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Del Rio Dental Studio

2 specialties22304 Main St, Hayward, CA

4.33

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.33

Wait time

4.21

Bedside manner

4.57

Insurances accepted

Aetna

BlueCross BlueShield

Cigna

Delta Dental

Guardian

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Today, Apr 2 – Wed, Apr 15

Insurances accepted

Aetna

BlueCross BlueShield

Cigna

Delta Dental

Guardian

1 office location

Del Rio Dental Studio

22304 Main St, Hayward, CA 94541

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.33

Wait time

4.21

Bedside manner

4.57

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

33 reviews

Most relevant

She was very thorough and accomodating as I was a new patient with an emergency. They went out of their way to work me in!

May 21, 2014Margie P.Verified patient

Everything was great. The employees were excellent very tentative & caring with my child. Two thumbs up & five stars.

July 21, 2014Ereida Ruby T.Verified patient

Everyone there was very nice and honestly friendly. This was my first visit, and will not be my last.

January 5, 2016Corey C.Verified patient

Everybody that works in the office is very nice the place is clean and it was very professional

Michael P.Verified patient

my visit was really great. i was taken right away, and everyone in the office was windeful.

May 22, 2014Jennifer B.Verified patient

Very nice doctor and staff. Listened to my concerns and made the experience smooth.

March 12, 2017Julie R.Verified patient

Norma was rude and was rushing me out of the x-ray room.

Initials hidden

Dr. Del Rio was amazing. Her staff was so friendly. I have not been to the dentist in years so ofcourse I was nervous, but Dr. Del Rio and her team made me feel so comfortable. I def. recommend coming here. :)

September 6, 2017Initials hidden

Had my first checkup with them today, and everyone's really friendly. Just a heads up- they're at the corner of Main and McKeever, not the building down the street at 1041. Receptionist called and sent me in the right direction when I was 5 minutes late, good call!

December 16, 2016Matthew D.Verified patient

I wanted so hard to like this dentist, because she's really sweet and has a caring bedside manner. But both my husband and I have had really unprofessional experiences: -Each time I've been to this office, I've been left waiting in the chair while the dentist attends to what is clearly TOO many other patients. Twice this meant I had to be shot up a second time with Novacaine (because I'd been left sitting in the chair so long it had worn off). -I took off work and paid for an uber to get to an appointment for Dr. Del Rio to put a crown in. When I got to the office, I was told that my crown hadn't arrived and they had forgotten to tell me so that I could reschedule. Erica at the front desk did not even bother to apologize - seemingly, it didn't cross her mind that missing work and paying for an uber is something that puts a person out of work and money. Later that day they called me to say that- they'd made a mistake! My crown HAD arrived, and could I come back in? This was one of the times that I sat in the chair waiting, trying to not be frustrating with how much of my time this office was wasting because they were disorganized and understaffed. - When I went in for an appointment, nobody bothered to tell me that they'd moved offices, two buildings down the street. So I was standing outside the wrong building at 9 am, trying to call, but nobody was even answering the phone. When I finally figured out that the office had moved, the receptionist chastised me for being late and again, didn't apologize for the lack of communication. - Erica processed our insurance for my husband's dental work and then later called to tell us that she'd purposely put an incorrect date down when she realized his insurance changed, so now we owed x amount of money. This felt so under the table, that I can't even start to comment on it. - We've decided to switch dentists because of this and have TOLD the office to please stop calling us, hounding us to schedule appointments. They call a few times a month still, and disregarded my requests to the point that I blocked their number. Overall, not a bad dentist, but really unprofessional and disorganized.

Andrea K.Verified patient

Friendly and welcoming staff!

Tupou P.Verified patient

I left feeling very upset. The dental hygienist was great however I was told I could wait 20 more mins. To have the filling I originally booked for only to be denied treatment due to them wanting paperwork verification that I don't need antibiotics before treatment. I've NOT needed antibiotics for dental treatment in over 6+ years!!!!!!

Julie Anne H.Verified patient

It took a little longer than normal because it was the first time I was using my insurance, and am a new patient. But the staff was super friendly, and very attentive. The dentist and the assistant was very polite, and explained everything they were doing. I'm very happy with my experience here :)

October 6, 2015Melissa G.Verified patient

She has a great spirit. She assisted me with receiving the referral needed to proceed with a solution to the problem. I will return for a post op appointment in a week or so. You should definitely see her if she is in network and available.

June 1, 2015Alicia W.Verified patient

Juat fine although I'm still a little numb.

Initials hidden

1st visit was great. Appt was on time. Great service with a great smile. I will definately be returning. I have found my new Dentist.

DHVerified patient

I was happy because I didn't have to wait long to be seen. The doctor was nice, gentle, took her time w/me. I was happy w/the work and didn't feel any pain. I would highly recommend Dr. Del Rio and her staff.

ZDVerified patient

Everyone in the office is very friendly and makes me feel comfortable. Dr. Del Rio is very proffessional. The office is very clean and I have & will continue to refer family & friends.

ACVerified patient

The entire staff was very friendly. Dr. Del Rio was very personable, and straight forward with my dental issues. She was quick yet thorough. Jessica her dental assistance was very personable as well, and good at what she was doing. I definitely enjoyed my visit, and who usually says that about going to the dentist?

April 17, 2014Danielle S.Verified patient

Initials hidden

March 13, 2018Jessica C.Verified patient

Initials hidden

April 5, 2016Initials hidden

December 22, 2015Robert H.Verified patient

Initials hidden

October 21, 2014Nubia G.Verified patient

August 5, 2014Initials hidden