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Charter Health

8 specialties55 Highland Ave, Salem, MA
4.88

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.79
Bedside manner
4.94
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
Blue Cross Blue Shield of Massachusetts
Aetna
UnitedHealthcare
Harvard Pilgrim Health Care
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details

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Available appointments
Charter Health
55 Highland Ave, Ste 304, Salem, MA 01970
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
Blue Cross Blue Shield of Massachusetts
Aetna
UnitedHealthcare
Harvard Pilgrim Health Care
1 office location
Charter Health
55 Highland Ave, Ste 304, Salem, MA 01970
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Charter Health

Please call our office as soon as possible to reschedule your appointment. If you have a schedule conflict, we will be happy to work with you in rescheduling at a time convenient for you. Please give the office at least 24 hour notice to cancel or reschedule an appointment. Starting 3/17/2025 there will be a $50.00 charge for no show appointments. However, if you continue to miss appointments without advance notice, we will be forced to dismiss you from care in our office. We hope to hear from you soon. Please contact the office at (978) 354-4611, if you have already rescheduled your appointment, please disregard this letter. Sincerely, Charter Health, PC

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.79
Bedside manner
4.94
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
172 reviews
Most relevant
Gurpreet was friendly and professional, and the office staff were very helpful!
Verified patient
Amazing bedside manner and thorough. Truly eased my anxiety around check ups.
Verified patient
Very informative, took great time to hear me and listen to my concerns.
Verified patient
Great! They all made me feel very comfortable and cared for.
Verified patient
My prior PCP retired and I needed a new one and was having trouble finding one that was accepting new patients. With the help of Zocdoc, I was able to find this office close to home. Scheduling was easy, I was sufficiently reminded and the staff was friendly and knowledgeable when I arrived. I was seen very quickly even though I was a few mins late to the appt. NP Saini immediately put me at ease, asking questions and making recommendations based on my age and health status. I felt comfortable and heard and will be making this office my new PCP. Thank you!
Verified patient
Great!
Verified patient
Great Experience!
Verified patient
comfort level with a new doctor ,AMAZING !
Verified patient
Very helpful. Quick.
Verified patient
By far the best Dr visit I've had in my adult life. She heard everything I had to say, supported my decisions and helped w / the issues I had in a way that made me feel confident in my care. Her bedside manner...Chef's kiss. Thank you for the great visit. (I have severe Dr. anxiety) thank you a million times.
Verified patient
Quick and easy, friendly and good advice.
Verified patient
It was fantastic. Very detail - oriented.
Verified patient
Excellent provider and excellent service.
Verified patient
Both the NP I saw and her assistant were friendly, personable, and great listeners. I felt heard and cared about from the beginning.
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A nice man, quick to be seen and an easy process! Mad me feel comfortable and will definitely be seeing him again!
Verified patient
Listened to my concerns and we were able to work together and come up with a mutually agreed Aponte solution.
Great sixties and staff. Listened to me and was very receptive. Loved my experience
Verified patient
Great doctor who cares about getting your health going in the right direction.
Informative and quick. No complaints, very nice staff in office as well!
Verified patient
Very Professional and keen awareness of medical issues. I would recommend
Verified patient
The doctor & his team are amazing. Very patient & understanding.
Verified patient
No issues Dr. Jepsen took the time to go one every time.
Verified patient
It was straight forward and Dr. Jeppensen was helpful.
Verified patient
It was great. Dr. Jeppesen was very knowledgable & kind.
Verified patient
Listen to my problems and helping me solve it. thank you
Verified patient
Not an ideal/healthy environment for a woman of 40. “You need to lose weight, but, I think you know that” -Dr. J. First appointment, direct quote. The purpose of my visit was not for weight-loss.
Verified patient
Excellent first visit; Dr. Jeppesen was on time, thorough, and explained my options clearly. Appreciate the professional service and lab accomodations!
Verified patient
Great.
Verified patient
It was great. Sure fast and convenient Dr. Jeppesen was very clean. In experiencing. Everything and all of my questions were answered fully.
Verified patient
It was really nice, good service.
Verified patient
Best checkup I've had with a PCP ever! Dr. Jeppesen was tentative, patient, and knowledgeable. It's rare when you find a doctor that actually listens to what you're seeing and then really show concern with trying to get to the root of your concerns. Dr. Jeppesen is that doctor that does the things mentioned extremely well. I would highly recommend him.
Verified patient
Everything you’d expect from a physician. Accommodated my schedule. Listened. Advised. Sent referrals. Was very thorough. Would 100% recommend.
This was the best doctor’s appointment ever. I never had a more thorough exam and experience with a doctor in my life. I highly recommend Dr. Jeppesen; he is very personable and knowledgeable.
Verified patient
It was a smooth visit, they were so kind.
Verified patient
I felt very comfortable with my first visit. I usually get nervous going to the doctors. Han's was great. He asked some questions and didn't judge you on your answers. I'm going back next month and I don't think I'll be as nervous.
Verified patient
Welcoming staff and doctor.
Verified patient
Great experience will repeat
Verified patient
Solid PCP, went through my medical history, existing conditions, very friendly and explained everything to me. Would definitely recommend him to anyone!
Best doctor I have been to in a long time. He actually asked all the right questions, listened to my issues and suggested all the right follow-ups.
Verified patient
Dr. Jeppesen was very caring and receptive in my first physical I have had in a couple years. Was super anxious about being judged but he understood where I was at now with my health and how I wanted to improve it, along with how he could further support me in my goals.
Great!
Verified patient
10/10
Verified patient
Dr. Hans Jeppesen was very nice and personable. He spent a good 40 minutes with me for questions and the examination then he ordered a number of tests. Overall, it was a good experience and I would recommend.
Verified patient
I recently moved to the area and I needed a new GP. I looked around online and I found Dr. Jeppesen, and I'm glad I did. Dr. Jeppesen was friendly, communicative, and gave me enough time to feel like I mattered. To establish a baseline, he ordered what seemed like the right tests and the results were available in less than 24 hours. Overall, a very positive experience. I feel like I'm in good hands.
Verified patient
It went fast as hoped.
Verified patient
Everyone was very nice
Verified patient
Doc doc.
Verified patient
Very nice, friendly and helpful staff.
Verified patient
Great to meet my new primary doctor, feel very confident they are going to do their best on bettering & making me understand my health moving forward.
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