Dental One Associates at Steeplechase - 57056

2 specialties9141 Alaking Court, Suite 107, Capitol Heights, MD
4.49

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.49
Wait time
4.32
Bedside manner
4.36
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
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Available appointments
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All provider availability
Today, Aug 31 – Sun, Sep 13
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
1 office location
Dental One Associates at Steeplechase - 57056
9141 Alaking Court, Suite 107, Capitol Heights, MD 20743

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.49
Wait time
4.32
Bedside manner
4.36
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177 reviews
Most relevant
Nice office with nice staff. I was able to book my appointment and be seen within two weeks. Would recommend!
Verified patient
The dentist was friendly, professional, and got the job done very well.
Verified patient
Seems like they trying to get over as far as dental work on my teeth
Verified patient
The overall cleanliness of the office and the staff was very friendly and Dr. Okoro was on point she cleaned my teeth I was in and out 30 minutes no issues would recommend to my friends ??
Verified patient
I would not recommend this doctor. The office was fine. But the doctor wasn't. I made an appointment for a teeth cleaning. Dr Okoro barely spoke to me. The dental assistant who did y x-rays was great. The the dentist came in to examine, which I thought was strange because they usually do the cleaning first before the doctor examines. Dr. Okoro probed my gums without telling me and I got startled and she assumed I had sensitive gums. Then I was told to go to the front to schedule my cleaning. Huh? No information why it couldn't be done that day. Then I'm told I need a special cleaning because I have plaque; the whole purpose of a cleaning. I wait 30 minutes for the doctor to explain why my teeth weren't cleaned at my appointment and she said I have gingivitis (no symptoms) "you can go somewhere else if you want" and "I have another patient" and walked away. I never got my cleaning and had to make another appointment and call my insurance company. Absolutely horrible experience. So rude.
Verified patient
They accept appointments with no means to get it done, this had been my first appointment with them and it was concluded that I required a root canal. After being referred and seen by specialists because they don’t perform root canals for some reason I went back at the suggestion of the specialists to get my tooth extracted from them and doubled down by calling to be certain it could be done only to get there and get told their oral surgeon isn’t in and my tooth can’t be exacted. At first they had attempted to get more x rays done because according to them the time between my first and my second appointment which was today 4/17 has been too long and something may has changed I don’t know. I do know, that the specialist took their own scans and sent them back when they suggested I go back to my dentist to get the tooth extracted. So I told them they should already have my scans which they did. Charged me a $10 office fee and nothing was done, prescribed pain meds and sent me on my way.
They’re oral surgeon was not in despite my calling to make sure the day before if my extraction was able to get done. I specifically called the day before to confirm my appointment and to make sure I wouldn’t be wasting my time and money to get up there to have them to not be able to do the procedure. That’s exactly what happened, and they gave me another referral to get it extracted somewhere else, a prescription for pain meds and sent me on my way,not before charging me an office fee despite not doing anything for me. They also tried to run more x rays because they haven’t seen me in a while since my last appointment which was Feb 18th, even tho the specialist they referred me to for a root canal sent them my x rays after they told me they couldn’t do my root canal because I didn’t have enough tooth ( root canal was for broken tooth) told them no. They used the scans the specialists sent over. Nothing changed. Always trying to squeeze any type of money out of people unnecessarily.
I booked an appointment for my annual six-month cleaning, got there, and waited for an hour to be seen. Once I was finally tended to, a rude dental assistant came in telling me a non-smoking, told me I was not getting a cleaning that day because they needed to determine what “type of cleaning” I required after another 2 hours and a set of over eighteen x-rays (asked why so many, was told it's a procedure for new patients.). Mind you, I switched insurance after four years and was also looking for a dentist closer to home. After my X-ray experience, they told me, an avid flosser, brusher, and dentist visitor, that I may need a scaling and cleaning. Got a second opinion, and was told my teeth look great, a regular annual would do. They play a comoensation grab game, I wouldn't recommend them.
Verified patient
I trust them
Verified patient
Great job ??
Verified patient
Typical initial complete forms. The wait was excessive and I inquired after 15min to ask if thus was common for them. The receptionist was vague. Si I informed I'd wait as long as I could. but there is a limit. Shortly I was called and things started rolling. The provider had an emergency and they were trying to accommodate. Understandable but that wasn't shared. Minimize frustration not contribute to it! I will go back. This was my first time I will go back. Once I went back the people were professional and courteous and all apologized for the wait.
1st time patient. Great service from start to finish, with Ms. Kim to Ms. Chinyere Okoro. I’ll definitely make this my home dentist.
Verified patient
My appointment was the first of the day, so that’s probably why I didn’t have much of a wait time. To their credit, the staff was ready to rock. I completed their digital form so I didn’t have to fill out anything when I came in. After providing my credentials, I was taken in the back for standard exams & x-rays. Everything seemed clean and sterile. The staff was so kind and patient with me. Dr. Okoro was awesome! She was kind, clear, gentle & understanding. She cleared all of my misunderstandings and was patient with her staff. Her recommendations for how to move forward in my dental care were concise and easy to understand. I am most definitely going back for my follow up + other appointments. Kind of made me confident about going to the dentist again.
Verified patient
