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CitiDental
2 specialtiesWest Roxbury, MA • 3 locations4.82
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.87
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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CitiDental
172 Spring St, West Roxbury, MA 02132
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Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaDelta DentalGuardian
3 office locations
1 of 3
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CitiDental
Welcome to CITIDental Boston. We have assembled the finest group of dental professionals in Boston to provide the best patient care. Our dentists and entire staff of dental professionals are committed to treating our patients with state-of-the-art dental treatments and compassionate care in a comfortable, relaxed environment.
We want our patients to be informed decision makers and understand the health issues they may face. To provide comprehensive patient education, we have developed our website to include detailed information on a wide range of topics. You can find information about each dentist in our practice and our dental treatments, including dental implants, cosmetic dentistry and specialty dentistry.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.87
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
626 reviews
Most relevant
dental eval, reasonable plan produced. we'll execute and see how it goes. so far, would recommend.
October 29, 2025William C.Verified patient
Bedside manner of the dental assistant was horrible. Doctor was great! I wish I could rate them separately.
May 22, 2024Luke M.Verified patient
This is my first visit with Dr. Hoang. It went great. She gave me all tge information I needed to make an informed decision.
November 14, 2018Carla M.Verified patient
Great location with friendly staff. I just had x-rays and an exam taken today but still great service and bedside manner
Paola M.Verified patient
They provided great information to help me understand aspects of the exam and learn how to better address issues
Initials hidden
She was great! I received two fillings and a crown. She had me out of there in less than two hours, pain free!
June 30, 2015Tyler A.Verified patient
Dentist was great. Great communication and plan of attack for someone who hasn’t seen a dentist in ages.
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Very friendly and attentive staff. No wait time for first appointment. Dr. Hoang was very nice and gentle.
Nicole R.Verified patient
I never go back there ever again .. bunch of mean unprofessional people .. staring with the Dr.
April 1, 2021Iris C.Verified patient
Dr Hoang is very friendly and she definitely knows what she is doing. She is my favorite dentist.
October 9, 2014Initials hidden
it was very great. i highly recommend her and i will visit her again in my next appointments
June 3, 2015Norah A.Verified patient
I loved this office, the staff were friendly and the place felt very welcoming.
June 27, 2023Farihah C.Verified patient
Best dentist visit I've had. Clean office and friendly staff who are very with it.
Initials hidden
The best dentist in all aspects and the best staff! Love Dr. Hoang and her staff!
June 18, 2015Connie S.Verified patient
This people the personal and the doctor I so Unprofessional ever again
April 7, 2021Iris C.Verified patient
Very friendly and helpful staff and walked me through the whole process.
January 20, 2016Al C.Verified patient
Great customer service, gentle, and explained everything along the way!
September 22, 2018Coreyann S.Verified patient
Everytime I come I have a positive experience! Dr. Hoang is wonderful!
JBVerified patient
Great bedside manner, but the hygienist I got was also pretty amazing!
January 1, 2020Helen A.Verified patient
My first dentist. Explained a lot to me. Supper nice personal.
November 10, 2015Jian F.Verified patient
All the staff at the office was very welcoming and friendly!
March 7, 2018Kayla W.Verified patient
Best dentist I've ever been to...make your appointment now!
Initials hidden
Very informative and took the time to explain everything.
January 17, 2017Initials hidden
Professional, friendly and experienced in her field.
August 7, 2015Andre R.Verified patient
Dr Hoang & her staff are pleasant & professional.
Ayan GVerified patient
Dr. Chao Huang, I saw her today, she was very friendly and answered all the questions I asked her explaining to me what everything was. They took an X-ray first, and then a scan for a night guard. She explained to me several course of treatments and she was very smart and knowledgeable.
March 17, 2026Initials hidden
She was awesome! I’m terrified of the dentist and she made me enjoy the process. She has a super sweet dog that made it so much more enjoyable too.
December 6, 2025Initials hidden
The doctor’s office staff called and texted to follow up about my appointment. After arriving, staff was friendly and check in was quick. I was seen 5 minutes after arriving. I had not visited a dentist in nearly a decade. Dr. Hoang was kind, patient, thorough, and a clear communicator. Diana performed my deep cleaning and did the Novocaine injections. She did a great job. She was friendly and also made sure I was comfortable throughout the procedure. She provided clear instructions for after care and took the time to accommodate me in to her very busy schedule for my follow up appointment. Everyone was great to interact with and I’m very happy I chose to establish care here. Highly recommend to anyone, especially new patients!
