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Cohens Fashion Optical

Optometrist275 7th Ave, New York, NY
4.59

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.59
Wait time
4.67
Bedside manner
4.71
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
EyeMed
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Available appointments
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All provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
EyeMed
1 office location
Cohens Fashion Optical
275 7th Ave, New York, NY 10001

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Cohens Fashion Optical

Since 1927, Cohen's Fashion Optical has been providing New Yorkers with fashionable eyewear. Located in one of New York's busiest areas, our 275 Seventh Ave., between 25th & 26th Sts., store carries a wide array of well known brands such as Ray-Ban, Gucci, and Fendi. At Cohen’s, we are dedicated to being your eye care professional and providing you on-trend eyewear at great prices!

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.59
Wait time
4.67
Bedside manner
4.71
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186 reviews
Most relevant
Doctor was great but take your prescription elsewhere to avoid being overcharged for glasses and contact lenses in the store.
Verified patient
Dr. Murtha is always punctual, thorough and respectful. Would recommend for routine eye exams or any suspected eye issues!
Verified patient
Friendly staff and quick and easy eye checkup. They had my information readily available from my last appointment here.
Verified patient
What a lovely staff! The test was very professional and Dr. Murtha was very friendly and informative. Thank you!
Verified patient
The visit itself was fine but I wish there was mention that Dr. Murtha operates out of a Cohen's Eye Store
Verified patient
Pleasant and very professional. Explained each test
They were super quick, helpful, and fun to work with. Mercy was wonderful. Definitely recommend.
Verified patient
Everyone was so kind! Definitely referring my friends there and having my checkups here.
Verified patient
The doctor was great, as were Nina and Christina, the women working behind the counter.
Verified patient
Great, knowledgable doctor. Will see him again in the future, and highly recommend.
Verified patient
Great doctor, very efficient, and LOVE the staff in the eyeglass shop up front.
Verified patient
doctor was great and fast, and front of store staff was super helpful as well.
Verified patient
Kind and professional. The entire office went above and beyond. Recommend.
Verified patient
Everybody at the facility was welcoming, polite and very professional.
Verified patient
Very attentive staff. Quick and great eye exam. Will come back again.
Verified patient
Great guy, knew what he was talking about and had my care in mind.
Excellent service from the moment you step in. Highly recommend it!
Verified patient
The doctor was very professional and knowledgeable.
Amazing! Highly recommended. Fast and informational.
Verified patient
Quick, efficient, thorough, professional
Verified patient
Very kind doctor, great experience.
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Verified patient
I am very happy with the attention that the doctor gave me, he is an excellent doctor and his team are very professional, friendly, I am happy to have gone with them
Verified patient
He was very thorough and listens to concerns.
Verified patient
The doc was great
Verified patient
Great place. Friendly and well run.
Verified patient
very professional & attentive! highly recommend!
He went straight to the point (no extra this or that) he was able to see the problem ASAP. The staff was AMAZ'N, they gave me a great deal and the young lady helped me get the cutest pair of glasses to work in.
Love Dr. Murtha!
Dr. Murtha was great. The facility is pretty grimy and uncomfortable. It's a Cohen's store and you're getting seen in their supplies room. The reviews on this are fake for sure. All of the positive reviews lack any details in any way. Dr. Murtha did a good job of diagnosing my vision problem and walking me through the medicine. I left with a prescription and a good understanding of what was going on with my vision.
Verified patient
It was effective and quick.
Verified patient
Unprofessional office. Lost paperwork of mine multiple times. They’re all polite but aren’t functional. Came in for a refill and after weeks of back and forth told me they wouldn’t renew the refill because of liability (bogus) Go to someone else I promise you it will be worth the search to not deal with this office, team, and doctor.
Verified patient
Dr Murtha was very nice and the eye exam was great. I hated visiting his office. The process of trying to get glasses there was like being at a used car dealer. It was horrible. They also couldn't get the insurance numbers right, their prices for frames were outrageous, and they were definitely making up the prices on the spot.
Dr Murtha and the team were great. The diagnostic equipment, showroom & stock of frames may need updating. (I'm not a pro but it gets the job done.) Again,great service!
Verified patient
Nice Staff and Doctor!
Verified patient
Dr. Murtha was quick, efficient and very helpful! He explained each test to me very clearly, made solid glasses/contact recommendations for me based on my results/lifestyle and was very nice.
Verified patient
Thorough
Verified patient
The staff was super friendly, Dr. Kevin Murtha was very good when it came to my prescription and checking my eyes- came out with a new pair of eyes ??
Verified patient
Dr. Murtha was nice enough, but he was clearly rushed and didn't give me the type of attention I had wanted when getting my first eye exam in roughly 4 years. His readings were inconclusive, but slightly worrying about my eye pressure levels, and he did not make me feel at ease, nor did he really do anything other than shove recommendations for other people in my hands and then rush me out the door. The sales people up front were very pushy, trying to get me to buy lenses that were an astronomical amount, something a recent college graduate could absolutely not afford. I was clearly upset and did not want to purchase glasses today, only wanted an eye exam, but the sales person kept presenting me with different options on how to pay, REALLY encouraging me to sign up for some kind of payment plan with a credit card where I would be paying off glasses for the next 7 months. It was a super overwhelming experience and I don't think I'll be returning.
