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Chicago Gastroenterology, LLC
4.65
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.65
Wait time
4.51
Bedside manner
4.73
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Chicago Gastroenterology, LLC
2222 W Division St, Ste 235, Chicago, IL 60622
Today, Sep 5 – Fri, Sep 18
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at Chicago Gastroenterology, LLC (0)
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Chicago Gastroenterology, LLC
Highly skilled gastroenterologist. Compassionate and
dedicated. Board-certified in internal medicine and
gastroenterology. These are just a few of the reasons
why you can count on Samuel F. Castillo, M.D. and Nurse Practitioner Natalia Torres, to deliver
excellent care and outcomes. When patients with GI
and liver problems need specialty care, The practice
is available to quickly assess patients, manage short or
long-term care and help them regain their health. Our Nurse Practitioner will see patients in the clinic and the doctor will do procedures and some follow up care.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.65
Wait time
4.51
Bedside manner
4.73
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
293 reviews
Most relevant
Dr. Castillo simplified the issue in a way that it made it easy to understand why the issue occurred in the first place.
January 7, 2015Benjamin H.Verified patient
Glad I made the appointment. Very knowledgeable. I am already feeling better with the prescription he gave me.
October 16, 2014Daniel O.Verified patient
The doctor needs to be more respectful and sensitive toward the patient. #Rude is not a bedside manner.
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This was my follow-up appointment and he was very thorough explaining the action steps to take and why.
October 19, 2021Brian D.Verified patient
Very personable and patient - he answered all of my questions and didn't make me feel rushed in the least.
June 28, 2016Rachel E.Verified patient
This was overall a great experience! Dr. Castillo was extremely friendly and was very helpful! 5 stars!!
December 22, 2017Evan S.Verified patient
Great doctor! Very friendly and listens to all your questions to help determine the right path for you.
October 27, 2015Nina J.Verified patient
He listened to everything I had to say and helped me make good choices based on my medical history.
March 18, 2016Steven K.Verified patient
This doctor is a great listener and professional. He explained things were you understood it.
June 27, 2013Initials hidden
Very personal and made me feel comfortable, thorough, not pretentious took time to explain
Initials hidden
They're very polite and the waiting time was really short, I highly recommend this office.
January 13, 2017Alfonso A.Verified patient
Dr. Castillo is great and was lovely to work with. I have future appointments scheduled!
January 21, 2018Initials hidden
Takes his time to cover all the bases. Informative and friendly. Couldn't ask for more.
June 8, 2017Russell H.Verified patient
He was very informative, explained everything to me clearly ! I will be going back!
October 24, 2013Deborah H.Verified patient
Doctor was listening and answering my questions about my digestive problems.
December 1, 2022Iris C.Verified patient
Dr Castillo has great bedside manner and was very helpful. I highly recommend him!
August 13, 2012Arin C.Verified patient
He took so much time and attention and really seems to care about his patients.
Jessica L.Verified patient
Long time of waiting (come earlier 30minutes), but everything else was perfect!
February 24, 2015Monika J.Verified patient
Dr. Castillo was very friendly, he didn't mind answering any questions.
December 6, 2012Carl B.Verified patient
love going here not long an every thing was well can't wait to go back.
August 26, 2012Davon C.Verified patient
Great doctor. Truly cares about his patients and listens attentively.
Musse B.Verified patient
he was on time help us did not take long can't wait to go back.
August 18, 2012Davon C.Verified patient
The stuff is very polite and dr concern about my health
August 13, 2026Alfonso A.Verified patient
Helped me w/ some concerns I had and a legit gastro provider
Initials hidden
She is very knowledgeable, addressed my concerns, and answered all of my questions clearly and with ease
Initials hidden
Natalia was great, she took the time to make sure I understand the issues I was experiencing.
July 13, 2024Edwin R.Verified patient
Great service appointment are available fast
Office staff is great
Overall great service
MPVerified patient
She was very professional and very knowledgeable about all of the topics that asked for.
