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CHA East Cambridge Care Center
4.91
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.70
Bedside manner
4.92
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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CHA East Cambridge Care Center
163 Gore St, Cambridge, MA 02141
Insurances acceptedAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at CHA East Cambridge Care Center (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.70
Bedside manner
4.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
151 reviews
Most relevant
All my visits with my doctor are awesome. She always asks questions and answers my questions too.
SLVerified patient
Great visit. The doctor spent a long time talking to me and discussing my medical needs.
PJVerified patient
Visit due to illness and the treatment of the staff it's excellent.
INVerified patient
We've been seeing doctor Gerwick a little our five years and we absolute highly reccomend.
KDVerified patient
I love Dr Batla! Every time I see her she prioritizes my whole health: physical, mental, emotional.
August 5, 2021Initials hidden
She’s so great! I’m so glad I found her.
July 17, 2019Isha P.Verified patient
Overall my visit is always on point. I understand everything that's either a good or bad results. Dr. C koulouris is great!
PFVerified patient
I think Dr Carolyn is one of the best! She’s very kind, sensitive, and asks all the right questions. Would recommend her.
February 6, 2020John C.Verified patient
Dr. Koulouris was very friendly and helpful. She made me feel comfortable at a doctor's appointment for once!
January 3, 2019Kevin R.Verified patient
Very personable and knowledgeable. Also, makes me feel very comfortable. Highly recommend her.
Initials hidden
She was very personable and she made me feel very comfortable throughout the entire visit.
December 6, 2019Initials hidden
Punctual and extremely friendly. Makes you feel confident and secure all time.
January 8, 2019María P.Verified patient
I felt very comfortable. Dr Carolyn is very understanding person.
Shyla M.Verified patient
Great experience with physician and the rest of the staff.
William L.Verified patient
Very good. They take you right away. Very good service.
PUVerified patient
Although it was a phone appointment, I understand the neccesity of it due to COVID-19 restrictions. Dr. Koulouris was very kind and patient in hearing my health concerns and addressed each one with a positive and determined resolution. I appreciate her time and am very happy to have found one of the few doctors that take the time to listen and help improve my health.
August 10, 2020Levie F.Verified patient
She is great! She asked me a few questions to get to know me as a person and let me ask her questions to get to know her. It was my first appointment with her, and it mostly felt like a conversation.
When I asked questions about one area of my health, she was able to provide me with information and how to do better with my well-being. The appointment was very comfortable (even though it was a video appointment due to COVID-19), and I have not always had that with previous doctors I've had.
Mari L.Verified patient
Dr. Koulouris was very approachable. It had been a while since I'd seen a PCP but we were able to discuss all of the questions I had about some symptoms I'd been experiencing. For the things that weren't in her specialty, she was able to immediately give me the reference info for a specialist.
The only problem was that at the end, she left the room and I didn't know what to do with the forms I'd filled out. I was literally the last person she saw that day so I think everyone had headed out to go home. I didn't want to just leave my info lying around. Ended up getting locked out and having to knock on the door until a nurse came and took my forms.
But Dr. Koulouris was excellent and the staff was really warm and attentive up until closing time.
February 19, 2020Initials hidden
No one likes to go to the doctor, right? I have been to several locations in the Cambridge Health Alliance network and have finally found the best one (no offense to other locations). First up...PARKING! The lot is spacious, free (ahem- Cambridge Hospital) you don't have to park on the street, and you don't have to walk up a huge hill (ahem- Somerville Hospital).
The young woman at reception was lovely. The waiting area is spacious with high ceilings, that make it feel like you're less likely to contract any illness with the large space and open air flow. After a short wait (I was early) I was called back into the exam room by Steve who was super upbeat, welcoming, and personable. This makes a huge difference to Dr.-office-averse people like myself. Then Dr. Koulouris came into the room and she was everything I could hope for. Easy to talk to, professional, intelligent. She really took time to discuss all of my concerns, gave me some great information, and above all, she genuinely cared. I have nothing but great things to say about everyone I encountered- even the nurse with the needle (whose name wish I remembered) who managed to administer the least painful flu shot I have yet to receive. I walked out of the place with a smile, knowing that I have finally found a great medical center for all of my future needs.
February 8, 2020Lisa C.Verified patient
All the staff were warm and efficient (as was Dr. Koulouris) and, though I am an English speaker, I noticed and wanted to mention that it seemed like the office has good language access.
