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Care Dominance Healthcare Service, LLC
3 specialties450 Century Parkway, Allen, TX4.50
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.50
Wait time
4.72
Bedside manner
4.60
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Cigna
Wellcare
Anthem Blue Cross Blue Shield
Humana
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Care Dominance Healthcare Service, LLC
450 Century Parkway, 250, Allen, TX 75013
All provider availabilityToday, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesUnitedHealthcareCignaWellcareAnthem Blue Cross Blue ShieldHumana
1 office location
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Care Dominance Healthcare Service, LLC
(PLEASE I ONLY PRESCRIBE A NON STIMULANT MEDICATION FOR ADHD)
My mission as a psychiatric mental health practitioner is to provide compassionate, evidence-based care to individuals and families affected by mental illness. I strive to create a safe and supportive environment where my patients feel heard, understood, and empowered to take control of their mental health. Through a collaborative approach that integrates medication management, therapy, and holistic interventions, I aim to improve the quality of life of my patients and help them achieve their full potential.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.50
Wait time
4.72
Bedside manner
4.60
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
195 reviews
Most relevant
She was great and listened to what I needed and she suggested new and healthier things for my situation. Thank you
February 14, 2026Amanda H.Verified patient
This was a great experience very kind and patient with what I needed. No judgment for what I was going through 10/10.
January 14, 2026Initials hidden
Me dio una nueva orientación sobre mi tratamiento, estoy satisfecho, aunque espero que los medicamentos funcionen pronto.
December 26, 2024Josue Gustavo A.Verified patient
Caroline was super sweet and very caring. i felt listened to and supported throughout the entire conversation.
Raven G.Verified patient
Amazing provider who went above and beyond to ensure my needs were met, listened attentively, and, most importantly, cares.
August 31, 2024Hunter S.Verified patient
Sam was so courteous she waits for me even though I was late and still taking time to take care of my concerns
December 28, 2024Anhduy T.Verified patient
Quick and easy intake for a last minute appointment.
Provider was very pleasant and professional.
November 26, 2024Kelita R.Verified patient
No follow through. Still waiting on a prescription 8 hours later.
November 28, 2025Shannon B.Verified patient
Very pleasant. Professional. Great listener. My first experience was amazing. I would recommend her to everyone
Lakkia M.Verified patient
Ms. Sam is the best! So kind and so patient. She actually listens and takes her time when speaking with you.
June 20, 2023Kerri J.Verified patient
she was excellent she explained all the different meds to me. now I understand what I was looking for
October 25, 2023Brittny B.Verified patient
we had to reschedule because she got busy, she did wave my copay because of that which was nice.
January 22, 2024Andrew F.Verified patient
Seemed preoccupied during the session. Essentially prescribed medication and said I'll see ya later.
Initials hidden
Caroline was very helpful. She was a great listener and I walked away feeling better.
August 10, 2024Amanda M.Verified patient
Sweet Psychiatrist. Very nice and helpful. I will be seeing her again. I recommend her!!
February 17, 2024Breanna R.Verified patient
I was very pleased with my first appointment. My Psychiatrist was very kind and helpful.
July 6, 2023Summer K.Verified patient
I like the fact we can check in through Grow Therapy.
Initials hidden
Great experience. I truly felt seen and heard. She will be my go-to every time.
May 25, 2023Marina B.Verified patient
Great provider. Listens well and works to identify solutions.
July 26, 2024Brandon H.Verified patient
Dr. Sam is an excellent doctor. She is extremely knowledgeable and takes the time to listen to you and allows you to explain your situation before coming up with the perfect solution. She is a very kind person and easy to talk to, shes sees you as a person and not just a client. Dr. Sam is a very professional, compassionate doctor and her expertise in her field of behavioral health is second to none. I never felt rushed and I was completely comfortable telling her about my issues. She came up with a plan and i have followed her orders and Im already feeling better and definitely glad I found Dr. Sam i hope our relationship last for years. Thank you!
March 1, 2026Douglas R.Verified patient
Horrible, talked to her for 5 minutes and once she told me she couldn’t prescribe me concerta we ended the call. Now she’s trying to charge me even though she didn’t do anything for me at all. I had also she was a horrible listener and seemed like she didn’t care one bit. I emailed her asking if she was going to charge me and she didn’t care to respond! Horrible, save your time and money, I wish I had.
February 28, 2026Mariam E.Verified patient
It was a great experience, especially that they were able to do a virtual appointment to get my psych meds and needed my refills that day. I had several other providers that supposedly had appointments available that day, but she was the only one that actually kept the appointment so I was very grateful.
January 12, 2026Heather B.Verified patient
“Dr.?Caroline Sam is an exceptional psychiatrist. Her compassionate approach, clear explanations, and genuine listening made every session feel safe and supportive. I left the appointment feeling heard and more in control of my mental health. Highly recommend for anyone seeking thoughtful, patient-centered care.”
January 3, 2026Imaobong N.Verified patient
Listened to my concerns. Very prompt
December 17, 2025Ethel W.Verified patient
I like Dr. SAM
Initials hidden
Someone who would understand what I’m going through and to find a great doctor to help me with ?my mental health and my back problems
December 16, 2025Sylvia S.Verified patient
She is an angel!
