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Divya Railan, MD

Dermatologist888 Oak Grove Ave, Menlo Park, CA
4.78

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.58
Bedside manner
4.84
Insurances accepted
This office is not in-network with any insurances
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Available appointments
Divya Railan, MD
888 Oak Grove Ave, Ste 14, Menlo Park, CA 94025
All provider availabilityAll provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
This office is not in-network with any insurances
1 office location
Divya Railan, MD
888 Oak Grove Ave, Ste 14, Menlo Park, CA 94025
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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.58
Bedside manner
4.84
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207 reviews
Most relevant
I did not asked all questions that I meant to. She told that she will be back but she never did. Just nurse gave me cream.
Verified patient
She and her staff were friendly, efficient, and thorough. She had printed instructions and product samples to take home.
Verified patient
Dr. Railan was courteous and responsive. Gave me all the information I needed for my condition. Highly recommend her!
She was very nice and extremely helpful! She gave me a lot of products to help with my acne and was very informative!
Love her. Clearly explained all my options. Very concerned with my comfort level. I did not even feel the stitch!
Professionals, from staff to doctor. The only thing that sucked was it took FOREVER to get in and out. So it goes.
She was concerned and caring. The best dermatology appointment ever because of Dr. Railan and I'm 60+ years !
She is very kind and professional...I never have to wait long and I'm always very pleased with results.
Verified patient
Very helpful, very caring. Went out of her way to spend more time with me and send an email afterwards
Verified patient
Divya Railan, MD is very professional, incredibly knowledgeable and very efficient. She is wonderful!
Verified patient
Very quick and professional. Dr. Railan gave some excellent advice and I will be sure to follow up.
Verified patient
Very friendly and professional. The best experience I've had at a doctor's office in a long time.
Dr. Railan was very helpful and professional. I wouldn't hesitate to consult her in the future.
Very professional and very nice. Real concern for healthy living for skin cancer protection .
Verified patient
She was very knowledgable and made me feel comfortable. I would see her again in a heartbeat!
Verified patient
I recommend Dr. Railan highly. She communicates and listens well and provided excellent care.
I had concerns about my insurance coverage, and they were very helpful. Highly recommended.
Verified patient
the paperwork is tedious. Long waiting times. Special preference towards some patients.
Dr. Railan and her staff are really really nice. Great office, too—felt very comfortable.
Verified patient
Dr. Railan did a wonderful job. I appreciate the time she took to answer my questions.
Dr. Railan and her staff were excellent. Very helpful, thorough, and accommodating.
Verified patient
Dr. Railan is fantastic. Her knowledge and manner are very professional and caring.
Dr. Railan was very personable and knowledgeable. I would definitely recommend her!
As always, she is incredibly competent with a wonderful manner. I'll be back!!
Dr. Railan is amazing. She's caring, kind, meticulous, positive, and professional.
Great doctor and amazingly thorough. Addressed every single concern that I had.
She is kind, honest and pays attention to what you need as a client. Many thanks
Verified patient
Dr. Railan is the best! She is a very skilled, thoughtful and thorough doctor.
Verified patient
Dr. Railan was very nice, thorough and patient. I would highly recommend.
Non-complex visit: office staff, nurse, and doctor were all excellent.
was trying to sell me her treatments did not try to fix the problem.
Everything was great, and Dr. Railan is very caring and thorough.
Verified patient
Great doctor who is very concerned and focused on her patients.
A great professional, helpful, and on the ball about everything.
Verified patient
Very nice I'm going back to see her next month for another visit
I'm recommending her to all my friends. She is absolutely great!
Verified patient
Staff is excellent as was the quality of the medical treatment.
Very good experience she is kind, smart and easy to talk to.
It was very good and she shows she cares about her patients.
Verified patient
Dr. Railan is excellent and I would recommend her highly.
Very helpful and I look forward to my next appointment.
Very friendly doctor and stuff !! Highly recommended!!
Verified patient
Dr. Railan is the absolute best doctor, ever!!!!!!
Very easy to make an appointment with! I was told that there was a two month wait at another practice but I was able to book an appointment with her right away!
Verified patient
My visit with Dr Railan was pleasant and helpful. She recommended products that have alleviated most symptoms. I am looking forward to future appointments.
Verified patient
Great visit. The team is very professional, and very happy crew. My interactions here have always been pleasant. My acne has cleared up a lot in the last few months. I also like that they take photos along the way to review progress. My only complaint - I've been there two times. Both times, it takes about 30 min to be 'seen' by the assistant, then another 10 minutes until Divya could come in. Not crazy long, but it would be nice to know I won't be seen for 30+ min.
Verified patient
The doctor did not fully help me with either of the issues I came in for. I came in for a mole check and acne treatment on a Friday and it seemed like she was trying to rush me out for the weekend and she didn't take the time to help at all. After she briefly looked over my moles, she said that they're irregular and I should have them monitored by UCSF. I'm fine with being referred to another doctor, but she gave no information on who to contact. Then she gave me an acne treatment regimen. As her assistant was trying to explain the regimen to me, the doctor kept coming in and out of the room interrupting her. It was awkward and caused the assistant to forget important steps in the regimen. I asked whether I should not drink alcohol on the medication and never got an answer. Once I finished going through the regimen with the assistant, the doctor came in and said she spoke with the pharmacy and some of the medications she prescribed are not accepted by my insurance company. I asked her to change the regimen to include medications covered and she said that since it's Friday she'd try to resolve it after the weekend. She assured me that she would give me enough samples that would last me a month and it was no rush to fix the prescription. It was only after I got home that I realized that not only were some of the medications not included in the samples, but one of the medications only had 8 pills (to be taken daily). No way would that last an entire month. I ended up being at the office for almost 2 hours and yet didn't feel like I had been fully helped. I wish I had gone to a different doctor who would've cared that I had concerns about my moles.
Verified patient
Had no problem that I went there with a number of different areas with question. Showed her some skin discolouration and she knew immediately how to deal with it. Still need to test the medication itself, but I was very pleasantly surprised that she managed to create a very detailed regiment to treat the problem as quickly as she did. Very friendly office, and very forward with looking to help me in any way they could.
Verified patient
I have been seeing Dr. Divya Railan for over a year. I cannot thank her enough for addressing my skin concerns. She treated my skin with just medicines and no external procedures, which I absolutely loved. Amazing results in just a year! I highly recommend Dr. Divya! She is very friendly and listens to you patiently.
Verified patient
I came in for moderate inflammatory acne and severely plugged skin. Dr. Railan looked at my skin type seriously before prescribing any medicines. She noticed I had darker dry skin that becomes oily under poor treatment. Thus, she started me off with a gentle topical antibiotic for my face and a low strenth tazorac for my back. After a month, she increased the strength of the tazorac and gave me atralin for my face to take with thr topical antibiotics. After three months, most of thr inflammatory acne has subsided, and much of the plugs on my face have cleared as well. I'm extremely pleased.
Verified patient