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Co-op City at Bartow
3 specialtiesBronx, NY • 2 locations4.68
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
4.34
Bedside manner
4.57
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
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Coop City at Bartow
2100 Bartow Ave, Bronx, NY 10475
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
2 office locations
1 of 2
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
4.34
Bedside manner
4.57
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
190 reviews
Most relevant
Easy to talk to, attentive and gives referrals after listening. Asks if you have any questions and answers them all.
November 5, 2024Munira Z.Verified patient
Everybody was really nice and helpful. Modern and clean environment. Definitely will continue to visit this clinic.
November 5, 2017Miguel R.Verified patient
Good appointment. Doctor was very professional and listen to my concerns.
March 12, 2025Janice L.Verified patient
The facility was a bit old and dated. But overall, the staff were competent and the doctor was thorough.
October 21, 2017Initials hidden
He understood my concern an took care of me same day. Really happy with him will be going back for sure.
May 31, 2017Andrew A.Verified patient
The staff and the doctor were very pleasant. Dr. LAN was studied on my health records first visit..
April 28, 2021Clara H.Verified patient
Dr. Andrew Lan was a great listener and I recommend him as a Doctor to patients of all ages.
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Dr. Lan is an excellent doctor. I recommend him 100%. Extremely professional and respectful.
June 7, 2018Matthew M.Verified patient
Quick, straight to the point, has an urgent care feel.
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On time friendly asked what concerns wrote up a referral and I will have a follow up to cover other topics soon. Dr. Andrew Lan treated my father 10 years ago...He is a good guy.
February 2, 2026BRIAN W.Verified patient
They were all friendly and they called me within minutes after I arrived. I’m glad I chose to go there. They were so efficient,
November 28, 2025Cynthia M.Verified patient
The check in clerk was very rude, Dr. LAN wasn’t asking the questions I was asking him questions and all he did was check my vitals and I came there for a check up. I would not recommend him.
February 19, 2025Wakia H.Verified patient
It was easy
January 20, 2025Kadian S.Verified patient
My initial visit with Dr. Lan was last Friday, November 15, 2024.
I was able to get some questions I have answered. Dr. Lan provided me with several Specialist services to contact and schedule appointments. He then kindly directed me to the lab section for bloodwork. Once I completed my bloodwork, I was free to leave. Overall quite decent visit.
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No bedside manner. He was clearly in a rush and I called him out on it. It felt like I was getting rung out by a cashier. I had to force him to ask follow up questions. All he did was type some stuff and that’s it. I went for a full physical and it was less than a 5 minute conversation where I STILL didn’t get any answers, recommendation or felt evaluated. Avoid at all costs. Terrible doctor with little care whatsoever. Even when I called him out on it he didn’t seem to be bothered or cared to actually do his job
January 25, 2024Andy V.Verified patient
He is a good doctor and communicated well. He listened to what I told him and he asked a lot of questions. I recommend him for everyone.
June 13, 2023Anto L.Verified patient
Effective service, not too long in waiting room
May 5, 2021Anirudth S.Verified patient
very good
December 2, 2019Nicholas H.Verified patient
This is my second visit with Dr. Lan. He is always very attentive and makes me feel very comfortable. The best thing about the visit was the fact that I was greeted from all staff memebers starting from security, to the registrar, the nurse and finally Dr. Lan. They were all very professional!
Thank you!
Tania
October 11, 2018Tania O.Verified patient
Awful doctor. AVOID AT ALL COSTS
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Dr was upset I went to a specialist not connected to the hospital, and asked why did I come to him. He was unprofessional and dismissive, so much so that he neglected to send me test results, the entire purpose of my visit.
October 2, 2018Initials hidden
Horrible doctor and neglegent! Wish i had information to report him to the board of medics! I dont understand how a doctor neglects a patient who has critical health condition
August 22, 2018Jose R.Verified patient
Really good Dr..
Very professional. He was patient and wasn't rushing me like most Drs do.
Zero wait time. I definitely recommend him.
Sara S.Verified patient
Seen Dr.Lan about 3 times last year and about twice this year. I didn’t think he was a great doctor only so so. BUT I’m extremely disappointed with the whole office staff and Dr. Lan. I have a UTI and called his office multiple times at 10am, 1pm and 3pm to either speak with a nurse or Dr.Lan himself. I was placed on hold each time for over 10 mins to be told that a message would be given to Dr.Lan. Now if anyone has had a UTI this is no joke, it is uncomfortable and painful. Nevertheless, by 4:50 I have yet to receive any messages from anyone at that office so once again I call to see if something can be done. To then be on hold for another 10 mins to be told that I need to come in for an appointment - okay that’s fine but this information could have been given to me by at least the 2nd phone call I made. To make things worse his next available appointment was not till a full 7 days later. I work at a hospital and it is completely unacceptable to have patients calling non stop all day to be placed on hold for over 10 mins to then be told to schedule an appointment next week.
I do not recommend this doctor at all - not will you be helped by his horrible staff.
June 20, 2018Tanisha S.Verified patient
Professional and excellent costumer service.
May 25, 2018Hector T.Verified patient
He is a horrible doctor! I would never come back
December 22, 2017Shinum A.Verified patient
Great doctor.
Jason C.Verified patient
Dr. Andrew Lan was very professional. He took all the time necessary to make me feel comfortable as he asked the necessary questions to diagnosis my illness. I love the fact, he is not a pill pusher and listened to all my concerns. All staff members were very kind and pleasant. The facility is a little out dated and a need for circulation of fresh air along with a disinfectant cleaner for restrooms would give the place a more sanitary feel.
November 30, 2017Betty W.Verified patient
It was a quick visit and he seemed nice. I wasn't really there long enough to make any real judgement. The receptionist at the front was pleasant.
June 16, 2017Lynn G.Verified patient
Amazing
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February 27, 2026Karlene G.Verified patient
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November 22, 2025Myra W.Verified patient
November 19, 2025Rathmony S.Verified patient
August 28, 2025King A.Verified patient
April 23, 2025Eloisa C.Verified patient
April 12, 2025Tia D.Verified patient
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March 3, 2025Jose M.Verified patient
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February 22, 2024Taniesha C.Verified patient
February 11, 2024Collin D.Verified patient
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