Most everything went well. Yet best of all was the patience, kindness and professionalism of the dental assistant, financial managerband the superb dentist.
Verified patient
The staff is great
Verified patient
Great staff and dentice. Will be returning.
Verified patient
The front office staff almost made me want to cancel my appointment. But, my dentist's assist was polite and amazing and the person who cleaned my teeth was awesome!!!!
Verified patient
This was a great Dental experience Dr Wilson clearly outlined a dental plan and we are getting to work on it right away
Verified patient
My appointment was nice and easy. The staff were very professional and welcoming. Dr. Wilson was informative and polite.
Verified patient
I booked a teeth cleaning twice for this office and both times they did everything else but provide the actual cleaning
Dr. Wilson have great communication skills. He breaks down everything and actually care about your concerns.
Verified patient
Originally booked with Dr. Wilson but happily met with Dr. Okoro. Staff were kind and patient. I look forward to going again.
Yes everyone was nice i would recommend other to try him my first time there I found my dentist
Verified patient
Dr John Wilson and office staff was very nice and helpful,they are very professional
First time there, appointment was good. Frlt comfortable, staff was friendly,
Verified patient
Professional, friendly staff. Clean environment. Good location.
I had a great experience. Dr. Wilson is very knowledgeable and friendly.
Very good. I will show up for my next appointment.
Dr. Wilson was very informative, knowledgeable and answered all of my questions regarding my teeth concerns and future Invisalign treatments. The nurses in the front were very kind and patient with my check-in process and helped me along the way. I had a great dental hygienist conduct my cleaning, answer more of my questions and made my teeth fill brand new. I look forward to going back in the next 6 months.
Verified patient
Dr. Wilson was very nice & personable. Communicated very well while reviewing my x-rays & discussed future treatment for the current ongoing issues shown on my x-rays.
Verified patient
My experience was great. Dr. Wilson and his dental assistant, Ms. Jordan, were very friendly and knowledgeable with explaining every detail of how my dental exam was conducted. I would definitely recommend Dr. Wilson to anyone needing dental care treatments.
Verified patient
Visit was great
Verified patient
Dr. John Wilson and his team were professional, friendly, and made me feel comfortable throughout my appointment. The office was clean, the visit was efficient, and everything was explained clearly. I appreciate the excellent care.
Verified patient
I visited this dental office feeling stressed and not in the best spirits. However, from the moment I went back for my X-rays, the staff made me feel comfortable and at ease. I spent most of my visit laughing, which was the last thing I expected when I walked in. The dentist was amazing, very understanding, professional, and compassionate. By the time I left, I felt so much better than I did when I arrived. Thank you for providing such a positive experience. I highly recommend this office!
Verified patient
Outstanding staff
Dr. Wilson was pleasent, communicative and professional. He listened to me and answered every question I asked. His dental assistant Ms. Maria was at the top of her duties and performed with professional ease. Ms. Sheila who checked me out of the office was friendly and gave support to Dr. Wilson effortlessly. My overall impression is positive and I'm very pleased that I found Dr. Wilson for my dental care. I highly recommend him.
Verified patient
All was expected as I hoped for
Verified patient
Aside from Dr. Wilson (who was perfect) Maria and Sheila were great as well - knowledgeable, polite; i felt very comfortable by all. this is a great office!
Verified patient
Excellent experience and very helpful
Verified patient
Thank you for the wonderful care during my visit. Everyone was so kind and professional, and you made the experience comfortable and stress-free. I truly appreciate it!
Verified patient
I have scheduled a dental cleaning for the past two times and every single time I come in they do everything but the cleaning, but won’t explain why I can’t get the cleaning .
Set an appointment with this office after my appointment was canceled from a different dentist office due to snow. This office was very accommodating and I will be back tomorrow for a cleaning.
Verified patient
I am writing to commend Dr. John Wilson and office for their exceptional professionalism, compassion, and dedication to patient care. Throughout my experience under their care, Dr. Wilson consistently demonstrated a high level of medical expertise, clear communication, and a genuine commitment to patient well-being.
Verified patient
A very good dental service
My experience was joy, I no that’s an odd thing to say going to the dentist but it was. From the beginning I was signed in as soon as I entered. My wait was no more than 5-10 minutes. The staff is very friendly and caring as well as Dr Wilson himself. I will recommend to family and friends. Thank you.??
Verified patient
It was nobody I would recommend because they failed to get what I requested via doczoc and confirmed over the phone It's Friday I'm scheduled for x-ray and standard cleaning. Well, they did a bait and switch which caused me loose my standard cleansing and skills to the highest method deep clean which gets them paid and left me disappointed ??. I will never ever recommend or return The receptionist attitude was dry, unwelcoming and unfriendly. The lady that prepped me kind and the lady that's repeats numbers over and over was the pimp in this pimp game. All while Federal workers, me DONT get paid and have little to spare How insensitive. They do business with a smile but the procedures. What BUMZ
Verified patient
Dr. Wilson was just so warm. I really liked the preparation before the Dr. came into the space. Then he bought caring, interest, and professionalism. I like that I was able to point out the issues with my mouth. He examined then he give me step by step how to repair my mouth starting with cleaning. He gets A+A+.
Verified patient
Good
Verified patient
Dr. Wilson is awesome! He provides a thorough examination, review of X-rays and asks preliminary questions about your health making sure procedures do not interfere with treatment and recovery. He listens to your concerns, explains available options for a treatment plan and recommends the best treatment plan for your circumstances. He is professional, friendly and approachable.
Verified patient
Never go there.
Verified patient