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Chelsea Eye Ophthalmology
2 specialties157 W 19th St, New York, NY4.77
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.58
Bedside manner
4.83
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
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Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaUnitedHealthcare
1 office location
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Chelsea Eye Ophthalmology
Chelsea Eye Ophthalmology is downtown Manhattan's leading eye care, and laser surgery center. Founded in 1989, the facility expanded 10 years later to its present location in the heart of Chelsea's gallery district.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.58
Bedside manner
4.83
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1435 reviews
Most relevant
Such a wonderful practice -- reception, technician, and doctor all terrific, so clear and helpful.
January 8, 2025Initials hidden
Met with Alyssa Gard, O.D..
She was very knowledgeable, professional and took time to listen and talk with me.
May 1, 2024Craig L.Verified patient
I have been going to see Doctor Coad for over 30 years now , I would never go to anyone else outstanding Doctor.
October 12, 2022Michael S.Verified patient
The staff was approachable, very thorough eye exam. Every step was fully explained. I have found a new eye doctor!
April 14, 2016Christine S.Verified patient
Dr, Gard is thorough, clear and answers questions with understandable and helpful responses.
April 1, 2024Joyce D.Verified patient
Excellent doctor. I have been going to him for many years. Keeps up with all the current technology
September 16, 2022Elizabeth G.Verified patient
Great attention from start to finish. very friendly staff I highly recommend this clinic
February 27, 2024Gema R.Verified patient
great communication skills, helped ease my anxiety with seeing an eye doctor
Initials hidden
Entire staff from front desk throughout entire appointment kind and helpful.
September 12, 2024Initials hidden
i was seen by dr alyssa gard who was a great listener and was very helpful!!
July 30, 2024Sadie S.Verified patient
Was seen by a great optometrist, makes great conversation, stays professional, very informative.
December 27, 2018Yamillex L.Verified patient
I was seen promptly.
Making the appointment on line was easy.
March 4, 2025Christine N.Verified patient
My family and I have gone to Chelsea Eye for years. My son had Lasik eye surgery
November 12, 2023Diane B.Verified patient
Skilled care and state of the art equipment. Questions answered clearly and time taken.
October 26, 2021Initials hidden
I booked for Dr Coad, but was seen by a wonderful female young Doctor.
Initials hidden
Excellent doctor great staff vey satisfied with appointment
October 2, 2024Luiz D.Verified patient
Dr. Coad is a top notch physician with a lovely manner.
December 21, 2024Maryann B.Verified patient
It was a great experience
I have been come to see Dr Code for about 18 years
November 29, 2022James H.Verified patient
One of the most professional and hassle free eye doctor appointments I’ve ever had.
February 6, 2019Caitlin D.Verified patient
Very friendly staff at reception! I was seen on time by a very nice doctor.
November 21, 2018Catherine W.Verified patient
I have been going to Dr Coad for years snd the office is terrific
December 29, 2021Michael D.Verified patient
Very positive experience even though I did not qualify for LASIK.
June 8, 2018Tomasz T.Verified patient
Office is efficiently run. Waiting time is minimal.II
May 4, 2023Brian H.Verified patient
Great, attentive staff. Dr. Coad was very nice and informative.
April 27, 2012Margarita V.Verified patient
The best Opthamologist in New York. I totally recommend him?
December 5, 2015Elizabeth G.Verified patient
Excellent testing in pleasant atmosphere. Recommended.
October 19, 2022David D.Verified patient
Dr Yoon was kind, comprehensive, thorough and supportive.
Initials hidden
Great doctor. Thorough, knowledgeable, capable, personable.
January 19, 2016Sunil G.Verified patient
The staff was lovely from the receptionist, to the doctor
December 9, 2018Keith J.Verified patient
Professional efficient and good staff. Great facilities
April 12, 2019Henry M.Verified patient
Always friendly staff and love the new female doctor!!!
January 9, 2018Jonathan W.Verified patient
Dr was very nice. She had a great bedside manner.
