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CustomEyes
4.92
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.84
Bedside manner
4.92
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
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Lee's Summit
3660 NE Ralph Powell Rd, Lee's Summit, MO 64064
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaDavis VisionEmblem Health
3 office locations
1 of 3
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.84
Bedside manner
4.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
348 reviews
Most relevant
Dr. Genilo was very sweet and professional. Her and her team provided the most efficient eye exam I’ve ever had!
April 14, 2026Safra A.Verified patient
Yes...She is a great listener and doesn't mind you asking questions. Very knowledgeable and helpful.
March 7, 2026Michael F.Verified patient
Staff all very friendly and helpful. The doctor was efficient yet thorough very friendly.
May 8, 2026Jill T.Verified patient
The doctor actually listens to her patients and explains things to the best of her Knowledge..
May 23, 2025Dorian C.Verified patient
Helpful, concise care with knowledgeable and attentive staff.
May 29, 2026Cameron W.Verified patient
I loved how pleasant everyone is there! Each person was friendly to me. I also respect the expertise of the doctor!
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Great service. Friendly smiles and professionalism. My daughter felt comfortable and relaxed from start to finish.
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The customer service and the friendliness are always great. We always have great service from beginning to end.
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I ha to call multiple times to secure an appointment even after leaving a message. Never received a call back.
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So I spent 30 minutes waiting after being put in room and got up and asked why I was waiting so long.
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Staff was professional, but kind at the same time. They made me feel comfortable and safe.
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Everyone was very trustworthy and professional. Went in and out, barely any wait time. Great communicators.
May 20, 2026Initials hidden
The doctor was very knowledgeable. Explained everything very well. I was highly satisfied. ?
January 5, 2026Zoe P.Verified patient
Good service, care and treatment. All medical and office staff are caring and take the time to listen to concerns .
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The office staff and techs have always been very friendly and Dr. Envoldson is very caring and professional ??
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Great staff, doctor was very patient friendly and support staff treated us with professionalism and kindness.
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Everyone was friendly. My visit started on time and I didn’t have to wait for the doctor.
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He and his staff were very thorough and explained in detail what they were doing and the results of the test that were run.
January 23, 2026Patricia T.Verified patient
He was so informative and through while still being respectful of my time. Very kind.
April 28, 2026Kathryn C.Verified patient
quick, simple and overall as good as one can expect an eye appointment to go.
January 25, 2026Karen L.Verified patient
Pretty easy to get an appointment. Dr. Cossette is thorough and takes the time to explain things throughout the exam.
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Dr. Sadler was awesome. Enjoyed my first time visit with her. Will definitely recommend to others.
December 3, 2024Justin A.Verified patient
Very pleasant. He is friendly, and goes over how your eyes are. I recommend him 100 percent.
February 19, 2025Vickie C.Verified patient
Great team of people, I am blessed to have a great Doctor!!
February 19, 2026Lily J.Verified patient
Staff is friendly and efficient. Wait time was negligible. Dr Cossette is very knowledgeable and caring.
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I wouldn’t change a thing! Everyone was awesome. I very much enjoyed every step of my exam. Thank you.
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I’ve been going to CustomEyes for years and the staff is extremely helpful and goes above and beyond!
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I was seen on-time. Scheduling is very easy. Dr. Cossette is very personable and knowledgeable.
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A fantastic staff - I had to get my glasses script reviewed and everything was explained to me.
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Attentive care & understanding of my concerns. All issues addressed professionally & friendly.
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I loved this Doctor! He was amazing! Listened great and he made it fun!
March 20, 2025Lisa Z.Verified patient
Dr. Chris explain to me clearly what's my situation was and all the staff is very friendly.
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Dr. Cossette was great with AJ. Explained everything he was doing and made him comfortable.
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Very friendly, broke down any and all steps I need to take in a clear and concise manner. Would easily and happily come back!
July 14, 2026Tyler A.Verified patient
Very personable atmosphere in this office. Makes you feel right at home. Thanks to all that took care of me. ????
May 23, 2026Ray P.Verified patient
The staff was efficient, friendly, and everything went smoothly. I will definitely return for future appointments!
December 11, 2025Marilee D.Verified patient
Dr. Sadler was friendly, funny and most importantly very attentive and explained my chart/pictures thoroughly.
October 15, 2025Initials hidden
Very fast easy and everyone was super nice and helpful. Great office.
August 9, 2026Scott C.Verified patient
The staff was truly amazing ready to answer any question and made sure I understood what was being done.
July 18, 2025Fernando R.Verified patient
Thorough exam, professional, clear communication and helpful with questions related to insurance and eye concerns.
December 29, 2024Melissa B.Verified patient
Everyone was friendly and it was done at a reasonable time.
May 20, 2026Kristina V.Verified patient
I showed up early, and they started the appointment right away! Very quick & professional.
January 23, 2025Aidan K.Verified patient
Great customer service, doctor answered all my questions. Clean office. Affordable.
January 9, 2025Margaret M.Verified patient
Great staff, friendly, and helped me better understand my insurance benefits!
Makayla V.Verified patient
The staff was incredible. I was extremely happy with everything.
August 28, 2025Michael T.Verified patient
Absolutely love this office. Everyone is super friendly. Doctor is excellent!
November 2, 2024Gretchen D.Verified patient
State of the art facility. Doctor was very friendly and knowledgeable. Staff was knowledgeable.
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Very nice staff and doctor was awesome cold hands but awesome I would go back .
July 28, 2026Darnell L.Verified patient
I was really pleased overall. I was really happy that my wait time to see the doctor was short.
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Nice office. The doctor was very knowledgeable. I highly recommend and will be returning
February 7, 2023Sheena W.Verified patient
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