Initials hidden
Nurse practitioner was on time, asked questions to get to know me, listened. Well, assessed my situation and came up with a plan that I was comfortable with. Highly recommended.
November 23, 2025Cathy H.Verified patient
She was amazing! Got to me right after she had another patient, Even though I scheduled kinda last minute- she got to me pretty quickly.
I had some trouble at the pharmacy with my medication, had to call my psychiatrist (Caroline Sam) and she was really helpful and understanding! Highly recommend to others!
August 31, 2025Deva W.Verified patient
I have had a very positive experience. From the very first appointment, they took the time to listen carefully and thoroughly understand my concerns without making me feel rushed. Their approach is compassionate and professional, which gave me confidence in the treatment plan we developed together. I appreciate how clearly they explain medications, side effects, and alternative options, making sure I feel involved in the decisions about my care. Scheduling and follow-ups have also been handled smoothly, which adds to the overall experience. I would recommend Caroline Sam, NP to anyone seeking thoughtful, attentive, and reliable psychiatric care.
August 24, 2025Christiana H.Verified patient
I was really impressed with Caroline! She’s not only warm and approachable, but incredibly sharp, honing in on what I was struggling with quickly and professionally. I felt heard, understood, and genuinely cared for. She laid out a treatment plan that made sense and took the time to explain everything clearly. I left feeling hopeful and confident that I’m in good hands.
Initials hidden
Caroline was very thorough and listened to me. She addressed concerns gently and we came up with a course of continuing treatment for me in the future.
Initials hidden
Never showed. Waited for 1 hour and 20 minutes
April 16, 2025Molly S.Verified patient
Good!
January 4, 2025Vicky S.Verified patient
Short, precise and to the point
December 8, 2024Anhduy T.Verified patient
I have serious reservation about the appointment and wherever my needs would be address but she was beyond understanding and genuinely care about me and my treatments.
November 23, 2024Anhduy T.Verified patient
Great!
November 18, 2024Jessica E.Verified patient
This is my first psychiatrist in years, so I wasn’t sure what to expect, but I feel like my knees were med and I’m excited to start my journey ?
October 28, 2024Imani R.Verified patient
Caroline Sam listened to all of my concerns and clearly explained to me everything I needed to know about my mental health and medications.
July 27, 2024Nicole K.Verified patient
Ws very satisfied content my concerns were heard.
June 28, 2024rebecca L.Verified patient
She's a really Great Doctor. I call her because she didn't except my insurance but the great thing about her she referred me to someone who excepted my insurance and really helped me out in time of need Thank God for her. I would recommend her shes a great doctor doing her job.
June 9, 2024James W.Verified patient
There was a small confusion with time - we are in different time zones. But the doctor approached me with understanding and rescheduled her time to meet me. I really appreciate this approach. She was friendly, open and quiet professional in asking questions. I really felt better just after talking to dr. Sam
April 11, 2024Ulyana S.Verified patient
During my recent interactions with Caroline Sam, her demeanor was consistently hostile. In both phone calls, I had to reach out to her to obtain any information regarding my televisit. However, she was unprepared during my appointment and was still reviewing my documents. Despite initially stating she would be ready in five minutes, it took her ten minutes. Even after 20 minutes had passed since my appointment time, she remained unapologetic for the delay. When I attempted to express my concerns, she consistently talked over me, and she eventually hung up when I informed her of this and expressed my decision not to proceed with the appointment. Ms. Sam's lack of readiness and apology before or during the appointment was disappointing and unprofessional.
March 18, 2024Leiloni J.Verified patient
I was having a hard time logging in so I called the number that was available and the person that answered the phone simply said hello I said is this Zocdoc with the office of and I said her name and she said well this is Caroline Sam and I said oh OK well I was just wondering if if we were going to have our appointment and she said what appointment I said the one I scheduled for 430 she said I didn’t know anything about it. I guess we can have your appointment right now. She was driving home, and when I got to the point where my psychiatric needs at the time, the meds that I was taking in the meds that I was needing, which I very clearly stated right up front, she didn’t even ask me questions I told her everything upfront and she simply said I will not care for you. I do not cover psychiatric care I said well then you need to take that off of your website because your website says that you are specialized in psychiatric care ?
February 11, 2024Cherisse S.Verified patient
The receptionist was unprofessional and rude. The way she answered the phone I had to verify I called a business, so i hung up then she called back and proceeded to argue with me.
January 18, 2024Scott S.Verified patient
Great conversation and felt comfortable
January 5, 2024Denise T.Verified patient
I will go back, she asked me numerous times if I had any other issues needing to be discussed. She listened to me instead of rushing me. I felt like a patient and not just a number. Thank you.
December 28, 2023Brian R.Verified patient
Very thorough and compassionate provider.
August 2, 2023Olivia B.Verified patient
Shes really awesome
July 1, 2023Gloria E.Verified patient
She’s amazing… best NP ever
June 20, 2023Lakkia M.Verified patient
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