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Caritas Behavioral Health Services LLC
Adult Psychiatric & Mental Health Nurse Practitioner4.58
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.58
Wait time
4.69
Bedside manner
4.58
Insurances accepted
99% of patients have successfully booked with these insurances
Medicare
UnitedHealthcare
Cigna
Blue Cross Blue Shield of Illinois
Empire Blue Cross Blue Shield (Health)
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Available appointments
All provider availability
All provider availabilityToday, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesMedicareUnitedHealthcareCignaBlue Cross Blue Shield of IllinoisEmpire Blue Cross Blue Shield (Health)
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Caritas Behavioral Health Services LLC
Caritas Behavioral Health Services LLC stands out as a leading psychiatric and behavioral health center located in Columbia, Maryland. Guided by the expert leadership of Gaelle Nyasa, PMHNP, she serve individuals across various age groups, including teenagers, with diverse therapeutic needs.
The clinic offers a spectrum of mental health services to cater to varied conditions, ranging from anxiety to mood disorders. Adhering to state and national guidelines, they integrate best practices and evidence-based methodologies in their care approach.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.58
Wait time
4.69
Bedside manner
4.58
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
177 reviews
Most relevant
Easy and Quick. Very Professional. I felt comfortable explaining my issues because you can tell they actually listen.
Brittany L.Verified patient
Very nice person, she made me feel heard and made me laugh and smile when I was showing signs of feeling nervous.
April 18, 2023Nyshira N.Verified patient
It was a good experience and I hope this will help me get back on track with things and my mental health.
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I truly enjoyed speaking with this provider. She kind detail oriented and very knowledgeable.
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Great experience good doctor highly recommended great experience glad I found this site
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It was a great discussion nd i feel like she gave me a good outlook on something I need to work on now
July 30, 2023Pashaye E.Verified patient
Very welcoming and actively listen to be clear of correct treatment plan. Highly recommend
July 24, 2024Regina H.Verified patient
I found miss Gaelle to be sweet, forthcoming, warm, respectful, and extremely knowledgeable
October 2, 2022Olivia M.Verified patient
My first appointment was so warm and welcoming. I left feeling informed and relieved.
July 31, 2023Kai B.Verified patient
She’s extremely comforting and inviting. She makes my day better every time.
NCVerified patient
Listened to my concerns and was very professional. Excellent service.
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The visit was perfect. The doctor was very informal. Thank you so much.
June 7, 2023Jermaine J.Verified patient
terrible doctor will make you feel belittled and bad about yourself
August 9, 2023Desmond B.Verified patient
Very professional, knowledgeable, informative and a great listener.
May 3, 2023Katherine W.Verified patient
Very ?knowledgeable doctor. I highly recommend her 5 ????????
December 12, 2023Jermaine J.Verified patient
Well-round communicator that listens just as well as she teaches.
February 8, 2023Eric R.Verified patient
Highly recommend she communicates well and has a open ear.
July 25, 2023Malik G.Verified patient
Any amount of professionalism would have been appreciated..
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I appreciated the time with the provider.
There were a few challenges beforehand and timing of the telehealth link. I didn't receive it until after my appointment time. For future visits, it would be helpful to ensure the appointment link is sent prior to the scheduled time.
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Great and very attentive
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I felt seen from the moment my session started. I felt like Gaelle asked me the most appropriate questions to really understand what I was dealing with and tried to dig deeper to get the full picture which I truly appreciated. I felt safe speaking with her and felt super supported by her in trying to figure this out together. I should have made this appointment earlier!
November 10, 2025Elizabeth R.Verified patient
Three days later after my intake and this joke of a doctor hasnt even looked at my records and sent any prescriptions. the nurse practitioner who did my appointment was sweet but Gaelle and the back office is so do nothing its ridiculous.
July 3, 2025Dylan C.Verified patient
Unprofessional. Did almost no intake (reason for coming, meds, past medical history, review of systems).
She didn’t get thru any of these completely. Some, not at all.
She shifted towards manipulative and rude behavior when she felt insecure by my ability to detect these errors.
I decided to end the appt. She then talked over me as I was trying to give a civil goodbye to try to say, “tonight has not gone well, but we’ve all had a rough few weeks. Please take care.”
She never heard that because she interrupted me, claimed she was ending the appt and hung up, like a petulant child.
Summary: didn’t follow basic protocol for an intake visit, demonstrated classic signs of what I call “insecure toxic defense” mode, which interrupted her ability to be present and professional to provide the care I was paying her for.
I’ve had MS for 20 years. I’m a “veteran” patient. I highly advise AGAINST allowing this doctor to treat you.