ARVerified patient
Very professional and Friendly! Natalia was awesome, can’t speak highly enough!
ACVerified patient
Great service
Fast appointments
Great staff
Over all wonderful Experience
MPVerified patient
Was very smooth and easy to talk to. Te staff was wonderful
CGVerified patient
I went to see Dr. Torres for a chronic constipation issue. Without asking any questions or examining me in any way, she told me it was genetic and I just have naturally slow motility. She recommended medication indefinitely with no other natural solutions. I wanted to help get to the bottom of my issue, but made absolutely no progress.
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The doctor listen to what I had to say and she was very concerned she booked surgery right away I have to call her to share the fact because I have a urinary tract infection the procedures cannot be done until the infection is gone
February 15, 2026Elaine C.Verified patient
I would highly recommend Natalia to anyone who is seeking a sympathetic and understanding provider. She asked lots of questions and made me feel like I wasn’t crazy with my symptoms. The whole office speaks Spanish too!
July 23, 2025Gillian R.Verified patient
I left my appointment today feeling extremely heard, respected, and satisfied. I highly recommend Natalie Torres. I’ve send a lot of Gastro specialists and this was the first time I left hopeful and that my story was listened to and validated.
March 7, 2025Sophia R.Verified patient
Ms. Torres’s office was a stellar experience. The staff is incredibly friendly! I had a little trouble finding the office, but all the staff are very helpful in directing the way!
February 10, 2025Chiamaka M.Verified patient
Good experience
Initials hidden
Great provider, very thorough at evaluation and considerate as well and more helpful than typical medical appointments by being generous and thoughtful about treatment options and radiology for the best (at the time) ways of testing / evaluating and solutions. Really cares.
Initials hidden
I was very happy with my experience. I felt comfortable and like she listened to me. She actually ordered testing instead of telling me it’s just IBS, drink more water or it’s probabaly just stress. I’m excited to maybe finally get some answers to my issues.
December 14, 2024Brittany C.Verified patient
I was very satisfied with the service I received. She listened to my concerns and gave great input. She also was able to see my medical records and spoke with me about ensuring my services were streamlined with one provider. The office staff was kind and efficient.
October 19, 2024Monisha J.Verified patient
I was seen in a timely manner. Staff was very friendly and patient with me. They answered any question and addressed my concerns thoroughly.
August 12, 2024Roberta D.Verified patient
Thank you for providing me great care and listening to my concerns and needs.
MMVerified patient
He was very helpful and excited to figure out what is wrong.
March 16, 2026Rita K.Verified patient
Thank you for taking my concerns seriously!
March 21, 2026carolina Q.Verified patient
I came in for symptoms that the doctor didn't even examine. I left with a referral and a prescription. It was unclear why I was referred to another specialist,. The prescription was clear.
March 9, 2026Olivier G.Verified patient
Appt itself was fine. But upon receiving abnormal test results through portal, have not received any follow up guidance or doctor notes. It’s been more than a week. Called office multiple times and it’s impossible to get in touch with.
Super frustrating and disappointing
February 19, 2026Maia B.Verified patient
Dr. Jarava was very kind, supportive, humble and knowledgeable.
He discussed my chronic complex issue thoroughly, recommended all sorts of investigations and imaging needed, and went on to put a well-rounded plan. Will definitely be following up with him.
December 1, 2025Rawia M.Verified patient
Friendly staff
November 13, 2025Augusto Y.Verified patient
I really like Dr. Jarava. He took the time to answer all my questions and was kind and thoughtful throughout. I have been having stomach problems for a while and he has helped me form a plan to alleviate my symptoms. Glad I saw him
RLVerified patient
The office staff were very polite and efficient! Dr. Jarava was very knowledgeable, helpful and had a great bedside manner. Overall great experience with this practice! Highly recommend!
MCVerified patient
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