sadula was lovely, and I’m so excited to start my care with her! She’s knowledgeable, thorough, and ordered an extensive panel of labs that made me feel confident we’re taking a comprehensive approach to my health. The only downside was that I booked the appointment through Zocdoc for an annual pap smear, but was told I’d need to return in 4 weeks to actually have the exam done. Also, the office staff could improve—my lab order had a CPT code issue they couldn’t clarify same-day, and it wasn’t marked as fasting, which caused some confusion. Communication was slow; calls aren’t returned promptly. Despite that, I truly enjoy Dr. Sadula and look forward to my follow-up and continuing care with her!
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Literally didn’t check me out at all and couldn’t give me a work restrictions letter. If you need somebody that specializes in hernias make sure not to come here.
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Doctor saw me BRIEFLY, like three minutes, then had to wait close to an hour for write up notes/referral (not to sure she barely saw me). Poor listener, just made me feel uncomfortable.
The doctor was very educated. She was able to take in all my symptoms and figure out exactly what was wrong with me within minutes. We went over all my options and she gave me a lot of hope that I could get fixed because of my age. Everyone that I got into contact with was very friendly and nice, the staff was very nice and welcoming. From my experience this office is very open-minded with everyone’s background, identity, nationality, etc. highly recommend.
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They didn't know what I was going there for even after I filled it out online, and I ended up not getting what I scheduled to go there for and having to reschedule. I basically paid for a piece of paper to schedule lab work on my own.
Fantastic establishment. I mean wow. The doctor, the staff and everything in between made me feel like I’ve been going there for years. Not only was my anxiousness met with patience, they recommended everything I needed to keep me and my health on the right track. Bravo Drs and the wonderful practitioners and staff.
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Dr.Sadula was absolutely amazing! I was so impressed. She was so patient, knowledgeable, well spoken, very caring! I recommended her to my husband, of course :-) And I absolutely will tell all my friends about Dr.Sadula! She helped me right the way with my medication. I was very impressed If you guys looking on Zocdoc and come across with Dr.Sadula’s name you absolutely have to make an appointment with her! You won’t be disappointed, I guarantee you!!!
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I was absolutely impressed ,blown away with my visit with Dr. Sadula! Dr. Saduka absolutely amazing. I was so lucky I found her, because Dr.Sadula absolutely amazing . she was so understanding ,so knowledgeable, so patient. She listened to me until I actually finished my sentence. didn’t interrupt, didn’t rush me . she was absolutely amazing. she prescribed my medication . she gave me referral, Urgent… so I can be seen by another office as soon as possible . I am very , very impressed! if you guys gonna come across with Dr.Sadula’s I absolutely recommend to make an appointment with her! you’re not gonna be disappointed, I promise!!!
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Great!
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It was good
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Great customer service received a reminder call for appt. Appt was easy and Dr. was great answered all my questions and concerns.
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Dr Sushma is very nice. Her office answered all of my questions. There were a few issues with filling out forms online but the office staff helped me. My first appt was canceled so I wasn’t seen right away. But that was fine because it wasn’t an emergency. I am looking forward to having Dr Sushma as my regular doctor.
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The Dr was professional and on point.
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Very good experience. She was helpful and caring.
It was great.
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