November 18, 2024Danielle R.Verified patient
Amazing NP. Thank you so much for listening to me and actually helping. I really really cannot thank you enough. VERY PROFESSIONAL and very kind. HIGHLY recommend her to everyone looking for a NP.
October 14, 2024Timirra S.Verified patient
She does not listen to you. Do not recommend.
September 9, 2024Dara F.Verified patient
I was not impressed. To date no medications were called in. I've even called the office and the dr still hasn't returned my call.
August 12, 2024Jill K.Verified patient
Ms. Nyasa was exceptional. She was not only professional and knowledgeable but also took the time to truly understand my concerns. Her demeanor made the appointment comfortable and productive.
I felt heard and valued as a patient.
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I had a great first session with Gaelle!!
She was a great active listener and didn’t make me feel uncomfortable or awkward about the information I was telling her. 1000000% would recommend to a friend!
July 16, 2024Kahri T.Verified patient
Dr. Nyasa LISTENED to me and took her time getting to know me. She was nice, funny, and seemed to really care. Even though my whole medication history was a mess, she listened and she actually heard what I was saying. She ended up taking the whole appointment which is unheard of these days with most psychiatrists. I am thankful to have found her and look forward to continuing to work with her going forward.
June 12, 2024Katrin K.Verified patient
She nice
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They are an excellent Psychiatric NP. She was very personable and quickly help put me more at easy which isn't easy as I have anxiety and agoraphobia. Her office was quick to get me the intake paperwork and I didn't have to wait at all for the appointment to start. Over all a great office.
I especially like that they have multiple non-calling ways to reach out if I need to as I struggle with dealing with anything relating to phone calls.
June 10, 2024Anna K.Verified patient
She was amazing! She actually listened and I am looking forward to trying the tweaks on my meds and my next appointment in 2 weeks
May 24, 2024Lauren L.Verified patient
It was cool honestly
March 15, 2024Monet W.Verified patient
She was very understanding , kind and polite.
March 4, 2024Sonya S.Verified patient
NO one every came to the call. I spoke to the office an hour before the scheduled call. They do not give direct access to contact them and at the appointed time, I sat on the virtual call and no one ever joined
February 26, 2024Angelo M.Verified patient
It was a good first visit
February 13, 2024Kasi P.Verified patient
Dr. Gaelle is always quick to respond, she really listens and cares. I've never liked virtual appointments but I keep coming back to her because she's always been kind and respectful even when I was not. And that's not easy to find now a days. Definitely recommended
February 2, 2024Initials hidden
Great Doc first visit.
August 21, 2023Christopher W.Verified patient
She was absolutely phenomenal. She listened to me, even about some of the most difficult things to talk about. She didn't judge me. She was compassionate, caring, and took almost an hour to get to know me. She was thorough and touched on every part of my life that is and has been affected by my mental health. I have seen many psychiatrists in my life; I am 32 and I have had a psychiatrist since I was 13. She is - by far - in the top 3 of doctors I have ever seen. And I have only had one appointment with her so far!
July 18, 2023Stephanie S.Verified patient
I am so excited to have finally found a psychiatrist who truly hears me and provides excellent care. You can tell how seriously she takes her job and how much she values the provider-patient relationship. I look forward to working with her more!
July 17, 2023Initials hidden
she gives a very unwelcoming vibe and seems as if she doesn’t wanna be there constantly rolled her eyes 0/10 i was shaking after being in the call for two minutes
July 5, 2023Tatiyana D.Verified patient
She didn't care about my situation poor Listener
June 28, 2023Joann B.Verified patient
I didn’t receive any help. Zocdoc has her listed as a therapist and she isn’t one. She asked me generic questions. Follow up appointment was pointless and lasted five minutes.
Brenna S.Verified patient
She’s amazing !
March 31, 2023Vanessa B.Verified patient
I love this woman--of course it took a few sessions to open up and be able to communicate what I was feeling, but she's helped me tremendously. Highly recommended
Allison H.Verified patient
Great bedside manner, very patient and sweet and accommodating. I was initially afraid to reach out for help but I'm so glad I did, looking forward to my next appointment. Thank you so much.
March 27, 2023Nicole J.Verified patient
Got an appointment that worked with my schedule right away ! I was contacted before the appointment to confirm all my information. The appointment started on time and my doctor really listened to me and understood what I needed. Very clear and informative as well as professional and caring. Can’t wait for my next appointment !
March 20, 2023Jessica W.Verified patient
Very professional
March 3, 2023Thierry T.Verified patient
My issue run deep and she’s not available like I need I missed an appointment and never heard from her again that’s a trigger I will find someone for me to get the help I need she is a nice lady I would recommend to someone that is as messed up as me
February 22, 2023Samantha J.Verified patient
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January 13, 2023Brittany G.Verified patient
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