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City Eyeworks Optometry
Optometrist121 Spear St, San Francisco, CA4.96
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.89
Bedside manner
4.99
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
VSP
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
All procedures
See if they’re in-network
Available appointments
All provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaVSP
1 office location
Providers at City Eyeworks Optometry (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.89
Bedside manner
4.99
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
235 reviews
Most relevant
Quick but thorough exam, very good explanation of all tests and results, and friendly staff.
March 4, 2025Brittany R.Verified patient
she is so professional but also has a wonderful bedside manner and is very friendly and open. i had a wonderful experience!
Initials hidden
Dr. Kuo was absolutely wonderful and made me feel comfortable throughout my entire visit. I would recommend her to anyone!
Lauren M.Verified patient
Pretty good. Will do my next exam next year here again
February 27, 2026Haoyun X.Verified patient
Dr. Kuo was amazing! She answered all of my questions and made me feel comfortable talking through everything.
August 15, 2019Tom L.Verified patient
Very pleasant personality. Comprehensive evaluation of my symptoms, not your typical rushed doctor visit
July 21, 2021Initials hidden
Very professional - fast - have the latest tech (retinal camera machine so you don't need to get dilated).
ALVerified patient
Extremely caring, conversational, friendly, diligent and professional! Would absolutely recommend her!
March 7, 2020Fabio V.Verified patient
Dr. Kuo was very friendly and conversational, which made the appointment fly by. Highly recommend.
Kavi K.Verified patient
Great experience. Dr. Kuo was very professional and explained everything in details.
July 26, 2022Initials hidden
Great visit, very quick and professional. Wonderful office staff.
Highly recommend!
Martha D.Verified patient
She was happy to answer any questions and was very patient. 10/10 would recommend!
October 8, 2019Tassaya C.Verified patient
Dr Kuo is really professional, friendly and caring! highly recommended!
September 15, 2022Yuhan Z.Verified patient
Everything was great. Dr. Kuo was very thorough, informative and personal.
June 26, 2020Quintin G.Verified patient
Professional, friendly, informative & patient, esp., w/ all my questions!
MBVerified patient
Jennifer is absolutely fantastic! Best eye do I’ve ever had!!
April 19, 2021Stanley A.Verified patient
Dr. Kuo is really friendly, knowledgeable, and efficient.
Initials hidden
Great, very detailed, friendly, latest technology.
TSVerified patient
Wonderful staff & Doctor. Despite going in for a somewhat different reason than listed on the preliminary form (which I wasn't sure what it would have fallen under), Dr. Kuo helped with the issue on top of a regular eye exam. And unlike a few other reviews I've read from nearby offices, she and the staff made it clear that the retinal imaging would cost extra on top of the co-pay which was very welcome.
Overall, a great experience and I recommend anyone who's even remotely nearby to give them a try.
Phillip G.Verified patient
Dr. Kuo was friendly but professional at the same time. She listened to all my concerns and answered all my questions, and explained everything in a manner that I understood while also explaining medically what was happening.
February 13, 2026Initials hidden
Dr. Kuo has been our Optometrist for years. Even after moving away from the city, we still prefer to get our eye work done there. She's super friendly and extremely knowledgeable. Staff is equally good and the selection of eyewear is strong. 5 stars!
February 13, 2026Ben W.Verified patient
I have always felt so well taken care here. The caring approach to finding a custom solution to my particular vision issues makes me feel "seen". I feel fortunate to be a patient here.
February 9, 2026Kai B.Verified patient
Dr. Jennifer is very friendly and is a great communicator. She explains everything she's doing to me and very helpful in educating me in my eye care. Everyone at the office is really nice and friendly. Highly recommends this office!
February 5, 2026Joy R.Verified patient
Amazing!
Initials hidden
Great experience. Super professional, patient and knowledgeable. She explained my diagnosis calmly highlighting the good, bad and ugly with very nice, yet straightforward wording. Super recommended!
January 24, 2026Ignacio G.Verified patient
Dr. Kuo is the best optometrist in SF. I’ve been a returning client for years! She carefully explains all the tests performed and patiently discusses the results and addresses all of your questions/concerns.
I didn’t want to wear contacts and reading glasses. Under her care, Dr. Kuo has adjusted my contact prescriptions so that I haven’t needed to use reading glasses over the past 5 years. She gives me trial pairs of contacts to test which prescription level I’m most comfortable with before I order my annual supply.
Dr. Kuo truly cares about her patients. If she refers you to a specialist, she will follow up with the other doctor for their results. I highly recommend Dr. Kuo and City Eyeworks!!