February 8, 2021Initials hidden
Chill. Comprehensive. Considerate.
April 9, 2025Curtis V.Verified patient
The best service!
March 21, 2025Giorgi K.Verified patient
Couldn’t find my appointment at first and didn’t send me the forms that needed to be complete prior to the appointment so I had to complete them there which was a hassle. The front desk person had a major attitude to the point where I felt like I should apologize for existing. The doctor that I saw was pleasant. Also was the most rushed eye test I’ve ever had and I have terrible vision so I’m curious to see how my prescription turns out.
Initials hidden
I have nothing but great things to say about my first visit to this office. I’m grateful I have found a new set of eye care professionals !
January 16, 2025Eldo Ray E.Verified patient
I did appointment more than two weeks before. I confirmed my appointment three times before!!! At the end appointment was cancelled by the medical office less than 24 hours before. Medical staff from reception recommended me next appointment in 12 days! I was disappointed. I don’t recommend this medical office because bad work of reception ??????
January 16, 2025Viktor H.Verified patient
I will not be using Zocdoc to make future appts because it was not apparent that I would not be seeing Dr. Coad.
His picture was the only photo that accompanied every msg throughout the app and one of the many confirmation msgs I received indicated that I was scheduled with him personally. However, the receptionist kindly explained that when an appt is made via Zocdoc, a pop up msg indicates patients may be seen by another provider and that they are under Dr. Coad’s supervision; but, no indication of which doctor.
Afterwards, I received this request to review the “office” of Dr Coad with (again) no mention of the doctor who actually did my exam. Thankfully in the end, I was very pleased with Dr Yu. She was very thorough, competent and kind. However, I found Zocdoc’s inconsistent messaging to be confusing and misleading.
January 14, 2025Initials hidden
I've never had a worse experience with an office staff. The receptionist was extremely unfriendly and actually hung up on me while I was talking. I was told to call once I tried out a few new contacts, the receptionist has not told the doctor about my prescription and it's been over a month since I have seen this doctor. I'm still waiting for my prescription but once I receive it I will never go to this office again.
December 19, 2024Kara M.Verified patient
Doctor knew I was there to get an eyeglasses prescription. I did the tests. She said she would email me the prescription. They billed my insurance for an eye exam. I never got the prescription. When I called and told them I hadn't received it, the receptionist told me that I need to pay an additional fee, not covered by any insurance, in order to get it. Is that even legal?
Initials hidden
It was easy and fast. I made the appointment the night before and was seen at the time of my appointment.
The doctor was cordial and professional. Good job!
November 19, 2024Jill D.Verified patient
Great!
November 13, 2024Marcos G.Verified patient
I have been a patient of DR Coad for years and was VERY SPECIFIC that I only wanted my appt to be with as per Dr Coad’s instruction. Thu booked me with an associate and then acted like it was my fault that the appt was booked wrongly. He is wonderful but his office staff have been awful for years. It’s very difficult to continue to see him when you have to deal with these people to do so. May be time to change providers.
October 26, 2024Initials hidden
I did not see my doctor however the doctor I did see was very nice, knew my medical eye history,attentive,smart,competent and very helpful.I would see her again but it would have been nice if the office did identify tat I would be seeing another doctor and give her name. I was also seen by a very nice optomitrist assistent., overall great visit.
October 24, 2024Juanita E.Verified patient
excellent!
September 12, 2024Michele K.Verified patient
Really great experience
August 27, 2024Michael T.Verified patient
Dr. Gard was great! Super personable and helpful!
August 9, 2024Initials hidden
I actually saw a female doctor not who I booked here but I loved her she’s great. Only negative is wait time as I booked this on a lunch hour break and they didn’t see me for 30 past my appointment and I had to run back. Very thorough and kind.
May 2, 2024Melissa M.Verified patient
Very attentive and professional staff
April 12, 2024Gema R.Verified patient
Super doc
March 29, 2024Laura G.Verified patient
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