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Choice Family Urgent & Primary Care

3 specialtiesSpokane, WA • 2 locations
4.80

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.80
Wait time
4.81
Bedside manner
4.91
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details

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Available appointments
Choice Family Urgent & Primary Care
11402 N Newport Hwy, Ste A, Spokane, WA 99218
All provider availabilityAll provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
2 office locations
Choice Family Urgent & Primary Care (1 of 2)
11402 N Newport Hwy, Ste A, Spokane, WA 99218
Get directions
Choice Family Urgent & Primary Care (2 of 2)
11402 N Newport Hwy, Ste A, Spokane, WA 99218
Get directions
1 of 2

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Choice Family Urgent & Primary Care

Appointments available by calling or walk in, or visit our website at choicefamilies.com

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.80
Wait time
4.81
Bedside manner
4.91
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
83 reviews
Most relevant
Ensure you call them that they are aware you set an appointment so they don’t try to see walk ins that arrived before you
Verified patient
The usual new patient paperwork. However, I was seen right away and everyone was friendly and thorough.
Verified patient
Andrea Johnson was very kind, she listened and was very helpful with what I needed.
Verified patient
Visit was short and sweet, doctor was very helpful.
Verified patient
Best doctors office visit I've had in years. This is how it should always be. Caring, thorough, friendly, and really listened. .
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I would absolutely go back! Everyone there was absolutely friendly quick efficient and helpful. Kimberly Dotson was so kind.
Verified patient
She was a very thorough doctor and took the time to listen to my concerns and explain to me what she thought
Verified patient
I would positively describe my experience to a friend. Overall I would recommend her to any of my friends!
Verified patient
Very friendly staff. Super clean, got in right on time, and The doctor was amazing, empathetic, and knowledgeable.
Verified patient
Kim is very thorough. She listens well and has good rationale for her recommendations.
Verified patient
She was amazing! I was helped very fast; she was so kind and patient. I would recommend!
amazing and kind staff with great bed side manner
Verified patient
Great overall experience. Entire staff was great.
Verified patient
12/10! I’m thrilled I stumbled across this clinic through Zocdoc and will be back for primary care. Kimberley Dotson was wonderful in every way. I felt seen and heard and cared for. She earned my trust and I look forward to starting primary care with her. Everyone in the clinic was friendly and it wasn’t overly busy either.
Verified patient
Kimberly and her staff were amazing. I was also seen right away and on time which is an understandable rarity these days. Highly recommend!
Verified patient
Very professional, listened to all my concerns and and asked question for clarifiaction. Very friendly. Explained everything that was being done and recommended, the how and the why and making sure I was aware and understood. The rest of my family will be coming here.
Verified patient
Kim listens and always makes me feel welcome.
I felt comfortable and understood
Verified patient
The staff and provider were all very nice and welcoming. Provider was very thorough and helped me understand what tests were being done and why. She listened to and addressed all my concerns and we made a plan to address each issue I came in for.
Verified patient
Friendly, grounded, down-to-earth, you won’t find a better doctor who is concerned about your whole being mind and body. I’ve seen a lot of doctors since my traumatic head and c-spine injury and Kim has come across as having the most COMMON SENSE, so far. She is now my go to doctor… I see her before I see any of the other doctors to guide me through their recommendations.
Verified patient
I enjoyed my visit. This was my first appointment! The office was clean and the lady upfront was nice and prompt. I was taken back and it was a quick process to get vitals and then wait for the doc! Once she came in I was greeted with a smiling face and a “nice to meet you”, I immediately felt at ease. She was very thorough with the physical exam and going through all of my medical history/information. She listened well and was so thoughtful of my health anxiety! Which I really appreciate. She recognized how my anxiety can appear as physical symptoms and was great at communicating how that could be a factor into my health concerns, while also getting me set up for labs to make sure I’m all good! I really appreciate her thoughtfulness and how she communicated which was kind + professional. I look forward to seeing her again.
Verified patient
Highly recommended it! It's hard to find a good PCP in the Spokane area. I found this office, and I am very happy with this provider, who actually respects you as a patient and takes the time to listen and address your concerns. I am very happy with the care provided, as well as the referrals that I have received. The office visit is a very pleasant experience, and they are never late. This is a provider that I highly respect. I am happy with the care I received, and truly, no provider in Spokane will provide better care to patients than this one.
Verified patient
Great service will be back in the future!
Verified patient
Awesome! Thank you
Verified patient
This doctor completely dismissed any of my concerns, didnt communicate what she was doing or how she'd be touching me, didnt communicate a follow up plan or what would be done for my care. 0/10
Verified patient
Very friendly and professional! I was late and they still got me in for evaluation and asked more questions in 15 min then I've ever been asked by any Care Physician I've had prior. They seem to care about you which is really appreciated.
Professional service
Verified patient
I had a great experience with my appointment with Dr. Kimberly. The staff are quick and very approachable. Dr. Kimberly is a good listener and so accommodating She covers everything that she thinks might be a concern regarding my health. I greatly appreciated it and will highly recommend it to my families and friend.
Verified patient
I usually don’t like going to hospitals or clinics but despite my nerves going into the clinic, there was a more homely feel and peaceful video montage of landscapes. Once Kim saw me it was easy to open up to her and I definitely looking forward to seeing her again.
Verified patient
Kim was AMAZING! Hands down the best doctor I've ever been to. She seriously took her time to get to know me and my health issues/concerns. I wish that all doctors were like this! So glad I found her on ZocDoc and now have a new primary!
Verified patient
Kim is an Awesome Doctor, she is a very competent, speaks clearly, she LISTENS and CARES….you won’t find a better doctor in the area. PERIOD!!!
Verified patient
I was so impressed on how she listened. She took notes. Her staff was just as Amazing! She answered my questions that I had for her. She’s easy to talk to. She really loves what she does and she loves her patience. I recommend her to anyone that is looking for a new doctor.! ? so happy that she is my new primary care ?
Verified patient
KIM IS THE BEST DOCTOR EVER!! She cares about her patients and spends so much time talking and caring. I’ve never met a doctor like her! I cannot speak highly enough of this office! The staff is unbelievably kind, friendly and fun!
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