November 27, 2025Gabriella P.Verified patient
She was great.
November 19, 2025Niloofar C.Verified patient
Amazing! 10/10.
October 14, 2025Emmanuel A.Verified patient
The dentist wanted to charge me something weird. I called the insurance and the attendant said it was abusive and wrong, and that the benefits of the plan were never checked with Delta Dental.
February 14, 2025Wellington O.Verified patient
I was seen by Dr. Santana, I loved her!
December 11, 2024Luna P.Verified patient
Awesome! Will definitely go back!
October 21, 2024Cindy T.Verified patient
Nice place. Good people. Highly recommended.
Initials hidden
very nice, on time, but i felt rushed at times
March 13, 2024Initials hidden
Unfriendly staffs and office
Initials hidden
Great office and even better hygienists and Doctor. They are always very gentle with me and my anxiety.
The receptionists were a little off putting to me because I booked through Zoc Doc, my previous appointments didn’t show through my original profile. One of the receptionists said “It’s the lack of effort for me” and didn’t see me standing at the desk and when she looked up she said “Oh.” They didn’t even bother to ask “Have you been here before?”.
Initials hidden
Friendly and knowledgeable staff.
February 12, 2024Dudley H.Verified patient
Beyond grateful for the experience I had on CitiDental. Dr. Chau Hoang is excellent. Right away I felt comfortable. She went straight in with the issue with a delicate touch and professionalism. If you are interested finding a Dentist in South End don't hesitate on visiting this clinic!
January 29, 2024Yaniel P.Verified patient
Great service and nice office
May 8, 2023Tai P.Verified patient
This dentist made me feel terrified and unsafe. They quoted me for a 5 figure bill and stated I needed to do it immediately. The hygenist wanted to schedule me for a deep cleaning (the following week) even though the dentist later said it was unnecessary. I got a second opinion, and none of the procedures were necessary and grossly overstated. Check their Yelp reviews, a very untrustworthy place. Stay away.
Initials hidden
GREAT
December 1, 2021Keila L.Verified patient
Wonderful experience.
November 18, 2021James Q.Verified patient
I had a great experience! Everyone was very friendly and it was all women which was great! They helped me book my next appointments and gave me useful recommendations for how to take care of my teeth.
November 11, 2021Naomi D.Verified patient
Excellent!
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This office was great location easy to access via bus or train. The staff was very friendly and helpful when it came to insurance. I went in for a cleaning. The doctor came in and talked to me and explained the x ray and pictures to me. She was through and knew what she was talking about. I am going back for a filing. I definitely recommend
August 5, 2021Atiyah S.Verified patient
Wow, this office was great! I was uninsured for many years and finally went to a dentist after about five years away. I was quite nervous about what state my teeth would be in, what treatments I'd be in for, etc.
I have to say, if you are nervous about returning to the dentist after a long absence -- this is the place for you. They were so polite and supportive, non-judgmental, and very tuned into my needs and concerns. I am so glad I chose to go here.
July 23, 2021Chris C.Verified patient
The service I received was excellent!
I was able to complete my new patient documents online which sped up the check in process. The office was clean, open concept and had great music playing on the speakers. I was even greeted by an adorable dog - not at all a bad way to start the day (I had an 8am appointment)!
All of the staff were friendly and knowledgeable. The doctor was professional - she listened to me and was able to ease some of my anxiety about the condition of my teeth. I really loved that the office used modern technology for accuracy, efficiency and less pain for the patient.
I would absolutely recommend coming here!
July 19, 2021Natasha S.Verified patient
Best service, fast, friendly and professional ??
May 6, 2021Qusai A.Verified patient
Dr. Hoang and her team are absolutely amazing! Just completed my new patient exam and walked away with a very clear understanding of my dental health and have already set up my next appointments. Dr. Hoang explained everything she found very clearly and was able to show me exactly what she was seeing and why she was recommending the next steps.
Also, her dog Mustard is super cute and I love the gentle house music to create a relaxing but modern vibe.
February 22, 2021Timothy W.Verified patient
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