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Copperfield Family Practice
Family Nurse Practitioner8686 Hwy 6 N, Houston, TX4.39
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.39
Wait time
4.36
Bedside manner
4.50
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Copperfield Family Practice
8686 Hwy 6 N, Houston, TX 77095
All provider availabilityToday, Apr 23 – Wed, May 6
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at Copperfield Family Practice (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.39
Wait time
4.36
Bedside manner
4.50
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
200 reviews
Most relevant
Dr. Ottan is the first doctor to ever listen to me and address my issues holistically I am excited to work with her.
September 1, 2025Bailey C.Verified patient
It was a great experience. Dr. Regina listened to my concerns and didn’t fast talk me. Staff was super friendly
September 1, 2025Ashlyn W.Verified patient
She was very knowledgeable, helpful, and provided so much information that I can use in the long run. Great appointment!
July 15, 2024Marcia W.Verified patient
I was very pleased with my doctor, she did a thorough exam and explained everything about my bloodwork very precisely.
December 8, 2023Monica N.Verified patient
My needs were met, wellness woman exam, referral for mammogram and they are helping with weight loss issues I’m having.
October 13, 2023Denaya B.Verified patient
She's very straight forward but also caring and a good listener.
September 20, 2025Quinesha S.Verified patient
I loved love love this place, everyone was so nice. This will be my forever clinic ??
October 24, 2024Ashley B.Verified patient
Listen to my needs and expectation, I will be returning. Alana at the front desk is so polite.
December 19, 2023Initials hidden
Everyone was very friendly and making sure my concerns are taken care of
March 4, 2025Yadira R.Verified patient
Great experience, felt heard and taken care of. All of my concerns were taken seriously.
February 23, 2024Victoria B.Verified patient
Awesome friendly front desk staff. Lovely caring nurses. Amazing doctor!
September 18, 2024Alexis C.Verified patient
Very kind helpful made sure that all my questions were answered.
January 26, 2025Nancy P.Verified patient
Staff was nice and welcoming. The doctor was kind and answered all my questions
March 21, 2024Ariss M.Verified patient
Nice personable staff easy going and approachable made me feel comfortable
July 22, 2024Ralphshanee C.Verified patient
She was very helpful & gave me great advice for my health
March 5, 2025Initials hidden
The doctor was really great and so was the front office highly recommended.
November 13, 2023Amari G.Verified patient
Very friendly staff and understanding and helpful Dr. She was awesome
March 27, 2024Quinesha S.Verified patient
The friendliness, knowledgeable, patient and very nice office
November 1, 2023Tyeka M.Verified patient
I booked a well-woman exam here and was very disappointed with the service. I was told that a Pap smear and a well-woman exam could not be performed on the same day, which defeated the purpose of the visit. Additionally, my blood work was never completed. I was told a third party would contact me to draw blood, but I never heard from anyone. The only things performed were a urine test, blood pressure check, and a quick breathing check. I am very dissatisfied and would not recommend booking this provider for a well-woman exam.
April 3, 2026Desiree B.Verified patient
Mrs Regina is amazing and very intellectual. Very knowledgeable. Her staff is also amazing. I felt at home, they are all so very hospitable and kind.
February 16, 2026Eleanor A.Verified patient
I made attempts to contact the office they don’t pick up the phone. they say to call or they’ll cancel my appt they don’t answer the phone. i arrive 15 minutes early as requested but the office was not open. i waited an extra 10 minutes after my appointment but they never opened. no messages were sent out about my
appointment no calls were made.
January 3, 2026Initials hidden
Wonderful experience. Everyone there was absolutely awesome and the Doctor, she is amazing and super knowledgeable. I am going back. She is my new pcp and I can’t wait till my next appointment. They are so hospitable and the customer service is impeccable.
December 1, 2025Eleanor A.Verified patient
notifed every condtion an how to make changes
October 9, 2025ALICIA C.Verified patient
I do not recommend this doctor or establishment. During my initial visit, I felt that nothing was accomplished. When I returned for a follow-up appointment, only half of the necessary tasks were completed, and no one called to schedule another appointment. Be prepared to wait all day for the doctor and feel rushed during your appointment. I suggest finding another place where your time is valued and where staff demonstrate good bedside manners.
Initials hidden
Absolutely love going to this office everyone is so welcoming and Dr. Regina is amazing! She listens to you and give you feedback, you can tell she actually cares about her clients.
February 18, 2025Jamie H.Verified patient
Amazing Doctor!
January 24, 2025Ja'kaylee M.Verified patient
9
January 24, 2025ALICIA C.Verified patient
great doctors and office staff
January 18, 2025Initials hidden
Awesome provider
January 8, 2025Decoreyan R.Verified patient
Great experience! I was welcomed right in and the staff is very friendly. Everybody was competent and made me feel comfortable and informed . Definitely recommend!
January 3, 2025Natasha C.Verified patient
Great experience. Couldn’t recommend her enough.
December 23, 2024Aizhamal E.Verified patient
I scheduled an appointment and called to confirm it. The answering service assured me my appointment was scheduled and said the office would call me. They never called.
I then drove to the facility, only to find it closed. I was searching for Copperfield Family Clinic, but it turned out to be Copperfield Urgent Care. When I called the number back as instructed, it directed me to Native Urban Healthcare. I called again and spoke to the same person from the answering service, who simply said, “Oh, they’re closed.”
