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CityMD
4.20
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.20
Wait time
4.13
Bedside manner
4.44
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare

Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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All procedures
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Available appointments
All provider availability
CityMD - Richmond
2187 Richmond Ave, Staten Island, NY 10314
All provider availabilityInsurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare

30 office locations
CityMD - Long Island City (15 of 30)
25-18 Queens Plaza South, Long Island City, NY 11101
1 of 30
Providers at CityMD (0)
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CityMD
At CityMD, we're dedicated to providing exceptional and compassionate healthcare to our community. We know that when you're not feeling your best, you need a warm, inviting environment where you can trust you're in capable hands. That's exactly what we offer.
Unlike many urgent care centers, every CityMD location is staffed with board-certified physicians, guaranteeing that you'll receive the highest standard of medical care from highly qualified and experienced professionals. We are committed to continuous training and uphold the most stringent medical protocols to ensure your safety and well-being. From the moment you step through our doors, you'll experience a caring and supportive atmosphere. Our team is here to listen, understand your needs, and provide clear, reassuring guidance throughout your visit..
We look forward to welcoming you and serving your healthcare needs.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.20
Wait time
4.13
Bedside manner
4.44
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
769 reviews
Most relevant
Great Dr, amazing bedside manners and very knowledgeable.
March 10, 2026UmaSofia S.Verified patient
Very Long wait times
Initials hidden
I went to wrong site but it was no problem! They transferred my appt to this site. Staff was excellent!
April 10, 2026Elba R.Verified patient
I was treated and discharged...
August 5, 2026Chandra C.Verified patient
Had a hearing issue due to the ear wax. Though i had an appointment, the waiting is about one hour. The doctor put some Debrox and then was gone for 20 minutes. Came back and briefly tried pressure washer, since i expressed discomfort due to the water pressure, and doctor just let me go, and left the room. Barely had any communication, left my questions unanswered. The manager was on-site too, and unhelpful either. Manager barely did anything but told me to see another doctor. Took almost two hours and totally a waste of time. Doctor and manager showed no care.
April 26, 2026Initials hidden
Ericka and entire staff >>> 2 thumps !!
May 20, 2026Luis B.Verified patient
I do not recommend making an appointment here. They do not respect appointment times and have neglectful staff that try not to help you.
May 15, 2026Alisa L.Verified patient
The PA and doctor immediately understood my problem and and provided the appropriate treatment.
May 16, 2026Kenneth M.Verified patient
Long wait, horrific bedside manner, left more confused than I arrived.
August 12, 2026Kelly S.Verified patient
Dr Robert Miller was really reassuring and professional. Support staff were great.
September 24, 2025Rosabelle C.Verified patient
Amazing staff and great attention and treatment from Dr Matthew and Medical Assistant. Easy and smooth appointment.
March 14, 2026Angelica R.Verified patient
More than a hour waiting and the staff not friendly at all with really poor customers services and manners.
February 17, 2026Lilia J.Verified patient
Excellent service very accommodating
March 27, 2026Donna A.Verified patient
my experience was fine the only thing is i booked online and still had to wait a while to be seen. Over all it was fine
April 24, 2026joan N.Verified patient
The appointment never happened even though they accepted my insurance online.
July 29, 2026Shavonne N.Verified patient
It was so quick and easy and they were attentive to details.
December 31, 2025Fatai L.Verified patient
This was my first time with any Urgent Care Office. I was impressed that I was able to make an appointment and that the appointment was kept with no waiting. The facility was pristine. The staff was friendly, knowledgeable, and professional. It was a great experience. They took their time with me and I trusted their diagnosis and their treatment plan. I would highly recommend this office.
April 25, 2026William B.Verified patient
no conversation just patronizing writing everything i said off as usual from doctors!
July 21, 2026Initials hidden
Easy and quick help and support for some urgent care.
December 18, 2025Tony H.Verified patient
Dr Schrieiber was professional and knowledgeable. She had a warm personality and reassured me.
May 2, 2026Initials hidden
Efficient and welcoming. Good care and direction given on caring for flu
January 5, 2026Johanna G.Verified patient
nice staff, clean office, very efficient
July 13, 2026Martine V.Verified patient
Absolutely terrible. I had an appointment. Then waited 1 hr and 15 minutes and there were still 2 people ahead of me. So I left
May 19, 2026warren H.Verified patient
Quick and easy visit. Exactly what I was looking for
March 9, 2026Rachael P.Verified patient
My experience was dreadful he couldn’t wait to get rid of me but he did have the receptionist find a place where I could go
January 10, 2026Jere L.Verified patient
I got seen quickly with no problem or issues.
June 2, 2026Joe D.Verified patient
They didn’t honor my appointment time. They put me in th queue with walk/ins
October 5, 2025Kathleen L.Verified patient
Intelligent, informed, patient and caring. I had a great experience!
September 13, 2025Initials hidden
Easy to book; lots of available appointment; doctor was knowledgeable and took care of the problem. Great resource!
May 1, 2026Initials hidden
they claim to offer ear wax removal but do not have the proper equipment and cannot peform the procedure
Initials hidden
Staff was respectful for my request to see a female provider.
March 23, 2026Michelle C.Verified patient
Yes I would go back
Initials hidden
the doctor seemed competent in her attention to my ear-blockage. The condition is still not resolved some days later. I reserve judgment.
April 6, 2026Elliot B.Verified patient
5star Everyone was helpful to us. Not much waiting time overall very much satisfied
December 25, 2025Mohammedi S.Verified patient
The front desk staff was very helpful and got me checked in quickly. I was sitting in the lobby for only a few minutes before I got called back. Quickest I’ve ever been seen anywhere.
July 21, 2026Alexandra L.Verified patient
Very friendly staff. Very helpful. Very knowledgeable. Knew my issue and explained it thoroughly. Answered all of my questions.
May 5, 2026Dominique M.Verified patient
It was my first time at citimd, I had irregular periods. It took me 20 minutes altogether including wait time and checkup. I would highly recommend this place especially when your dr has no appointments available.
Initials hidden
Fairly quick. Ran bloodwork after in-office tests failed to pinpoint illness.
July 14, 2026Initials hidden
Really nice offices. Clear recommendation from doctor. Didn’t feel rushed and gave me good next steps
October 4, 2025Initials hidden
I was able to get an appointment right away. The location was very convenient.
January 9, 2026Initials hidden
Great experience! Was very happy with the consultation and would always come back
December 2, 2025Patricia N.Verified patient
Great
July 30, 2026Oswald B.Verified patient
The admin, Brandon, that took my vitals was absolutely great. Very courteous, respectful and friendly. Provided empathy to my ailment and reassurance in waiting time for tests. The doctor herself, very bubbly and somewhat whimsical which made for a very enlightening experience considering how I was feeling. Very professional and provided comfort during periods of the exam. Very convenient location, easy to book an appointment and office was extremely clean. Pretty good playlist in the waiting area as well.
July 1, 2026Sandra A.Verified patient
The nurses were amazing and professional. I saw Dr. Lam and he was as well.
October 28, 2025Abigail B.Verified patient
I was pleasantly surprised with the service. Was seen promptly and had a great visit. They answered all my needs.
November 6, 2025Emily T.Verified patient
Doctor didn’t do anything besides prescribing a medication for me
August 3, 2026Initials hidden
Very friendly and attentive staff.
April 6, 2026Hanna W.Verified patient
The staff was extremely helpful I’ll recommend anyone to go there great place thx for the service
November 3, 2025Andre W.Verified patient
Friendly staff. Super friendly doctor. Everything was quick and easy!
November 11, 2025Leticia F.Verified patient
Great !
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