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Dental365
5 specialtiesNew York, NY • 3 locations4.60
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.82
Bedside manner
4.72
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
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Dental365
24 W 14th St, New York, NY 10011
Today, Apr 5 – Sat, Apr 18
Insurances acceptedAetnaBlueCross BlueShieldCignaDelta DentalGuardian
3 office locations
1 of 3
Providers at Dental365 (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.82
Bedside manner
4.72
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
304 reviews
Most relevant
Dr. Song is an excellent dentist, with friendly bedside manner and good foresight on when an issue may crop up. Recommended!
WGVerified patient
My dental cleaning done by the dental hygienist was exceptional. I will definitely come back for my next cleaning.
September 23, 2022Jig D.Verified patient
Dr. Kristen Song was great! I felt comfortable and she fixed me up faster than I thought it would take!
July 18, 2023Jahlyn K.Verified patient
Dr. Song is simply the best! She was thorough, friendly and took excellent care of my dental needs.
October 20, 2021Kyo K.Verified patient
Dr. Song was gentle and patience. Wonderful manners. Great staff! Will set up another appointment.
February 6, 2022Denise B.Verified patient
Great experience here! The hygienist was gentle and Dr.Song was very thorough but efficient!
February 11, 2022Initials hidden
Dr. Song was very kind and knowledgeable. I felt well looked after with a doctor that cares.
SLVerified patient
She’s great but she barely cleaned my teeth. Experience was good otherwise
August 29, 2022Natalie V.Verified patient
Dr Song is very charismatic and knowledgeable. I highly recommend Dr Song.
AKVerified patient
Very professional dentist and friendly!
Did a very good job!
October 20, 2021Chun-yu M.Verified patient
She was very kind, professional, and empathetic. Thenk you!!!
October 21, 2021Bungaku K.Verified patient
Friendly and highly professional. Will go back to her!
November 24, 2021Initials hidden
Very friendly and explained everything with patience.
November 15, 2021Melinda H.Verified patient
Everything was great
July 26, 2023Donna J.Verified patient
The practice was clean, and modern. No wait time at all. After I sat down, the hygienist immediately asked about my concerns for the day and did a X-ray scan. After that. My dentist Dr.Song came. She was very friendly and clear in communication about my cavity issue, and was able to explain the procedure and timeframe to fix on the spot. After understanding the procedure and material options, the front desk also immediately printed out the cost breakdown that my insurance will pay vs my out of pocket costs. Overall the experience was impeccable and a breeze! Highly recommend!
May 5, 2023Jessica L.Verified patient
Have been with Dr Song many years. Super dentist in the city. Her hygienist Nelly is the best too. Very gentle and thorough!! Highly recommended!!!
April 6, 2023Jianhua L.Verified patient
Was expecting right as I walked in, the hygienist Nicole was so friendly and it was honestly the most gentle cleaning. Dr. Song was very educational and put the xrays on the TV to explicitly everything thoroughly. I hate dentists and this is the first I actually enjoyed my appt!
September 28, 2022Initials hidden
Very gentle and patient.
September 20, 2022Aubrey R.Verified patient
Love this location the most! The front desk staff Jack & Niv were really great! Dr Song & Nelly were amazing and paid attention to detail. Overall I feel that this was the best dental experience I had. Cannot wait to start my ortho treatment soon :)
VTVerified patient
Nice clean office. The staff was very friendly. The doctor saw me minutes after I checked in. I wasn't sitting around for an hour which is usually typical in other offices I have gone to. Overall it was a great experience
SMVerified patient
Normally I am not a fan of the dentist but Dr. Song made me feel at ease while doing my root canal. Dr. Song is knowledgeable and empathic towards her patients. She talked me through the procedure and made me feel like I was in great hands.
The front staff is welcoming and respectful. When it comes to payment the manager, Niveen, is able to thoroughly explain the cost and when scheduling follow ups she tries best to find an opening that works with your schedule
SBVerified patient
Went for a dental cleaning, felt pressured to do things I was not comfortable with. Also they did not floss at all and did not clean my teeth the way dentists have done in the past, just seemed like they would rather sell me on other procedures. Do not recommend.
Initials hidden
Great experience
March 2, 2022Kristina M.Verified patient
This was the BEST Dentist experience I've ever had - Everyone was so kind and welcoming, thorough and precise. It was a pleasure to work with them and I trust them with my dental health whole-heartedly.
