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Couture Optical

OptometristBrooklyn, NY • 2 locations
4.63

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.63
Wait time
4.43
Bedside manner
4.74
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Davis Vision
EyeMed
UnitedHealthcare
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Available appointments
Couture Optical
2020 86th St, Brooklyn, NY 11214
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Aug 22 – Fri, Sep 4
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Davis Vision
EyeMed
UnitedHealthcare
2 office locations
Couture Optical (1 of 2)
2020 86th St, Brooklyn, NY 11214
Couture Optical (2 of 2)
2313 65th St, Brooklyn, NY 11204
1 of 2

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Couture Optical

Couture Optical’s mission is to provide exceptional eye care service in Brooklyn, NY. Our Eye Doctor is very attentive to our patients and their needs. Our medical facility implements state of the art practices and equipment. Our staff is knowledgeable and has years of experience in providing our patients with the information, guidance, and support they need in choosing the appropriate frames and lenses to suit your lifestyle and needs.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.63
Wait time
4.43
Bedside manner
4.74
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248 reviews
Most relevant
It was very good and good visit. She checked me very well and provided all the assistance for my health issues
Verified patient
Doc was incredibly friendly and down to earth. Her staff were friendly and helpful. I was comfortable right away.
Verified patient
Great selection of frames. Staff is friendly, professional and eager to please. Prices are reasonable. I recommended
Verified patient
Very good experience given the ragamuffin New York anyones. She is good to the point of returning for more....
Verified patient
Good experience. She was thorough and kind and helped me get the best prescription for the best price.
Verified patient
Wonderful office. The doctor is very thorough and the staff at the front is friendly and helpful
Verified patient
Very professional staff and well mannered. Took their time to explain to me how lenses work.
Verified patient
The doctor was very thorough and took her time. The staff was also very nice.
She was very nice and seemed to care and she answered all of my questions
Verified patient
Very thorough and kind Doctor. Thank you for the help and quick service.
Verified patient
Quick, efficient and to the point. Very nice - front staff (male) a little pushy to buy contacts but hey it’s a business at the end of the day after all. Doctor was great and would go back
They communicate a lot to remind about appointments. They’re fairly easy to find. Initially I thought the staff were a little rude, but they were just very Brooklyn and were ultimately helpful. I had an appointment on top of many other people, so the wait was long and it made it difficult for me since I hadn’t eaten. I also thought the doctor could be a little more disability inclusive, particularly with ADHD and ASD. I wasn’t prepared for all the lights in my eyes and I was confused by some of the questions. I just have to go back in again for something, but it wasn’t scheduled correctly and I don’t fully understand what it is. Otherwise, she’s very nice. They have limited selection of frames if you’re on Medicaid, but they did give me my prescription so I can get back up glasses online. Transition lenses cost extra, which is unfortunate when you can’t see in the sun without them.
Verified patient
SHE WAS IKIND AND HELPFUL.
Verified patient
Great staff
Verified patient
I was there for an eye check report, to renew my driver's license, it was quick, less than two minutes for eye check review.
Friendly staff and doctor. Smooth visit with a short wait time, no complaints!
Verified patient
The Doctor and staff were very helpful and friendly. The office was clean. I will return in the future.
Verified patient
Great and quick visit! The doctor is understanding and clearly communicates all information. Highly recommend!
Verified patient
Very clean office. Professional and polite staff
Verified patient
knowledgeable staff and quick turn around- helpful for someone getting glasses for the first time
Great doctor! Let’s you know what he’s doing before he does. Receptive to questions. Timely.
You can tell that Dr.Brandon knows what he’s doing. Probably my fave eye exam to date.
Verified patient
It was a pleasant experience.He tried to answer every querries that I ask.EXCELLENT!
Waste of time. Did not properly give eye exam or get prescription correct.
Verified patient
No waiting time, respectful and friendly staff Dr. Or was very thorough
Verified patient
Very friendly staff and Dr was able to help with all my concerns.
Verified patient
Was very nice and informative. Staff was helpful and friendly .
Verified patient
He got straight to the point and was very helpful.
Verified patient
Good place to go, get your stuff done fast.
Verified patient
Dr. Or was friendly and knowledgeable.
Verified patient
Very professional and friendly I would go back
Verified patient
Waiting time is rea
Verified patient
Very clean, was busy when I arrived but the wait time wasn’t that long. Doctor was very nice and communicative about concerns . Disappointed mostly because I had to pay a copay when I usually don’t with Rx, this is mostly an issue with this app and not the provider but they assured me said provider was in network but if that was the case I wouldn’t have paid a copay. So just a critique , this specific provider will ask for copay with 1199 insurance.
Brandon was patient, answered all questions that were asked. He was understanding of what was need to be done as a doctor. Thanking him for his knowledge and kindness.
Verified patient
Nice, friendly and patient to my questions.
Verified patient
Dr Gong is very kind, efficient & explains everything very thoroughly. It's my 2nd visit with her & will continue to see her.
Verified patient
Josephine Gong, OD was thorough in her exam and clearly explained her diagnosis of my blurry vision in one eye.
The doctor was amazing! She took her time with me & explained everything to me. I felt very comfortable with her.
Verified patient
This Doctor is awesome. I hope to keep her for many years. Recommended her to my family and friends too.
Verified patient
Dr. Gong is a good optometrist with good communication skills and great listener. I would reccomend.
Verified patient
The Doctor and the staff were very professional, respectful and helpful.
Verified patient
Great experience - thorough, kind, and professional!
Great experience, highly recommend
Verified patient
I went to see the optometrist, I wait longer than I expected. The optometrist couldn’t finish my test. I left office and I didn’t get my prescription.
see is very nice and very professional at her job and tells you exactly what she found and if you require any further treatment for your eye's very nice in my book Ren
Verified patient
My overall experience was great.
Verified patient
A very comfortable and safe environment. The doctor was very informative and gentle. Overall, I had an amazing experience and was satisfied with my care.
Verified patient
Dr Josephine Gong was professional and knowledgeable . She explained my eye condition. The staff was friendly and helpful. The office was clean.
Verified patient
Everything was done on time no issues
Verified patient
Great easy and very comfortable
Verified patient