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Condrell Primary Care
4.76
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.71
Bedside manner
4.70
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Condrell Primary Care
5616 Shields Dr, Bethesda, MD 20817
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaUnitedHealthcare
2 office locations
Condrell Primary Care (1 of 2)
4910 Massachusetts Ave NW, Ste 114, Washington, DC 20016
1 of 2
Providers at Condrell Primary Care (0)
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Condrell Primary Care
At Condrell Primary Care, we're focused on making your care experience as personal, convenient, and comfortable as possible. We take the time to fully listen and understand your needs, and then work with you to develop an appropriate plan of action. We want you to be a full participating partner in your healthcare.
The most important part of my relationship with my patients is for me to have the time to get to know them. I generally sit down in my office with all my patients to encourage questions, and to allow me the time to fully understand their needs. I actively engage my patients in the decision making process and treatment options. I enjoy my role as a physician and genuinely look forward to seeing my patients each day.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.71
Bedside manner
4.70
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
2757 reviews
Most relevant
Heather was amazing and very informative ! She made me super comfortable with explaining my concerns! Thank you!
July 13, 2026Theresa B.Verified patient
Fast, friendly and professional. Ease of access and streamlined for a efficient service.
May 1, 2026Ross C.Verified patient
Caitlyn Thomas NP was amazing. Great clinical knowledge and bedside manner
Thank you!
April 16, 2026Adrian B.Verified patient
I have not seen Dr Condrell in my last four visits to his office. However, his staff are very capable and nice.
March 10, 2025Douglas R.Verified patient
This website is great, quick and fast scheduling. Great doctors on record but the profile pictures need some updates
October 5, 2024Xavier S.Verified patient
Front desk was very friendly. I was checked in very quickly.
August 17, 2026Initials hidden
Great follow-up! I had a minor fracture and they took it very seriously and provided professional care.
May 1, 2025David F.Verified patient
Staff members were friendly and it was easy to book online. Sally and her assistant were attentive and solved my problem.
April 22, 2023Initials hidden
I had a wonderful experience at this office. The staff were really friendly and attentive and made me feel very comfortable!
March 31, 2022Initials hidden
She completely ignored my symptoms and refused to provide any advice or treatment. I will not come back
November 17, 2024Joaquin S.Verified patient
My visit with the staff was exceptionally thorough and professional. I look forward to working with them all going forward.
December 14, 2021Brett R.Verified patient
All of the staff are exceptional. They are very warm and very open to listening to any and all concerns. Highly recommend!
May 6, 2022Brian S.Verified patient
I did not get to see the doctor I booked with. I had a good NP that helped
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Incredibly unresponsive. Emails are entirely ignored and calls aren’t returned.
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went to the wrong location and they shifted things around to fit me in anyways very pleased with how nice everyone was
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New to the area and am looking for GP. My experience was excellent and plan to use this doctor as my GP moving forward.
October 12, 2021David J.Verified patient
Everyone was friendly and upbeat, even though it was the end of the day. I felt welcome and listened to the whole time.
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Great office, great staff going back in a week for the next test.
They made me feel very comfortable.
August 29, 2024Kitty C.Verified patient
I was fine. I just wished someone would have contacted me after the results from my blood work on Tuesday.
February 22, 2024Kelly C.Verified patient
It was short wait, everything done quickly and very friendly personnel from reception to blood work.
July 23, 2024Douglas F.Verified patient
Appointments with Heather and Dr.Condrell are always informative and efficient and the team is very kind and helpful
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Great care and very good treatment in this office.
June 8, 2026Christine M.Verified patient
I felt incredibly heard by the provider and feel confident that I’ve established a good primary care office!
February 7, 2023Carolynne B.Verified patient
Caitlyn is excellent. Good listener. Empathetic. Offered good advice and a range of options for an issue I am dealing with.
May 12, 2025Trevor K.Verified patient
Staff was great. No wait time. Glad for Saturday hours. Would highly recommend this practice.
January 11, 2025Mary C.Verified patient
This NP listens and takes care of things right away. As soon as the call was over my prescription was waiting at CVS.
February 2, 2026Shawna S.Verified patient
A caring doctor who listened and cared. Very professional and answered all of my questions or concerns. Easy to talk to.
Duncan R.Verified patient
My doctor was incredibly kind and helpful. I’m so happy I found someone I feel like I can trust with my health.
July 22, 2026Eva K.Verified patient
Dr. Lyford is a great listener and very knowledgeable! I Highly recommend you see her for your healthcare needs.
Dave W.Verified patient
Very nice doctor and staff at this office. Prompt service and attention to detail.
March 10, 2026Priyanka D.Verified patient
Very prompt and timely. Attention to detail and responsive to my needs.
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Very nice environment with a friendly environment and an amazing provider!
April 11, 2026Jenna B.Verified patient
Dr. Lyford was great! Extremely professional, right to the point, and provided helpful information.
December 23, 2024Caroline W.Verified patient
Very caring doctor that helped examine my issues in a timely manner.
February 20, 2026Andrew M.Verified patient
She’s very kind, reassuring and comforting! Answered all of my questions and concerns. I would recommend her to everyone!
Riley C.Verified patient
Professional and kind describes my experience with all of the staff. I feel confident with my NP managing my care.
August 1, 2026Donna G.Verified patient
I booked an appointment and the practice never even sent me the video link to log on. What a waste of time!
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good. only think was they needed my insruance card adn ID despite already uploading them
February 26, 2025Rob C.Verified patient
Everything was great. Easily fixed my hearing issue due to wax built up.
November 1, 2025Initials hidden
This was a first-rate experience. I felt like I was in good hands at all times.
August 15, 2026Brad K.Verified patient
Eliese was wonderful -- friendly, warm, responsive, and professional! I recommend her strongly!
TEMPLE M.Verified patient
Highly recommended. Had an honest conversation to get me back on track. Super professional and knowledgeable.
February 4, 2026Ian M.Verified patient
Not great bedside manner/very rude. Was very passive aggressive about not having my entire history.
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The visit was amazing! It was a pleasure seeing someone within my age range as a healthcare provider
March 30, 2026Winnie J.Verified patient
Very competent and professional staff that immediately put the patient at ease.
June 29, 2026George M.Verified patient
Friendly and knowledgeable service. Would definitely recommend.
August 3, 2026Lani F.Verified patient
Amazing PCP visit! They took the time to listen to all of my concerns, small and big.
December 3, 2025Julie P.Verified patient
My Dr was very nice and very helpful and attentive. I would highly recommend.
February 14, 2026Opal B.Verified patient
Appointment scheduled was easy and staff was attentive.
May 27, 2026Initials hidden
Hannah was friendly, thorough and a good listener. Everything ran smoothly and on time. A great annual physical experience.
November 25, 2025Initials hidden
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