February 7, 2022Kristina P.Verified patient
Dr. Song exceeded my expectations during my visit.
I was initially scheduled for a check-up and cleaning but she discovered that I needed some additional work done -- deep cleaning and fillings due to years of unattended care (woops). But Dr. Song took her time to explain describe each procedure, why they were important and what impact they would have, moving forward. I also great appreciated that she opted to try a filling first, rather than a root canal as the first option. The filling ended up being more than sufficient!
Throughout the process she explained exactly what actions she would do before conducting them, which definitely helps when you get injected with anesthesia 20+ times over multiple visits.
I wouldn't say that I "look forward" to going to the dentist, but definitely will not hesitate to go back to their office! Plus it's so close to Union Square and easy to get to. I highly recommend Dr. Song and her assistants!
December 1, 2021Daniel C.Verified patient
I was very impressed by the entire office -- front desk and hygienists were very friendly, helpful and efficient and Dr. Song was great and made me feel comfortable. Highly recommend.
November 19, 2021Sara P.Verified patient
I had such a positive first visit. I came in filled with anxiety and nerves and left feeling more clear and comfortable knowing what the next steps are in my dental treatment. Everyone was beyond kind, knowledgeable and helpful.
November 9, 2021Dai S.Verified patient
Professional and friendly dentist. The whole experience is quick, informative, and fun. Wonderful experience overall. Good job!
November 5, 2021Chita T.Verified patient
Everything I'm looking for in a Dentist. I wish all my US healthcare interactions were like this. Lots of empathy, funny. She does not try to push products and procedures I don't need. Dr. Song tells me her preferred course of action and details the pros and cons of other options. I CAN'T RECOMMEND HER MORE!!!!
The offices are nothing special, but they are clean. I have never had to wait for more than 5m, the staff is super friendly, and they always informed me of the costs in advance.
November 2, 2021Bruno M.Verified patient
Had an amazing experience with Dr. Song! She was very professional, patient, and thorough when explaining my treatment plan. She gave me different options and made sure I was comfortable before proceeding. Office was very clean and the staff was friendly. Don’t think I’d be saying this, but I look forward to visiting the dentist, thanks to Dr. Song!
October 27, 2021Michelle Y.Verified patient
Dr. Song was super friendly and made me feel really comfortable in the dentist chair. She gave me some great tips to help with my concerns such as rubbing sensodyne toothpaste on my sensitive areas AFTER brushing my teeth at night. She will certainly be my new dentist moving forward.
October 26, 2021Tyrone J.Verified patient
Dr. Song is very professional and kind, she really heard my concerns and did exceptional work on my teeth. She’s my new go-to dentist, I highly recommend!
October 25, 2021Initials hidden
Dr. Kristin Song makes going to the dentist a surprisingly pleasant experience. Her knowledge, skill, professionalism and wonderfully kind bedside manner makes me feel immediately at ease. She is clearly looking to serve her patients the best that she can, and has your best interest at heart. She's the best!!
October 21, 2021Susan L.Verified patient
My experience with Dr. Song was amazing! She is such a caring and attentive dentist, would absolutely recommend to any family and friends of mine in the future. Finally found the best dentist for me in Manhattan, and so happy about it!!
October 20, 2021Initials hidden
Dr. Song is the dentist to go! I have been there regularly now! Super gentle and patient oriented. Great interaction with her on my implant plan. Feel very comfortable and trusted. Not like others trying to push or hard selling. Clean and modern clinic. Front desk service fast and nice. Strict Safety protocols on temperature check, masks etc. highly recommended.
October 19, 2021Jianhua L.Verified patient
I had a lovely experience with Dr. Kristin Song! I am a new patient and was very pleased to see how thorough and engaging she was. The dental hygienist was great as well, and provided helpful brushing techniques :) Will definitely come back in six months!
YAVerified patient
July 5, 2023Gail R.Verified patient
June 23, 2023Jingjing P.Verified patient
Charles R.Verified patient
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April 19, 2023Camila K.Verified patient
April 16, 2023Zoë D.Verified patient
November 14, 2022Jinlin H.Verified patient
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September 20, 2022Jocelyn L.Verified patient
September 16, 2022Mahina W.Verified patient
September 8, 2022Sarah B.Verified patient
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