January 31, 2024David L.Verified patient
Best eye doctor I've had in recent years. Clearly and transparently explained all steps of the exams and discussed best / recommended courses of action along the way. Thanks!!
November 22, 2022Initials hidden
Dr Kuo is great. She is thorough and caring, and always made me feel comfortable during visits. Highly recommend her to anyone in the area!
January 18, 2022Katie C.Verified patient
Dr. Kuo is outstanding: thorough, patient, warm, very knowledgeable. She took a lot of time to answer my many questions and to find solutions for my deteriorating vision. Very highly recommended.
November 18, 2021Initials hidden
Very thorough and nice!
Initials hidden
Great experience! The exam was really quick and in-depth, and they did a great job sanitizing surfaces and adhering to covid safety guidelines. Highly recommend!
August 3, 2021Vijay U.Verified patient
Doctor was highly communicative and listened to my concerns. She tried to offer different options for my needs, and took her time to explain all the steps.
Initials hidden
Have been going here for years and recommending friends any time they are searching for an optometrist. Great doctor and staff.
May 11, 2021Kristen D.Verified patient
Jennifer was very kind, attentive and saw me before my scheduled time. I couldn't imagine a better experience. Will definitely be back!
March 2, 2021Spencer C.Verified patient
Dr. Kuo is fantastic. I’d highly recommend her and her practice to my friends and family.
She’s very knowledgeable, personable, and honest with pricing.
The receptionist was also very friendly and helpful.
Finally, the office was modern and clean.
January 5, 2021Tomi A.Verified patient
Jennifer is super duper friendly and kind! She makes you feel very comfortable and answers all your questions. Highly recommend!
December 1, 2020Initials hidden
One of the best experiences I've had! As a new patient, I was seen right after I filled out a short questionnaire.
I went in for an eye exam for an irritated eye. They were super kind and informative. She answered all my questions and thoroughly gave me my course of treatment as well as gave me coupons for eye drops I needed.
They were also very transparent about my insurance coverage, which I appreciated. I already knew beforehand that they weren't in-network for me, but they gave me a call in advance and let me know.
I was quickly in and out with no problems!
Initials hidden
Dr. Kuo was so professional and patient, she provided me with several options, and explained each one of them to me thoroughly. I highly recommend her to anyone who is looking for a knowledgeable and caring optometrist.
November 6, 2020Nina(qiyao) W.Verified patient
Dr. Kuo is knowledgable, transparent, kind, humble, and thoughtful. She actively listened to what was important to me. She also took the time to explain her evaluation, the tools, and the next steps. The office also takes your insurance into consideration when making recommendations (e.g. which frames are covered 100%) and provides transparent pricing throughout the appointment. I look forward to returning!
Initials hidden
Dr. Kuo is very warm, and patient when it comes to answering questions. The technician in the office is also very effective at glasses frame adjustments. I have already recommended this practice to a couple friends.
Kathy L.Verified patient
Very professional, thoughtful, detail, and thorough! I appreciate her proactive efforts to follow up without being prompted to do so. Highly recommended.
Initials hidden
this was my best optometrist visit ever! jennifer did a great job of explaining what exactly was going on with each part of the evaluation, and i felt right at ease. as much as it is weird to say this, i'm looking forward to my next visit!
March 16, 2020Jonathan W.Verified patient
Jennifer Kuo, was prompt, polite and kind. She has a great ability to break things down for a layman and layout any next steps in a clear concise manner.
Highly recommend
November 25, 2019Maxwell W.Verified patient
Dr. Yee was very thorough and so kind! Helped me understand my condition and gave me samples to try to get it under control. Will definitely recommend! Excellent bedside manner and patient.
August 24, 2019Karen C.Verified patient
Jennifer is a great eye doctor. She’s nice and very knowledgeable. She doesn’t mind if you have a lot of questions and would patiently answer them. What I really like about her is that she never pushes you toward any service or product that you don’t need.
August 15, 2019Milagros L.Verified patient
Jennifer was awesome. Super informative and a very thorough exam. Would highly recommend. Only comment is to update the signage outside with her name, or tell new customers that the office still has the old doctor's name.
July 3, 2019Jeremy B.Verified patient
I met with Dr. Frank and had a wonderful experience. My first vision exam in over a decade so I was a little nervous, but Dr. Frank (previously a professor at UC Berkeley) welcomed and answered my questions with a delightful sense of humor. I walked away learning a lot about my eyes and optometry. Will be going back again!
May 31, 2019George S.Verified patient
Awesome crew!
AZVerified patient
This was a great experience!
TDVerified patient
Great service & fast, def recommend.
JBVerified patient
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