This experience was completely unprofessional. I am deeply disappointed in both this app and the service provided by the facility.
November 27, 2024Venetric J.Verified patient
Front desk staff was amazing but when I came back I noticed that the paper exam roll was on the floor. The doctor wasn’t even there to do my initial exam. I did blood work and my urine was collected. I came back to the room and was waiting for a long time, then a person came and said I could leave after I peaked my head out the door. I wouldn’t recommend the facility at all if you truly care about your health.
Initials hidden
She genuinely cares about your well being. Very helpful and straight to the point, and her bedside manner is excellent. Also the woman who took my blood was very experienced and got it on the first try which made me feel at ease.
November 7, 2024Savanna E.Verified patient
Doctor did not out on gloves when examining me, even if it was just a basic exam. Assist did not grab a new alcohol wipe after putting the first one on table, it was reused. The paper on exam table roll is on the floor behind pillow.
Initials hidden
I had an extremely disappointing experience at this doctor's office. After my visit, it took them over 48 hours to communicate about in a crucial medication that I urgently needed. Then never sent the prescription to the pharmacy. Considering the seriousness of my condition, this delay was completely unacceptable and potentially life-threatening.
Moreover, their communication was abysmal throughout the process. I was left in the dark about the status of my prescription, despite multiple inquiries. It felt like I had to constantly chase them down for updates, which only added to my stress and frustration.
Based on this experience, I cannot recommend this doctor's office to anyone. Timely and effective healthcare is non-negotiable, and unfortunately, they fell short on both fronts.
July 23, 2024Raven D.Verified patient
The doctor is pretty ok but her staff is very unprofessional. Front desk receptionist tried to sell me her used Valentino bag and touched my hair asking if it was real or synthetic, which I found to be slightly racist. I went in another time for IV therapy and front desk receptionist stuck me at least 6 times before sending me home and rescheduling me so she could make another attempt on a different day. She claims there was infiltration because I don’t drink enough water instead of admitting that she didn’t know what she was doing. I went in today for a check up and was late. The receptionist responded by asking me why I was late and then proceed to tell me that the doctor left for a family emergency. Had I known this information before hand I could have saved gas or scheduled an appointment with a different provider. Again the Doctor is decent but her staff is a poor reflection of her practice. That said, I will be finding another provider to assist me.
July 18, 2024Theresa B.Verified patient
Very kind
July 11, 2024Shauntisha J.Verified patient
Scheduled for an annual with NP 6/19. MA ( really nice) just took my vitals, bloodwork and had me pee in a cup. Didn’t see any provider & no call or notif that no provider was in office. Labs came in sat 6/22, called back & didn’t get answer so I left a VM, sent a message through their website trying to get my results or see if they have patient portal, no reply. Called Monday about getting my results, MA told me they don’t have a portal but can email them to me. They never did so I called next day & Nurse at reception just said they were busy. 6/26 the nurse receptionist called me to cancel an appt. & I complained about communication asking about my results, she didn’t seem to care & just said “do you want to be seen today?” Then scheduled a phone call visit for 12:30 and didn’t get a call until 3. Told her I haven’t got results all she said was I’ll send it to you. NEVER SENT THEM! I had to leave work early to go pick them up in person bc they wouldn’t sent it to me. Just awful!!!!
June 29, 2024Emily B.Verified patient
Great bedside manner
June 24, 2024Ciera O.Verified patient
Very friendly and fast, would recommend!
June 24, 2024Majesti S.Verified patient
Loved the experience with front receptionist/nurse. She did a wonderful job by herself. Comfortable environment, good listening skills and answered all my questions clear and coherently.
June 13, 2024Alexis C.Verified patient
I was expected to have an appointment with this doctor but apparently they are traveling and have no one to fill in for their spot while they are away for 3 weeks. I feel this is very unprofessional to only have one doctor in an entire medical practice who is unavailable. I’ve been rescheduled multiple times for this doctor and have yet to be seen.
Initials hidden
The receptionist was rude and the staff seemed very untrained like nobody really knew what they were doing. I would definitely not recommend this place to anyone especially if you are needing immediate care and clear
results.
May 6, 2024Initials hidden
Very friendly and fast
April 23, 2024Patricia Q.Verified patient
Small, local and convenient location for me and possibly my family. Was not aware of office until search performed on ZocDoc (which I love, love, love!) I love an app that allows you do create an appointment as opposed to calling, leaving message, website viewing, etc. Apps are so much easier. Great staff and doctor visit.
March 27, 2024Shannon R.Verified patient
Very gentle doctor and nice staff
March 26, 2024Shanteria J.Verified patient
She’s great!
March 26, 2024Amber G.Verified patient
communication needs to be better
January 27, 2024Christian H.Verified patient
The papers you fill out are very long and repetitive. The male doctor laughed when I was handed the forms because he knew it was too long. The questionnaire is random and pointless. Even though I filled out my name and date of birth 100 times the nurse still put the wrong date of birth on my blood labs! They refused to prescribe proper pain medication. Even though I brought my empty bottle of pain meds which I was previously prescribed by the er. I recieved a piece of paper for a referral to take to a dr which they said I need to find on my own. I don’t see how that is a referral.
Initials hidden
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