Verified patient
Dr. Murtha was extremely friendly and made me feel at ease during my entire appointment. I have had a small red bump on my upper eyelid for about 5 days, and just noticed over the past day or so that there seems to be an ingrown eyelash in it. I booked my appointment easily on ZocDoc and was happy that the doctor had availability pretty much at any time the next day. I will say that it is my fault that I didn't book an appointment with an Ophthalmologist rather than an Optometrist, because all this doctor could do was look at the bump, tell me that it didn't look infected, and tell me that I should go to an Ophthalmologist if it persisted so that he or she could remove the eyelash. I was charged more than what is indicated on my insurance card and was told this was because I also received a "referral", which consisted of being handed a card for the Ophthalmologist. The overall visit was not bad, and I realize it was my fault for not seeing the correct type of doctor, however I do not believe the pricing was fair or accurate. A bit of a scam.
Verified patient
It was great, they were patient with me since my insurance was giving me issues. Everything worked out fine eventually and I was glad to have been well trained to fit on my contacts. It took me 20 minutes to learn as opposed to lenscrafters where it took me 1 hr with no luck. It was obvious that the training was better here
Verified patient
There was a slight wait time, like 10 minutes or so. The employee in the store room was friendly. The Doctor was cordial and quick in assessing my contact prescription. The doctor gave me a trial size of dailies and kindly also offered a glasses case for me since I didn't have one on me. Then it got really awkward for the wrap-up because I didn't know that daily lenses cost hundreds of dollars more than the biweeklies. That's a big detail to leave out! While I like the convenience of daily lenses, it would be very hard to budget for them. So only after my appointment do I realize the lenses I just tried out are out of my price range, but then the doctor had started working with another patient so I had to schedule a follow-up appointment to get fitted for biweekly lenses. I don't think anyone there was intentionally trying to upsell me, I think they just overlooked that dailies are not in everyone's price range, and they should be more aware of that for future patients.
Verified patient
Dr. Murtha was fine and very professional. My low rating here is for the Cohen Optical front office salesperson. The entire sales process is extremely sleazy, similar to a used car dealership. It seemed like the salespeople are paid based on commission, which is not how medical profession should operate. After my eye exam, the sales person took out a blank notepad, and started writing down a bunch of numbers and then used a calculator to add up all of the different costs for getting glasses. She said I should get sort of special lenses with special coatings, etc and they could also offer financing. When I told her I'll just go somewhere else to get glasses, she hurriedly said they happened to have a special offer that day and could give me a discount. I ended up getting glasses elsewhere for a fraction of the price.
Excellent service, they are super fast, and efficient. Nina was so helpful with making my contacts affordable. They also have a beautiful selection of glasses!
Verified patient
The staff was super helpful sorting out my health insurance (I had a different provider last year), and Dr. Murtha was really nice as well. I brought up concerns about still having headaches/eye tiredness so he took extra time to look into the causes of that. He also remembered that I was (embarrassingly) unsuccessful at the glaucoma test last time so talked me through it this time and was really patient and nice about it despite my struggles. This is my second visit and I'd highly recommend Dr. Murtha to anyone.
Everyone that works here is very friendly,knowledgeable and eager to help! The doctor was very kind and patient, especially with the glaucoma test which is always difficult for me to get through. While my wait time was longer than expected, it was worth the visit. Another staffer was patiently helping an elderly woman sort out her new glasses and he was super helpful to her and really kind and explanatory.
Verified patient
AWFUL. Made me wait nearly 40 minutes (after I had left early from work to make this appointment). Was clearly rushed, had little interest in answering any of my questions. I went to get a comprehensive eye exam (including dilation) but he said it was too late. The sales people at Cohen's were terrible and so pushy, and refused to give me my PD (which the Dr. said they would). Overall a v poor experience, will never go back.
Verified patient
Dr Murtha and his team are excellent, clean and very organized which is very important to me! Dr Murtha answered all my questions and made the exam very painless,They have a wide selection of glasses and different colors which i really like! Their prices are very reasonable which is really good for me since I'm on a budget! I have a very high prescription , the opticians really helped me pick out a sturdy frame and thin lenses! I love the glasses and i love how light they are ! Highly recommend!
Verified patient
Great experience
GREAT appointment. He took his time, gave me lots of options. Also, everyone out in the office / near the frames was INCREDIBLE. Super helpful. I couldn't have asked for a better first eye exam in the city. They're not pushy with getting you to buy frames, however, they really are willing to help and make sure you get the best fit, style, and lens type.
Verified patient