Rebecca T.Verified patient
Though I had to wait a bit to be seen Carolyn was apologetic. She understood and listened to me. She was efficient yet thorough!
Allison H.Verified patient
I thought she could have been more thorough. I was there for my first physical in 2 years and the only "check-up" she completed was looking in my ears and listening to my heart and lungs. She did not really ask anything about my family health history either physical or mental either. She was able to provide me with the referrals I needed for other doctors, which was helpful.
Initials hidden
Was very nervous as this was my first doctor's appointment in a long while (longer than I'd like to admit). Carolyn made me feel very comfortable and was very empathetic, understanding, and patient. I look forward to my next appointment with her!
November 21, 2019Jenna K.Verified patient
She’s the best!
September 26, 2019Victoria M.Verified patient
Dr. Koulouris is the absolute best! I came in to address one issues, but during conversation, she was able to help me with some few other things that were going on and referred me to specialists she thinks will be able to help. She was extremely knowledgeable about a variety of topics, prompted me for the information she needed, and was kind and easy to talk to. Overall, easily my best experience with a doctor to date (and I've seen a lot)!
September 12, 2019Brittany C.Verified patient
Dr. Koulouris was very friendly, easy to talk to, and left time during our appointment for discussing any questions or thoughts that I had. I had a super positive experience.
September 6, 2019Hannah L.Verified patient
Smart, listens very respectfully, great doctor
August 1, 2019Hannah S.Verified patient
I'm definitely sticking with Dr. Koulouris as my PCP. She actually listened to me and my concerns regarding changes I'd noticed in myself that my previous doctor waved away. In a month she has got me on the road to figuring out with a care team what is going on rather than the last dr who was more concerned with my BMI than what I was actually experiencing.
June 11, 2019Anna K.Verified patient
Dr. Koulouris was excellent! First time seeing her and she was very nice and understanding. The facility was great. Highly recommend.
Initials hidden
She was very approachable and formulated a plan of action right away
October 11, 2019Judith B.Verified patient
All my concerns were addresses at this visit. I highly recommend!
June 25, 2019Melanie W.Verified patient
Christina is one of the best health professionals I’ve ever seen. Great bedside manner, really listens to her patients and is concerned about overall health rather than just treating what you came in for. Very easy to talk to and knows her stuff.
Initials hidden
Christina is very easy to talk to and actively engaged with conversation while keeping the appointment moving. I didn't feel pressured into anything and she was open to my holistic approach to health and wellness. Very pleased with the visit and love that CHA uses the MyChart platform to interact with patients. Everyone I worked with from CHA that day was pleasant. Highly recommend!
January 17, 2020Jessica F.Verified patient
She was very detailed and went over every symptom and question I had. I would more than highly recommend. I’ve been seeing too many doctors this year and she was by far the best. After only one appointment I feel like I am on track to feeling better.
December 13, 2019Brenda C.Verified patient
Christina Marshall was incredibly patient and kind, and made sure all my questions were answers and concerns were addressed in a concise and actionable way.
Initials hidden
It was great! Felt like I got some of the answer I was looking for, and good advice regarding follow-up.
NWVerified patient
Very helpful. She made sure all my questions were answered. She is very personable and positive.
FJVerified patient
Love coming here very pleasant staff, fast service.
CBVerified patient
Maravilhosa! Os modieos/nursos/staff forrm oxtromanonto antoncioscs & gontis!
SMVerified patient
Always satisfactory/staff always put my worries at ease.
JGVerified patient
Excelente.
RRVerified patient
Great doctor. Listening to the patient; answer all your question; take time to stay in the room without rushing to see the other patient. Really recomnend him for other people.
VBVerified patient
Great job.
JPVerified patient
Calm, easy going.
DFVerified patient
Professional and attentive to all my concerns.
JPVerified patient
It was great.
KSVerified patient
Rebecca was great! She's very down-to-earth and answered all my questions thoroughly. I'll come back for future appointments.
February 19, 2020Initials hidden
Very efficient and thorough. The best appointment I have had in a long time. I would definitely recommend to anyone seeking a professional environment and thoughtful care.
Katherine M.Verified patient
Excelente, atendimento de primeira, multo sastistei to com todos. Grandes profissionais da recpicpo ate os medicos, estao todos de parabens pelo atendimento com os pacientes.
MMVerified patient
Great as always. :)
MMVerified patient
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