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CYNC PHYSICAL THERAPY & WELLNESS

Physical Therapist245 5th Ave, New York, NY
4.99

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.99
Wait time
4.98
Bedside manner
4.99
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
CYNC PHYSICAL THERAPY & WELLNESS
245 5th Ave, 3rd Floor, Ste 325, New York, NY 10016
All provider availabilityAll provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
1 office location
CYNC PHYSICAL THERAPY & WELLNESS
245 5th Ave, 3rd Floor, Ste 325, New York, NY 10016
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CYNC PHYSICAL THERAPY & WELLNESS

CYNC Physical Therapy and Wellness is a rehabilitation clinic that offers the utmost personalized and impactful therapy sessions. We pride ourselves in providing ONLY one on one individualized treatment sessions with a doctor of physical therapy. Our rehabilitation program is patient specific and each treatment session is customized to accommodate each individual’s injury and needs. We use the most up to date technology and techniques that are heavily researched and proven effective to secure your road to recovery. CYNC abides to deliver the highest quality of care to our patients. Our physical therapists are here to provide the attention that patients need during their recovery. Progress is tracked, questions are always encouraged, and time during your session is respected. Our concierge physical therapy services are also offered to accommodate a New Yorker’s busy lifestyle (please inquire if interested). Our mission is to assist our patients in restoring their physical movements while regaining independence to enjoy activities that they enjoy.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.99
Wait time
4.98
Bedside manner
4.99
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
246 reviews
Most relevant
Excellent service and attention to both medical and payment matters. I am feeling better already! Thank you.
Cindy Lai really helped me, I was feeling better after the first session. Thank you!
This doctor was absolutely wonderful: very competent, clear, and kind. I highly recommend.
Verified patient
Dr. Lai is very helpful and has great bedside manner. Highly recommend!
Verified patient
I feel like I am in good hands with Cindy - she is very knowledgeable and detail-oriented, and it starts with specific questions about your history so she can best treat you!
Verified patient
Amazing experience, great bedside manners and I’m finally feeling better after months with suffering with the same injury. If I happen to injure myself again I know where I’ll be coming back!
Verified patient
I went to see Dr Cindy Lai after reading a positive review about how she helped patients with a herniated disc. We had a nice conversation, but I was disappointed that I left the office without a single exercise to help me feeling better. A suggestion is to make the first visit more than just a consultation since I was in pain and there to get started on my road to recovery. Not expecting any miracles, but showing me 1 exercise until my next visit would have gone a long way. ?
Verified patient
I came back to Dr Cindy after a while and the experience is still excellent. She is knowledgeable and communicative and actually helps as opposed to some podiatrists who I visited before. Highly recommended.
Great! Excited to work with her
Verified patient
Dr. Lai was incredible! I went in experiencing some new lower back pain that was really concerning me. She did an excellent job of identifying the issue, calming my nerves, and answering all the questions I had.
Verified patient
Dr Lai is exceptional. She listens and explains everything patiently and thoroughly. She’s very knowledgeable and doesn't rush through appointments. I’m so grateful for her help with my neck pain and I strongly recommend Dr Lai to everyone.
Verified patient
Dr. Lai is so attentive and caring. She is incredibly informed and astute, able to diagnose and treat quickly, with an excellent bedside manner and extra TLC if you need it. Very understanding and empathetic. A terrific provider, providing the education, tools, and planning to get you relief and feeling better. I saw Dr. Lai postpartum with carpal tunnel, and with her help it transformed my parenting abilities and improved day to day comfort.
Dr. Lai took the time to really listen to my concern about my lower back and provided me not only fantastic physical therapy but true empathy. She is a great provider and I would absolutely recommend.
Verified patient
Absolutely wonderful experience
Verified patient
Dr. Lai was very professional. Accepted me at exactly the time I scheduled, listened to all my concerns, slowly explained everything to me, and made sure I feel comfortable. Beyond that, the session was great and I felt better immediately after it.
Verified patient
Cindy is definitely the best physiotherapist I ever been at !as a dancer it was very difficult to find the right one that will know how to help to! She help me to reduce the pain I had, she is very nice and professional, highly recommended!
Verified patient
I was looking for any PT that was close to me and I am so glad I found Cindy! I came in with a neck/upper back injury and was treated and taught exercises to relieve the pain. We also focused on improving overall mobility so that I could go back to playing tennis and doing crossfit with reduced risk of injury in the future.
Verified patient
Dr. Cindy Lai was incredible! She is super knowledgeable, and patiently explained my treatment. I would highly recommend her and look forward to continuing my physical therapy with her.
Verified patient
The PT I saw, Cindy Lai, was very informative and helpful in figuring out what was wrong with my shoulder. I also felt comfortable discussing the problem despite the embarrassing circumstances related to my shoulder pain. I also appreciate that she took extra time out on a Sunday to answer my questions and come up with a treatment plans that works for me.
Verified patient
Having done several years of PT I was at the end of my rope and figured PT would fail so I had scheduled a facet rhizotomy a month in advance. During that month Cindy's technique and expertise worked wonders on my back. I could feel a tremendous difference in my pain levels. I ended up cancelling my surgery date. By then end of my sessions with her I was able to get out of bed, I was able to bend backwards. Lie on my stomach. Simple things. Since then I have had some flare ups but every time I do I call on Cindy to help tune me up. She is knowledgeable, caring and dedicated to helping you achieve your therapy goals. Cindy is the only person I trust with my back. She's got my back...literally. I saw Dr. Cindy Lai as my last PT journey.
Verified patient
Amazing service! I have battled years of low back and neck pain. Dr. Cindy Lai immediately found the root of the problem. Her hands are magic and she was able to provide me with immediate relief. Her exercises are tailored and individualized and I ALWAYS feels better doing them. I haven't had this much relief in years! Her office is also the cleanest office I've ever seen.
Verified patient
When I came to Dr. Cindy Lai, I was in the middle of a bad back and disc injury. I was getting epidurals. My body was in such pain and my motion was extremely limited. I could not do my work without great pain. I would get winded just trying to walk. Cindy Lai's work with me helped my strengthen and retain my muscles (as she worked on joint mobilization). I have continued maintenance with CNYC and I am able now to stay strong and flexible and I am very grateful.
Verified patient
She was extremely professional. She took the time to figure out my problematic areas and was extremely thorough. She was able to pinpoint my issue and was able to diagnose me with extreme accuracy. She followed up with exercises and the exercises do change as I continued to progressed Her treatments are extremely customized and she alters her treatment plan making sure ai am always making progress. I highly recommend her. She's the best.
Verified patient
I battled herniated discs for 12 years and have seen several PTs and chiros regarding this issue. Dr. Cindy Lai was the only person who diagnosed me properly and within several sessions, I am pain free. I was never able to sit without pain or do sports (snowboarding, rockclimbing), but I am now able to return to all of these activities with NO pain. I am forever grateful for her. Her exercises are amazing and I still do them if I ever feel the slightest discomfort. She's extremely passionate about her patients and you can tell she really wants to help people get better. Her sessions are 1:1 and she never double books. Can't say enough great things about her.
Verified patient
I was recommended to Dr. Cindy Lai for rotator cuff pain in my shoulders caused by overuse in sports like handball, baseball, football. She used her knowledge as a physical therapist to help me regain strength and range of motion. I can now throw with no shoulder pains!
Verified patient
I have been seeing Dr. Lai for physical therapy for years due to my perpetual carpal tunnel wrist pains and neck/lower backs from an accident. She is one of the most professional and attentive physical therapists out there and I'm beyond grateful that she always put me back into one piece!! Highly recommended!!
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